Bitdefender Sandbox Analyzer Pros and Cons

Bitdefender Sandbox Analyzer Pros

CO
Director, Information Technology at a tech services company with 11-50 employees
I like the fact that it works pretty well. It can be a little aggressive at times, but I'd rather have it be a little bit aggressive than not catch what it's supposed to catch. We've been running that platform for about five years, and we've not really had any viruses or malware get through. It's also easy to set up, and it's easy to manage.
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TA
Systems Engineer at a tech services company with 11-50 employees
The solution is useful in the event of a gray file or grayware, as there are certain files users may download of which we know little about.
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Bitdefender Sandbox Analyzer Cons

CO
Director, Information Technology at a tech services company with 11-50 employees
It would be better if there were real-time alerts. The whole suite, unlike most anti-virus consoles that just ping you when there's an infection or something, for some inexplicable reason, Bitdefender doesn't do that. The most you could do is get an hourly email, or maybe if there's an outbreak that affects 30% of our machines, it sends me an email. There's no real-time alert to say, "Hey, so-and-so literally 30 seconds ago just had this happen on their machine." Real-time reporting would be a huge improvement. All in all, it's a pretty nice product, generally speaking. They do a pretty good job. They can pretty much go toe to toe with just about anybody. But it's that kind of real-time nature. I've not had occasion to use the EDR portion to actually try and do any kind of custom scripting to drill into things that are going on at the endpoints. But my understanding from reading comments of others is that it's not particularly flexible in that regard to be able to do things like that.
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TA
Systems Engineer at a tech services company with 11-50 employees
We would like to see the time it takes for the sandbox to analyze a file reduced from its ten or fifteen minute duration to five.
We propose the on-premises solution to most of our customers, for which we must provide a license, although no such request accompanies customers who want a cloud-based solution.
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