Bitdefender GravityZone EDR Initial Setup

SimonClark - PeerSpot reviewer
Cyber Security Advisor - Director at Fort Net UK

Its implementation is straightforward. It's very simple. I'm going through a setup at the moment, although, I am not the technical guy who does it, I know the feedback is that it's very simple.

I'm installing it on about 250 endpoints for a company, and I expect it to be available in two days.

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Chris  Bender - PeerSpot reviewer
Information Technology Infrastructure Manager (Region 2 IT Manager) at NNR Global Logistics USA Inc.

There were three different ways that we actually accomplished Bitdefender GravityZone Ultra's deployment process. There were different deployment stages carried out throughout my organization. When we deployed it the first time, it was a manual process that we had to go through the computer. As everything is in the network, we would use PDQ for deployment, and it would press it very quickly. Then we used another resource called NinjaOne or NinjaRMM. So, once we get NinjaRMM in there, then it sees the computer, and it automatically installs for you. So the simplicity depends on where you're at in your industry or within your technical field. Also, it depends on what resources you have available with you. In the post-COVID environment, post-COVID, you need NinjaOne. So no matter where the computer is or plugged in, as long as it's connected to the internet, it sees that computer as a part of your network. So, it grabs it and installs it immediately.

If you have everything within a domain, PDQ works great. If you just have computers and you just got a small little resource environment. Manual installation may impact the cost point making it labor-intensive, but it's probably worth it. So it's easy to install.


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Basawaraj  Vastrad - PeerSpot reviewer
Technical Director at BD Software Distribution Pvt Ltd

The initial setup was fantastic. I rate the ease of setup a nine out of ten. For a critical environment, Control Center deployment takes hardly half a day. We can start working within a couple of hours if everything is good. The time taken for deployment depends on the internet bandwidth available. If a virtual appliance format needs to be delivered, all the roles must be published, and the repository must be built up on the server.

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Buyer's Guide
Bitdefender GravityZone EDR
April 2024
Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
Fabrizio Fioravanti - PeerSpot reviewer
Engineer at a educational organization with 5,001-10,000 employees

The initial setup was easy. We had some support services directly from BitDefender for starting up and roadmap activation. Aside from that, we completed deployment ourselves.

The start-up of the services was very fast, and we did it in a couple of days with a couple of engineers. However, the deployment was an issue since we could not deploy by network or use the instrument provided by BitDefender as we didn't have all the machines integrated into the active directory. Therefore we were compelled to go PC by PC to install. It was not the fault of BitDefender but ours. We have no infrastructure for managing the automatic deployment, which is time-consuming.

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SK
Head of IT at RD Tech

The solution’s initial setup is very easy.

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CO
Director, Information Technology at a tech services company with 11-50 employees

The installation is straightforward, simple to understand and manage. 

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ML
Manager, Information Security at Hyundai Capital America

The initial setup was not complicated. We were up and running within a day. It's all cloud-based and the deployment agent is easily deployed. The agent can be deployed from the console it self , using email download link , the agent can also be customize to needs , and had active directory integration. 

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SO
General Manager at Kristel

The initial setup of the solution was very simple and straightforward. The installation was finished within a day by our technical team.  

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Anna Moshchitskaya - PeerSpot reviewer
GRC & Cyber Security Consultant at Merlink

The solution is easy to set up. We have to copy the active directories and follow a few steps. It takes a maximum of 15 minutes to complete.

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JG
IT Compliance Engineer at a energy/utilities company with 51-200 employees

It is very simple to install and takes only five days. Managing it is quite straightforward. The portal makes it easy to apply policies immediately. In terms of maintenance, a single person is sufficient.

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MT
Commercial Manager at Ingecom

It's very easy to set up. It's not overly complex or difficult. 

It's simple to deploy and you can really control every aspect. It's a good product to work with. I'm not sure, however, the exact amount of time it takes to deploy the product. I'm not usually directly involved. 

I'd rate it five out of five in terms of the ease of implementation. 

Our clients tell us they don't have any maintenance to worry about. 

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MH
IT Manager at Esnad

The Bitdefender setup is very straightforward. You add the email for all users and send them a link to install it. Before they install the solution, you have to specify the settings for your environment. This ensures that when users complete installation, all settings are correct. This process is very easy. 

