BigFix Valuable Features

Senior Consultant at a tech services company with 10,001+ employees
* Patching support: IBM BigFix supports most of the major OSs with natively packages patches. This includes Windows, MacOSX, Oracle Linux, Solaris, AIX, RedHat, Ubuntu and others. * Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others. * Near real-time view of the environment. Most systems will report their current patch state within 15 minutes. * The IBM BigFix console provides a single pane view into the entire environment. This also provides a common interface for taking actions, such as patching, to any operating system with a similar look and feel. * Ease of installation, maintenance and troubleshooting. IBM BigFix is one of the easiest tools to install for an Endpoint Management tool, especially compared to IBM’s predecessors and Microsoft’s SCCM. As an example, the first time installing IBM BigFix in my lab with about 10 systems took approximately one hour from start of installation to applying OS patches. IBM BigFix is also very easy to scale by adding new relays. The design is flexible enough to be able to “add as you go” without having to perform a major architectural review. * For troubleshooting, the log file structure is very simple, as most files are in the same place and have a standard format. * Adding new components such as IBM BigFix Compliance or IBM BigFix Inventory does not require new agents to be installed. By enabling the content, by clicking on a hyperlink in the License Management Dashboard, and taking action with a couple packages, the infrastructure is ready to start gathering more information. * Reporting capabilities: With the IBM BigFix console, I am able to quickly provide information to any group. With the use of the IBM BigFix Web Reports, I am able to design reports that I can save and provide to users to execute when they desire. These reports can also be scheduled to run and email the users. View full review »
Michelle McGough
BigFix Offering Manager at a tech services company
The subscription patch content was the most useful because it made patching a lot easier, faster, and more successful than alternative options requiring prescans and custom code development. View full review »
Information Security Systems Specialist at a university with 10,001+ employees
The custom content flexibility is the most important feature. Its ubiquity is also valuable. We've got very good adoption and it helps that it's one of the few tools that we have everywhere. View full review »
BigFix Admin / Win SysAdmin at Costco Wholesale
Some of the most valuable features are its: * Ease of use * The fact that it's a single port access across the board. There's only one firewall to be required. * The user community is great, very helpful. * There's not a lot of overhead to the client. There's a bit of set up to do but it's pretty simple once it gets running to maintain it. It basically maintains itself. As such for as big of a system, it only requires a little manpower. There's only a couple of people that have to manage it. My impressions of peer to peer file transfer in relation to BigFix, is that it's a relay structure that goes up and down the chain, as servers check in they check into their relays, the relays pass up and down the chain. It has tight security. They say it heals itself. It doesn't put a load on the system and doesn't give our guys any headaches or anything. It just seems to work pretty well and it's easy to maintain. View full review »
Tanyalynnette Grimes
CEO/ Chief Strategist at GreenWave Tech Corp
The ease of use is the most valuable feature. Underlying that is the truth that the information that's being derived from the endpoints is accurate. There's no gray matter, and we don't have to interpret the results. View full review »
Product Line Manager at a tech company with 10,001+ employees
The flexibility of the capability of being able to use the out-of-the-box content that we get from the vendor as well as develop our own capabilities on top of the core capability is the most valuable feature. View full review »
Security Engineer at a university with 1-10 employees
One of the most valuable features is the ability to be able to check relevance. You can see what's applicable for what patches and deploy only the required patches to those individual endpoints. The peer to peer file transfers feature is scary to me. I'm a security engineer, so thinking about sending updates or any sort of infrastructure level software communications coming from an endpoint that I didn't build or maybe don't trust is a bit scary. View full review »
Senior Server Systems Enigineer at a healthcare company with 501-1,000 employees
The most valuable feature would be its flexibility. It's one product that works across multiple OSs. We have one agent that will sit on six to seven different OSs in our environment. I can use one console to push a patch to six or seven different OSs in one view. I don't have to jump from screen to screen or remote log-in. I don't like the peer to peer file transfers feature. Security wise, it's a bad format and it's not useful. View full review »
Technical Engineer at a individual & family service with 10,001+ employees
Power to query anything on the machine servers and problem resolution is where we find a lot of value in being able to turn around and find a fix, and identify machines that are having an issue, and being able to resolve that. I believe that the peer to peer file transfers feature will speed up the time to get files to individual machines. I haven't used it myself, but I think that as far as clients go, instead of having to use one server for that, being able to get that data from their clients will be a lot faster and more efficient. View full review »
Joshua Hickok
Senior Security Consultant at Tech Data Corporation
It's incredibly powerful and it's very extensible. Meaning, it's very easy for us to customize the platform to solve a number of different tasks for us. We enjoy using peer-to-peer file transfers as a peering system for files. It provides built-in redundancy and we can control it all from the console, which is nice. View full review »
Endpoint Management Engineer at a retailer with 1,001-5,000 employees
The most valuable feature is the ability to make the platform do almost anything you want it to do. Out-of-the-box features are very powerful, but with creativity you can make the platform do almost anything you want it to do. View full review »
Shalva Narayan
Project Lead at a tech services company with 201-500 employees
There are 250,000 endpoint scans that can be handled by one single server. We can build a robust infrastructure within BigFix, which is a feature that other tools are lacking. Second, you can customize the tool. We can use the tool according to how we need it. By using IBM BigFix, we can get whatever we need done. All tools will have limitations but when compared to other solutions, BigFix has significantly fewer limitation. In terms of scalability, the limitations are in the data transfer from the main server to the regional servers, or regional endpoints, or the end users. It provides various aspects to endpoint management. View full review »
