Bitdefender GravityZone Ultra Reviews

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Reseller
Owner at a tech services company with 11-50 employees
Jun 03 2019

What is most valuable?

The feature that I've found most valuable is the ability to configure updates to be hourly. Only very few antiviruses can do that. You can be protected from a wide range… more »

How has it helped my organization?

Bitdefender has improved my organization in the way that it has grown our revenue over the years. We have more clients that have signed on Bitdefender GravityZone. Then we… more »

What needs improvement?

The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing. Bitdefender is very… more »

What's my experience with pricing, setup cost, and licensing?

The licensing cost is on a monthly basis when you're doing the MSP model. MSP is a managed security service model. If you're doing the regular one year license, the… more »

Which solution did I use previously and why did I switch?

We have been using Bitdefender for a long time. We've never used any other antivirus. Other customers have moved from other platforms to Bitdefender because of the… more »

What other advice do I have?

My advice to somebody considering this solution would be to one, make sure that you get the exact model of the product you're looking for based on your environment. Two… more »

Which other solutions did I evaluate?

We evaluated all other solutions like Symantec and McAfee which has no local support. We evaluated ESET but their rating was not good. We evaluated Kaspersky but Kaspersky… more »
David Alfonso
Real User
Information Technology Support Engineer at Compucare Systems
Jun 28 2020

What is most valuable?

The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature… more »

How has it helped my organization?

We use patch management from Bitdefender, as well. It has a feature that has patch management for all the critical updates or protection of the system. It keeps the… more »

What needs improvement?

Bitdefender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had… more »

What's my experience with pricing, setup cost, and licensing?

The license is very flexible. You can choose from monthly, yearly, or three years. The license is very simple. It's not a file that has to upload to the product. It's just… more »

Which solution did I use previously and why did I switch?

We switched from Symantec because we had a problem with ransomware that did not stop. We were concerned about the customers with this particular ransom and older kinds of… more »

What other advice do I have?

We use Bitdefender cloud. So basically everything is cloud-based. All the protection is based on agents installed in servers and workstations. In terms of mobile… more »

Which other solutions did I evaluate?

We tested several antivirus solutions and Bitdefender gave us the best results. In my experience as an IT company providing a lot of customers IT support and MSP… more »
Learn what your peers think about Bitdefender GravityZone Ultra. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,208 professionals have used our research since 2012.
Real User
Chief Information Security Officer at a tech services company with 11-50 employees
Jul 26 2020

What is most valuable?

The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature.

What needs improvement?

The tech engineers don't complain about much. It's solid. My biggest thing is that I want to have more than one option for my clients. The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With… more »

What other advice do I have?

My advice would be to do it. For the most part, I've been happy. I would definitely recommend it. I don't know if the software has the infrastructure for it, but in the next release, I would like for them to add some AI and some more predictive capabilities. It'll run more on a real-time basis instead of near real-time. I think that would work for me. I think it would be great. I would rate… more »
Real User
Information technologies at a financial services firm with 11-50 employees
Jul 03 2019

What is most valuable?

One feature I found valuable was controlling from the cloud. It was better for me that GravityZone could be controlled from the cloud.

What needs improvement?

We are having trouble on the server side. But also on the endpoint side. For example, specifically on my computer, I couldn't run it, so I had to remove the program. I'm not using endpoint security for now, especially not Bitdefenders right… more »

Which solution did I use previously and why did I switch?

Previously we just used ESET.

What other advice do I have?

If you move from the cloud and can find good support in your country, it's advisable. But otherwise, the next time, I think I'd not choose Bitdefender GravityZone. I would rate the solution a 6 or 6.5 out of 10. Because of the issues we… more »

Which other solutions did I evaluate?

We looked at Kapersky and a few more. Kapersky was better than this product. I knew the Bitdefender engine was used by so many devices and the engine was known very well. But as an antivirus program, Kapersky and ESET were better than this… more »
Mohamed Berawy
Reseller
Technical Team Leader at ValueSYS
Jul 19 2020

What is most valuable?

The most valuable feature is the security( Hyper detect, Sandbox and EDR ). because I think protection is our main target .

How has it helped my organization?

Bitdefender have improve our Cloud technology knowledge , as for the last 5 years we didn't see any progress in that field from any other vendor here in Egypt.