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DA
Cybersecurity Analyst & System Engineer at Compucare Systems Inc

The setup is very easy. You just set it up at the company, then you set up the package, and you download the executable, and it will be automatically installed. There's no "next next" wizards, nothing. It's all automatic. It has a feature, that I only I realized a month ago, which helps you to remove old competitors like Malwarebytes from all devices. The setup is very simple, believe me.

Also, with big environments like Active Directory, which has a lot of computers in the domain, you can install one endpoint in the server and set it up like a relay, everything in the simple graphical interface - very friendly. And you can deploy everything from the Bitdefender cloud, the installation to all the workstations which are in the domain.

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CM
Microsoft Sales Specialist at Mustek Limited

I'm not in a technical position, but the responses from our customers tell us that Bitdefender GravityZone Ultra's deployment is easy.

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DK
BDM at Vision IT

It is easy to implement the solution. It needs two or three weeks to complete the process.

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MA
Senior Network Engineer at Dejpaad

The solution is simple and straightforward to set up. It's not overly complex. 

It only took us about a day to set up the solution. 

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TF
Managing Director at TEPSA (Pty) Ltd

It's extremely simple to deploy. When we receive an order from a customer, we go in and provision everything. We create the packages, we set the default settings, we do everything in the background. It takes approximately 15 minutes. Then the user gets a link where they download the installation, and they run it and click 'next' about three times and the entire installation takes care of itself. 

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BW
Senior Network Manager at Denis Enterprises

The initial setup is very straightforward. It is a basic installation on the endpoint, which is all sucked up into the endpoint console, so you can get all your basic analytics right there.

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MH
Cybersecurity Lead Consultant at Netconetworks

Bitdefender GravityZone EDR's installation is straightforward. 

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CO
Head of Implementation and Security at a financial services firm with 1-10 employees

The installation capabilities should be improved, especially when new updates come out. Sometimes, installation requires one to get to the level of having to install the agents. The installation is not straightforward and should be easier to do.

The process lasted three or four minutes. 

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MC
Managed IT Services Provider at a tech services company with 1-10 employees

While the solution is easy to install, when one designs for the cloud, the Windows client, no actual package is provided. This must be downloaded and, when complete, an additional download is required. On certain older computers this can take a long time. 

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RN
CEO at CSToday

The initial setup is pretty straightforward.

We create a package depending on the level of sophistication of the user. The average law firm will have three packages. A low-end package, attorney, because attorneys are actually the least significant player in a law firm. They're the least informed. They're the least aware technologically. Then there are the standard paralegals and then advanced technical paralegals. We want to give more power to the advanced technical paralegals. Prior to COVID, we would typically create two or three distribution points, but with all the work from home, we quickly observed it was unnecessary.

For example, let's say you've got 22 users in an office. You can create two or three distribution points in your configuration of the GravityZone download package. Then, those three distribution points, which are serverless and have no central authority, will capture the updates and distribute those to the other machines. That worked fine pre COVID. Post COVID, with everybody at home, fully 40% of the workforce at home, that creates an unnecessary burden. That's why we've suspended that. 

We're using the UI you configure for whether the users are on a Win 64 machine or a Mac, and sometimes Linux. We build the package, send the package, install the package. When we put GravityZone on a machine we're building for deployment. It's all very quick and smooth.

When we're putting GravityZone on a work from home, typically it's a home laptop that has got a lot of stuff on it that isn't necessary. GravityZone installs in three phases. Phase one is a scan, a comprehensive scan. Phase two looks for offending software that is incompatible, such as McAfee. In home deployments, we very often watch it go through and have to unroot junkware. Sometimes that will take intervention on our part.

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ZV
Managing Director at Zolitron Technology

The initial setup of Bitdefender GravityZone Ultra is not overly difficult, but if you enter details in the configuration it can become more difficult.

The deployment process was relatively straightforward. We set up the account, connected to the local internet, and synchronized our users. We utilized the Bitdefender GravityZone Ultra server to automatically deploy the solution to all synchronized users. It was a simple process. The whole process two days to complete including configuration.

I rate the initial setup of Bitdefender GravityZone Ultra an eight out of ten.

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Neel Pardeshi - PeerSpot reviewer
Associate Network L1 at 1rivet

The setup all depends on the user's knowledge. If a user is new, it'll be difficult. If they're used to it, it'll be easier. In my case, I have had some practice with it, so it will not be difficult for me. I would rate the seven out of ten in terms of ease of setup.

