BigFix Reviews

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
MartinCarnegie
Consultant
Senior Consultant at a tech services company with 10,001+ employees
Nov 01 2017

What is most valuable?

* Patching support: IBM BigFix supports most of the major OSs with natively packages patches. This includes Windows… more»

How has it helped my organization?

Our primary use for IBM BigFix is around patching and reporting on Microsoft Windows servers. We are also using the… more»

What needs improvement?

IBM has been heavily focused on adding and improving features to the tool, especially with new components like IBM BigFix… more»

What's my experience with pricing, setup cost, and licensing?

IBM BigFix comes with many different packages depending on the functions that are required. IBM BigFix Patch is the most… more»

If you previously used a different solution, which one did you use and why did you switch?

At the current site, they were using WSUS to patch the Windows servers and native tools for the AIX, Red Hat, and Solaris… more»

What other advice do I have?

IBM BigFix is simple to implement and can quickly provide insight into the environment. By looking for “pain points” that… more»
Michelle McGough
Real User
BigFix Offering Manager at a tech services company
Jan 28 2019

What is most valuable?

The subscription patch content was the most useful because it made patching a lot easier, faster, and more successful than… more»

How has it helped my organization?

I used this product at several organizations during my career as an Endpoint Management SME from a small Windows-only… more»

What needs improvement?

With great power and flexibility comes a somewhat overwhelming thick console. In environments without well-designed… more»

What's my experience with pricing, setup cost, and licensing?

I would advise someone considering this solution to take advantage of everything offered by the seller and sales engineer… more»

If you previously used a different solution, which one did you use and why did you switch?

I've used Symantec, Microsoft, JAMF, Radia, ZENWorks, and more over the years. I always came back to BigFix.

What other advice do I have?

When training is offered, accept it. I was able to get free training from time to time which was sponsored by the regional… more»
Find out what your peers are saying about IBM, Symantec, Ivanti and others in Endpoint Protection for Business. Updated: April 2019.
333,928 professionals have used our research since 2012.
Anonymous User
Real User
Information Security Systems Specialist at a university with 10,001+ employees
Feb 27 2019

What is most valuable?

The custom content flexibility is the most important feature. Its ubiquity is also valuable. We've got very good adoption and it helps that it's one of the few tools that we have… more»

How has it helped my organization?

BigFix has enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our… more»

What needs improvement?

Network traffic is one of our current pain points. BigFix's high performance and high availability in our environment easily overwhelms our high-performance firewalls. Every time we… more»

What other advice do I have?

I would rate it a solid eight out of ten. It's definitely not better than that, because it has a lot of Legacy code, a lot of early design decisions that it's still limping along… more»
Anonymous User
Real User
BigFix Admin / Win SysAdmin at Costco Wholesale
Feb 26 2019

What is most valuable?

Some of the most valuable features are its: * Ease of use * The fact that it's a single port access across the board. There's only one firewall to be required. * The user community is… more»

How has it helped my organization?

We're able to single console manage all departmental Windows, Linux, AIX servers, and from a single console, we can grant access via role base depending on department status and… more»

What needs improvement?

I'd like to see: * More visibility * Better reporting * I'd like for it to be more futuristic, for it to be less plain Windows looking with a little more pizazz. * Better integration… more»

What other advice do I have?

I would rate it an eight out of ten. An eight because of the stability and the ease of use. Not a ten because I'm looking for more modernization, but I do have to give the BigFix… more»
Tanyalynnette Grimes
Real User
CEO/ Chief Strategist at GreenWave Tech Corp
Feb 25 2019

What is most valuable?

The ease of use is the most valuable feature. Underlying that is the truth that the information that's being derived from the endpoints is accurate. There's no gray matter, and we… more»

How has it helped my organization?

I've worked with the product a very long time, almost eight and a half years now, and for my own company, we're able to make sure that our endpoints are secure, regardless of the… more»

What needs improvement?

I would like to see file consistency and sizing, and I would like to see more robust reporting in the power management features. Energy use and consumption has become a cry within IT… more»

What other advice do I have?

SCCM was a product that was originally designed to deploy Microsoft Office and to patch some of the underlying structures of the Microsoft operating system. It was never designed to… more»
Anonymous User
Real User
Product Line Manager at a tech company with 10,001+ employees
Feb 26 2019

What is most valuable?

The flexibility of the capability of being able to use the out-of-the-box content that we get from the vendor as well as develop our own capabilities on top of the core capability is… more»

How has it helped my organization?

It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, and find the information we… more»

What needs improvement?

The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the… more»

What other advice do I have?

I would rate it a seven or eight out of ten. The pain points that we have are particular to us just because of the size of our implementation, the number of endpoints, etc. Overall, I… more»
Anonymous User
Real User
Security Engineer at a university with 1-10 employees
Feb 26 2019

What is most valuable?

One of the most valuable features is the ability to be able to check relevance. You can see what's applicable for what patches and deploy only the required patches to those individual… more»

How has it helped my organization?

Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that are vulnerable to antivirus and initiate scans. That's… more»

What needs improvement?

I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user… more»

What other advice do I have?

I would rate BigFix a ten out of ten. It has saved me so much time in patching alone. The capabilities it gives me for very granular targeting of endpoints based on whatever criteria… more»
Daniel-Mitchell
Real User
Senior Server Systems Enigineer at a healthcare company with 501-1,000 employees
Feb 26 2019

What is most valuable?

The most valuable feature would be its flexibility. It's one product that works across multiple OSs. We have one agent that will sit on six to seven different OSs in our environment… more»

How has it helped my organization?

We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's… more»

What needs improvement?

I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for ServiceNow or Qualys. More API connectivity to make it easier to integrate to… more»

What other advice do I have?

I would rate it a ten out of ten. It's worked for what we wanted. It's provided one screen to look across different OSs. It's also provided speed and flexibility. We're able to… more»
See 31 More BigFix Reviews

Articles

User Assessments By Topic About BigFix

Find out what your peers are saying about IBM, Symantec, Ivanti and others in Endpoint Protection for Business. Updated: April 2019.
333,928 professionals have used our research since 2012.

BigFix Questions

BigFix Projects By Members

What is BigFix?

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

Also known as
Tivoli Endpoint Manager
BigFix customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

BUYER'S GUIDE
Download our free Endpoint Protection for Business Report and find out what your peers are saying about IBM, Symantec, Ivanti, and more!

Sign Up with Email