Bitdefender GravityZone Initial Setup

Owner at a tech services company with 11-50 employees
The initial setup is very straightforward and easy. All you need to do is set up your account in Bitdefender Central. Once you open up your accounts, an email is sent to you, you accept the email, and set up your password then it gives you space on the cloud and that's all. It's good to go. The next thing is to link it to your active directory. Once you link it to the active directory, you can see all the users and you just send them an email and they will click and once they click, that's all. It's very easy. Usually, deployments can take up to six months but can vary from two days to three months as well. It depends on one, the environment in the sense that, if for example, we are deploying to an organization with about 9,000 users, and they are distributed across a large geographical location, they cannot do an antivirus deployment immediately. They need to do what is called a phased implementation. Usually, phases are done off work periods, either in the night or weekends. The reason is that we don't want anything that would disrupt operations. Two, usually before we do implementation we do what they call a checklist. We need to know which systems they have if they're Windows, Android or IOS. We want to know which versions because not all versions are supported at any point in time. If they're not supported, we need to do an upgrade on these systems before implementations start. Thirdly, we look at the memory and what resources they have. Usually, there is what we call minimum and there's recommended. We go for recommended in terms of specification. Once the recommended is done, we look at the structure of their active directory then after that, we sit down with the IT team who are going to be part of the implementation and take them through the product portfolio of what we want to implement. We show them all the features, show them the various implementation methodologies and configuration options. We show them how updates are done. We now move farther to tell them some of the other requirements like some ports that must be left open in each of these systems at the routers so that the packages can pass through, they are not considered as malicious. If you have any other security software running in your environment, you'll need to create exceptions for the Bitdefender package. After that, we start implementation with one or two systems then we allow them to then shadow us and do it on their own. If there are issues, we show them where the mistake was made. We continue to give them offline support or on-site support depending on the contract they have signed with us or with our resellers. Ordinarily, the number of staff we require for deployment is a function of how large the organization is. On average, it's a maximum of five people because for very large organizations we have to do phased implementations and depending on which implementation methodology is chosen, whether it's going to be on-prem or cloud. If it's cloud, it's very simple. Somebody just logs on to the computer and begins to deploy very easily. Just control the systems and do the installation. View full review »
Information technologies at a financial services firm with 11-50 employees
The initial setup was complex, plus the IT company was not using one individual for one program for one company. They are installing for other companies also. There are so many companies, they're not installing the quality program for another person, or for other companies. It's different, ESET. You must learn it very well. Because every time you're downloading ESET, you're downloading a different ESET. Its operation is not the best at supporting people with IT issues. The workload is much more than before. We must do the same job with fewer people. It's so much work. But it's harder than ESET. View full review »
Mihail Andries
CISO at BRD-Groupe Societe Generale SA
The initial setup was quite simple, and then it was integrated with Microsoft's official deployment system. You don't have to go to any workstation to do the setup. It is automatic. View full review »
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Datacenter Engineer at a university with 501-1,000 employees
The initial setup was straightforward. It was so simple I did it myself. I didn't need to go to the manuals, other than a little bit at the beginning. After that I continued everything by myself. It was so easy. The deployment took about two hours. View full review »
Konrad Kaleta
Product Leader at a tech services company with 51-200 employees
The initial setup was straightforward. I like the fact that you download the agent from the website and it's already tied to accounts. We don't have to provide any additional details, so when you download the agent from your cloud portal, it already connects to your instance. View full review »
Muhammad Tahir Ammad
Information Security Manager at a financial services firm with 501-1,000 employees
The implementation was not that complex. We had a team that helps us implement it in-house. We downloaded the package, distributed it to our team and implemented it into our different branches. There are couple of other methods to distribute or install the package but we chose physical involvement of our team because of non technical staff in the branches and due to bandwidth limitation. We have more than 65 branches that received the package. View full review »
IT Manager at voluntis
The initial setup was easy. You just need to read some of the communication and hit it to deploy and it permits on the system. We deployed it to more than 150 users. They are all end users. We have only a few admins. View full review »
Senior Network Manager at Denis Enterprises
The initial setup is very straightforward. It is a basic installation on the endpoint, which is all sucked up into the endpoint console, so you can get all your basic analytics right there. View full review »
Ian Skibbe
Channel Manager at a tech services company with 11-50 employees
The initial setup was straightforward. View full review »
Find out what your peers are saying about Bitdefender, Symantec, ESET and others in Endpoint Protection (EPP) for Business. Updated: February 2020.
397,408 professionals have used our research since 2012.