It doesn't take too much time to install the product.

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RO
IT Manager at voluntis

The initial setup was easy. You just need to read some of the communication and hit it to deploy and it permits on the system. We deployed it to more than 150 users. They are all end users. We have only a few admins.

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TA
Systems Engineer at a tech services company with 11-50 employees

The product's initial setup phase was easy.

The product's installation deployment phase

The solution is deployed on the cloud and on an on-premises model.

The solution can be deployed in 15 to 20 minutes for small and medium-sized businesses, while it may take a bit more time for enterprise-sized companies.

Bitdefender GravityZone Ultra is a product that requires one license, and people who prefer Bitdefender GravityZone EDR are those who want a bit different solution. The deployment part of Bitdefender GravityZone EDR is the same as Bitdefender GravityZone Ultra.

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AA
IT Specialist at Xpert Systems Shpk

It's super easy to set up Bitdefender GravityZone Ultra. The process takes two to three minutes.

The software was easy to set up because my company is an official partner of Bitdefender. I buy Bitdefender GravityZone Ultra for the end user, and then I set up an account for the end user on the Bitdefender site, download the trial, and then put in the license key, and that's it.

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HenryKituyi - PeerSpot reviewer
Program officer at Huduma

We did struggle with the initial setup.

We deployed the solution on and off. However, the deployment took about three days in total. There were some gaps in between going back and forth with things.

We have about 20 technical people on staff that are able to handle deployment and maintenance.

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RW
Regional Head at a tech services company with 51-200 employees

The initial setup is straightforward. It's not difficult at all to implement it.

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GR
Chief Information Security Officer at a tech services company with 11-50 employees

The initial setup is pretty straightforward. When I deployed, I deployed it through SolarWind software. It took minutes. I just uploaded the installer and I pushed it through the machines. It went through and it did the clean up of the default AVs that come when they buy the machines and it cleaned most of those up. There were a few McAfees and a couple of Nortons that we had to go in and manually use the McAfee or the Norton removal tool to get rid of those before the Bitdefender would install. But that was a very small percentage. It cleaned up most of them and it was running with no problem.

If we're in a regular office scenario, it's pretty painless.

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BM
Owner at a tech services company with 11-50 employees

The initial setup is very straightforward and easy. All you need to do is set up your account in Bitdefender Central. Once you open up your accounts, an email is sent to you, you accept the email, and set up your password then it gives you space on the cloud and that's all. It's good to go. The next thing is to link it to your active directory. Once you link it to the active directory, you can see all the users and you just send them an email and they will click and once they click, that's all. It's very easy.

Usually, deployments can take up to six months but can vary from two days to three months as well. It depends on one, the environment in the sense that, if for example, we are deploying to an organization with about 9,000 users, and they are distributed across a large geographical location, they cannot do an antivirus deployment immediately. They need to do what is called a phased implementation. Usually, phases are done off work periods, either in the night or weekends. The reason is that we don't want anything that would disrupt operations. 

Two, usually before we do implementation we do what they call a checklist. We need to know which systems they have if they're Windows, Android or IOS. We want to know which versions because not all versions are supported at any point in time. If they're not supported, we need to do an upgrade on these systems before implementations start. 

Thirdly, we look at the memory and what resources they have. Usually, there is what we call minimum and there's recommended. We go for recommended in terms of specification. Once the recommended is done, we look at the structure of their active directory then after that, we sit down with the IT team who are going to be part of the implementation and take them through the product portfolio of what we want to implement. We show them all the features, show them the various implementation methodologies and configuration options. We show them how updates are done. We now move farther to tell them some of the other requirements like some ports that must be left open in each of these systems at the routers so that the packages can pass through, they are not considered as malicious.

If you have any other security software running in your environment, you'll need to create exceptions for the Bitdefender package. After that, we start implementation with one or two systems then we allow them to then shadow us and do it on their own. If there are issues, we show them where the mistake was made. We continue to give them offline support or on-site support depending on the contract they have signed with us or with our resellers.

