BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity. This would reduce manual effort in analyzing alerts. Automation is needed to distinguish real incidents from false alarms. Additionally, better synchronization with configuration management for server status updates is necessary. Currently, the system is evolving, requiring time to stabilize, given the newness of the tools and technologies being adopted.

BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.

The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved. A more integrated multi-cloud environment with regards to Azure, Amazon, Google, and the on-prem solution would be a big advantage.

Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda.

Having said that, BigPanda has been awesome at taking feedback from their customers and providing good solutions in response to the feedback received.

We'd like to see additional dashboard features included as part of the solution. What we currently have doesn't show if there is any utilization and how much memory is there. 

The usability needs to improve because it is a pure code environment. It would be good if they could have a pre-designed code like the new tools that are in the market now. UiPath, for example, offers drag and drop. If this feature can be added, I think it will be a breakthrough. It will completely change the solution and attract even seasonal coders and make it more valuable. 

Honestly, all areas can use major improvement. We wanted a 'one-stop-shop' for event monitoring, visualization, and infrastructure DevOps with AI. 

BigPanda attempts a little of everything and fails at most. 

The AI, in particular, was worthless, the visualization primitive and not configurable. 

Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.

The cost of this product is too high compared to New Relic.

It would be helpful if we could receive alerts through IP.

We had to use a partner for the deployment.

The UI for this solution could be improved. It is very hard to find what you are looking for.

The solution could improve by having better integration.