Ravi Khanchandani
Founder Director with 11-50 employees
Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure. This also ensures that we do not need to have different skills for different OS patch requirements. View full review »
John Livinston
CEO at Verve
The ability for the agent to be customized, to both, run the fix list and the relevant language, but also to be able to be designed so that it only allows for outbound ports rather than inbound is the most valuable feature. We work in a lot of environments where there are segmented networks and we have to have an agent and a communication where we don't have any inbound ports into that environment. Having that agent be really small, and the ability to not have to have any open inbound ports into that environment is wonderful. View full review »
Ben Cotton
Founder at CyFIR
With BigFix, the ability to do device discovery and the installation of our CyFIR agent across the environment is a very autonomous, automatic-type function that is a very significant feature for us. We combine CyFIR and BigFix to provide a total cybersecurity solution, including computer forensics disk imaging, memory analysis imaging. As part of that, we tend to leverage BigFix from the remediation side and from the installation side. The peer to peer file transfers as a solution are fine. View full review »
System Administrator at a university with 10,001+ employees
Some of the most valuable features would be: * The custom content * Baselines * Inventory * Application usage View full review »
Engineer with 10,001+ employees
The power is in the Platform! View full review »
Shawn Daniel
Project Engineer at a tech services company with 10,001+ employees
I have been using the patch management and server automation feature of this product. In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits. Customization as per the requirements is one of of best it offers and almost any form of scripts and any OS can be supported for those customization. View full review »
Mark Poulson
Principle Consulting Architect at GNE
The power is all in the platform. It's great to be able to patch. It's great to have a bunch of stuff for security compliance, etc but the power truly is in the platform or the tool. View full review »
Adam Rajterowski
Senior Desktop Engineer at a tech services company with 501-1,000 employees
Ability to run custom reports and custom relevance. View full review »
Stéphane Camacho
BigFix Solution Manager at a manufacturing company with 10,001+ employees
Software distribution and patch management are the most valuable. Patch management is the native first usage of this product. Bulletin and Security Update are ready to use. Software deployment is fast and the product can be tuned for poor bandwidth network. View full review »
Technical Lead at a university with 1-10 employees
The most valuable feature is the ability to create my own properties and analyses to collect information so that folks who might only have access to web reports, but not the console, can gather information and I can create reports to give to the leadership of my client groups. View full review »
Fernando Martinez
Systems Administrator at a tech services company with 1,001-5,000 employees
The scalability and the ability to manage different operating systems are the two most valuable features. View full review »
BigFix Admin at a university with 10,001+ employees
We are able to go from patching thousands of machines by twenty to thirty people to one person. View full review »
Onyegbule Uche
Technical Consultant at Activedge Technologies
Compliance is the most valuable feature. It allows you to build custom policy checklist while leveraging recommended industry security compliance checklists e.g DISA-STIG, CIS, PCI-DSS View full review »
Sean Seymour
Senior Developer at Jack in the Box
Being able to report directly on aspects of the system is the most valuable feature for us. Meaning, instead of reporting on just an error code or something, you can inspect actual files, properties, registry keys, etc. View full review »
Andrew Laurence
Systems Analyst at a university with 10,001+ employees
The ability to build custom content and scale to additional endpoints without increasing staff time is the most valuable feature. View full review »
Doug Piner
Rational Architect, BigFix & MobileFirst Protect Technical Presales at a tech services company with 1,001-5,000 employees
Patch is a given and it is the flagship feature since the late 1990s. The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions. Software Distribution is another powerful and strong feature that automates deploying software and saves a ton of time. The BigFix framework also gives you the ability to remove software and updates files, like configuration. View full review »
Technology Engineer at a retailer with 1,001-5,000 employees
Reliability of the agent and the ability to troubleshoot actions after they've been taken are the most valuable features. View full review »
IT Engineer at a pharma/biotech company with 1,001-5,000 employees
Some of the most valuable features are the development of the patches, the fixlets, and not having to bundle things ourselves. View full review »
Senior Solutions Architect at Siwel Consulting
The fact that it works with endpoints so well is the most valuable feature. A big part of the collection of IBM License Metric Tool data is from the endpoint so it really helps. View full review »
Connie Lamicela
CTO at ESM Technology
BigFix is incredibly fast and accurate in patching, reporting, and remediation. View full review »
The most valuable feature is the patching. It's much more flexible than SCCM. There are more things we can do and especially the cross-platform support is better. View full review »
System Analysis at a healthcare company with 10,001+ employees
The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us. View full review »
Adam Niedbala
Manager of Outsourcing Projects Department & ISO20000, ISO27001, ISO22301 Management Representative at a tech services company with 501-1,000 employees
Vulnerability scanning and patch automation. Also, software deployment in distributed environments, as it provides control over compliance and saves us a lot of time. View full review »
Nirmal Kumar
Talent Acquisition Executive at a consultancy with 1,001-5,000 employees
It is very flexible, and very user-friendly. View full review »
Uffan Khan
Information Security Analyst with 1,001-5,000 employees
* Compliance reporting is the best. * Patch management makes it easy for out-of-band and in-band patching. * Inventory correlation with third-party tools. View full review »
IT Operations Manager at a tech services company with 10,001+ employees
Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients. View full review »

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