What needs improvement?

I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.

What's my experience with pricing, setup cost, and licensing?

There are different packages available that vary in terms of licensing fees. The entry license is called Business Security, which has basic endpoint features like… more »

Which solution did I use previously and why did I switch?

We worked with Kaspersky for about 10 years. I think that in Egypt, the cloud version of Bitdefender is more mature than Kaspersky and the other vendors. It also has more… more »

What other advice do I have?

My advice for anybody who is considering or implementing this product is to visit our YouTube channel to look for helpful videos on it to see how to preform and easy and… more »

Which other solutions did I evaluate?

Kaspersky, Sophos , Microsoft and Eset.
Mihail Andries
Real User
CISO at BRD-Groupe Societe Generale SA
Mar 25 2019

What is most valuable?

One of the most valuable features is the signature updating in near real-time. Also, the behavior of the processes - what's happening on the work station, which is not… more »

How has it helped my organization?

We tested it in a laboratory, not yet in real life, and we ran Zero-day. The antivirus found that it was trying to write in a particular memory zone. It blocked the… more »

What needs improvement?

The solution performed very well in handling threats, antivirus is baseline for any organization and it is very dangerous not to take care of the basics. We would like to… more »

What's my experience with pricing, setup cost, and licensing?

Licensing is done on a yearly basis and it's workstation-based. The actual price is confidential. There are no additional costs beyond the standard license.

Which solution did I use previously and why did I switch?

This is a complementary solution, it was not intended to replace a particular solution.

What other advice do I have?

Take this solution into consideration. Evaluate it, analyze it, do a PoC, and then make a decision. Having this solution in your portfolio, or at least having analyzed it… more »

Which other solutions did I evaluate?

yes - Symantec, Mcafee, Avast
Real User
Datacenter Engineer at a university with 501-1,000 employees
Mar 28 2019

What is most valuable?

They are constantly updating the solution against malware.

How has it helped my organization?

Once we installed Bitdefender, we saw that servers that had been attacked by certain types of malware were protected. Our applications have some defect issues and… more »

What needs improvement?

There is room for improvement in the communication between servers and endpoints. The performance there needs to be much better. When we install endpoints and they… more »

What's my experience with pricing, setup cost, and licensing?

A good thing about Bitdefender is its price. It has a suitable price for every company and organization. I evaluated a lot of antivirus solutions, but some of them were so… more »

Which solution did I use previously and why did I switch?

We had cybersecurity issues with our servers. One of our servers was attacked by ransomware. After that, we decided to bring on a solution to defend our servers from such… more »

What other advice do I have?

Don't spend too much time searching. You'll find it easy to deploy this solution. Just download and try the trial version. In terms of maintaining the solution, it… more »

Which other solutions did I evaluate?

I have reviewed a lot of solutions such as Kaspersky and Avast Endpoint Protection. I tested them myself, although not in production. But Bitdefender has proven, when… more »
Real User
Security Technician with 1,001-5,000 employees
Jul 03 2019

What is most valuable?

I like the style of it. It's great because I have access to it from anywhere.

What needs improvement?

The solution can be improved by being able to pull up the localization key map of the user. Also, to be more international, not just American compliant.

What other advice do I have?

I do wish the two solutions I picked up had the same way of working, but that's not the case. So, it's a compromise. I really like it; I really had a good time with the professional who pushed Bitdefender with me. He had a good experience. I don't know if I had the strength to set up everything. I needed to pre-offer the application, and I've tried Cryptids, pre-boot encryption on the drive, and… more »
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User Assessments By Topic About Bitdefender GravityZone Ultra

Learn what your peers think about Bitdefender GravityZone Ultra. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,208 professionals have used our research since 2012.

Bitdefender GravityZone Ultra Questions

What is Bitdefender GravityZone Ultra?

Bitdefender GravityZone's ENDPOINT SECURITY TOOLS intelligent security agent assesses the host machine at installation to self-configure to optimal form, and adapts its behavior according to endpoint accessibility. Security administrators allocate resources to security tasks through policies per groups of machines. They can set security tools to work on a local machine, or they can decide to rely more on Bitdefender Global Protective Network, or totally offload security to security servers.

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Bitdefender GravityZone
Bitdefender GravityZone Ultra customers

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