Ordinarily, the number of staff we require for deployment is a function of how large the organization is. On average, it's a maximum of five people because for very large organizations we have to do phased implementations and depending on which implementation methodology is chosen, whether it's going to be on-prem or cloud. If it's cloud, it's very simple. Somebody just logs on to the computer and begins to deploy very easily. Just control the systems and do the installation. 

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MA
CISO at BRD-Groupe Societe Generale SA

The initial setup was quite simple, and then it was integrated with Microsoft's official deployment system. You don't have to go to any workstation to do the setup. It is automatic.

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CA
Owner and business consultant at networks srl

The installation and initial setup are straightforward. It took us at most 10 days, going from computer to computer.

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FS
Responsible for Technical Department at Calheiros Embalagens, S.A.

The initial setup of Bitdefender GravityZone Ultra was easy. The full process took two weeks.

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Just Asking - PeerSpot reviewer
Owner at FirewallHire.com

It was easy to set up and deployment took about 20 minutes.

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Saijeet Kalpoth - PeerSpot reviewer
Regional Manager at Informa Solutions Pte Ltd

The setup was easy.

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AH
Datacenter Engineer at a university with 501-1,000 employees

The initial setup was straightforward. It was so simple I did it myself. I didn't need to go to the manuals, other than a little bit at the beginning. After that I continued everything by myself. It was so easy.

The deployment took about two hours.

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ME
Information technologies at a financial services firm with 11-50 employees

The initial setup was complex, plus the IT company was not using one individual for one program for one company. They are installing for other companies also. There are so many companies, they're not installing the quality program for another person, or for other companies.

It's different, ESET.  You must learn it very well. Because every time you're downloading ESET, you're downloading a different ESET. Its operation is not the best at supporting people with IT issues. The workload is much more than before. We must do the same job with fewer people. It's so much work. But it's harder than ESET.

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it_user678075 - PeerSpot reviewer
Information Security Manager at a financial services firm with 501-1,000 employees

The implementation was not that complex. We had a team that helps us implement it in-house. We downloaded the package, distributed it to our team and implemented it into our different branches. There are couple of other methods to distribute or install the package but we chose physical involvement of our team because of non technical staff in the branches and due to bandwidth limitation. We have more than 65 branches that received the package. 

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IS
Internal IT manager at a tech services company with 51-200 employees

The setup is not complex. It was simple. We didn't have an issue. It was easily deployed.

That said, I cannot recall exactly how long the deployment took. 

The solution doesn't require any real maintenance. Usually, whenever there are any changes or outages you get notifications for them. I also receive a notification whenever there's maybe a system that's trying to make an attempt to do something different on our network so we can activate the device and protect ourselves.

We have two administrators that can handle any tasks related to the product.

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it_user772518 - PeerSpot reviewer
Network Administrator

Very straightforward and easy, in the way of “Next, Next, Finished”. The only problem that I have encountered was with removing some of the other security software installed, where the Bitdefender installer did not always succeed in removing it.

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it_user776916 - PeerSpot reviewer
Junior Network Engineer at a tech services company with 1,001-5,000 employees

Initial setup was straightforward, we just needed the hardware and physical components in order to accomplish the setup.

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TA
Systems Engineer at a tech services company with 11-50 employees

The installation is straightforward, and it is support Hypervisors at the moment (VmWare, Hyper-V and Nutanix (HCI) ).

As a supplier, if the prerequisites are ready on the customer's end, it should take no more than a day. 

As a client, it would depend on the number of PCs involved. 

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MB
Technical Team Leader at ValueSYS

The initial setup is straightforward and easy to do, especially if you are using the cloud version. The deployment will take less than 20 minutes for cloud-based installation, and less than one hour for the on-premises appliance.

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OK
Co-Founder & Managing Director at a tech services company with 11-50 employees

I like GravityZone's short implementation time. It takes only a day, at most.

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KK
Product Leader at a tech services company with 51-200 employees

The initial setup was straightforward. 

I like the fact that you download the agent from the website and it's already tied to accounts. We don't have to provide any additional details, so when you download the agent from your cloud portal, it already connects to your instance.

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it_user772515 - PeerSpot reviewer
Head of IT Department at a transportation company with 201-500 employees

It was quite easy, but I already had good, prior experience.

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IS
Channel Manager at a tech services company with 11-50 employees

The initial setup was straightforward.

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Buyer's Guide
Bitdefender GravityZone EDR
April 2024
Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.