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Bitdefender MDR OverviewUNIXBusinessApplication

Bitdefender MDR is the #16 ranked solution in our list of MDR Services. It is most often compared to Sophos Managed Threat Response: Bitdefender MDR vs Sophos Managed Threat Response

What is Bitdefender MDR?

Managed detection and response (MDR) services identify and limit the impact of security incidents within a customer’s environment.

This service leverages 24/7 monitoring, technologies deployed at the host and network layers, advanced analytics, threat intelligence, and human expertise in incident investigation to remove threat actors from customer environments.

Bitdefender MDR is also known as Bitdefender Managed Detection and Response.

Buyer's Guide

Download the Managed Detection and Response (MDR) Buyer's Guide including reviews and more. Updated: October 2021

Bitdefender MDR Customers
Northstar, SeSa, Greenman-Pederson, TUI Benelux
Bitdefender MDR Video

Pricing Advice

What users are saying about Bitdefender MDR pricing:
  • "It varies based on the number of licenses."

Bitdefender MDR Reviews

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FJ
CEO at a manufacturing company with 11-50 employees
Real User
Top 20
Extremely effective against malware, absolutely scalable, and very easy to deploy

Pros and Cons

  • "We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
  • "They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."

What is our primary use case?

We are using it as an anti-malware solution for our clients. We have it on all the clients.

We are using its latest version.

What is most valuable?

We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable.

What needs improvement?

They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like.

For how long have I used the solution?

We have been using Bitdefender for three years or so.

What do I think about the stability of the solution?

We're using it for prevention from malware, and it is very effective and reliable.

What do I think about the scalability of the solution?

It is absolutely scalable.

How are customer service and technical support?

Their support can be improved a little bit. Sometimes, their support is not as simple and easy to deal with as we'd like.

How was the initial setup?

Generally, its deployment is very straightforward and easy. You set up a policy, and you deploy it.

For one of the release upgrades, there were some issues, and they could have been communicated better. We're still working through some of the issues with that. These issues were on the server-side. For the majority of the endpoints, there was no problem at all.

What's my experience with pricing, setup cost, and licensing?

It varies based on the number of licenses.

What other advice do I have?

It is rated as the number one solution. 

I would rate Bitdefender MDR a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
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