Bitglass Reviews

Bitglass is the #4 ranked solution of our top Cloud Access Security Brokers tools. It's rated 4.4 out of 5 stars, and is most commonly compared to Netskope CASB - Bitglass vs Netskope CASB

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Real User
Senior Security Engineer at a healthcare company with 10,001+ employees
Aug 12 2020

What is most valuable?

They have an agentless reverse proxy, which is amazing. They also have an agent forward proxy, which is very helpful. That's how you can identify the company-managed… more »

How has it helped my organization?

We have our own data centers, multiple data centers, and we always had the philosophy in the past that we're always on-prem in our data centers, never in the cloud. All of… more »

What needs improvement?

I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is… more »

What's my experience with pricing, setup cost, and licensing?

Their pricing is extremely fair. They need to make sure they pay attention to how the licensing works. There are many licensing methods. One way is the number of endpoint… more »

Which solution did I use previously and why did I switch?

The whole Bitglass package, which is a single solution, encompasses CASB, web security, advanced threat protection, identity, DLP, and zero trust network access. As a… more »

What other advice do I have?

My advice is to listen to Bitglass when they tell you how to deploy it properly. That's one of the two main things I have learned from using this solution. The other is… more »

Which other solutions did I evaluate?

We never really deployed anything else as vastly as we have deployed Bitglass. We went into the PoC phase with several products. Bitglass is the one that has continued to… more »
David Overton
Real User
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
Aug 27 2020

What is most valuable?

The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them… more »

How has it helped my organization?

It will alert us of somebody trying to knock on the front door (perimeter) and one of my end user's account is compromised. We are in the Orlando area and also across the… more »

What needs improvement?

Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it… more »

What's my experience with pricing, setup cost, and licensing?

There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid… more »

Which solution did I use previously and why did I switch?

Before, when I first got to the organization, things happened. People were compromised. Outlook accounts were indicators of compromise. To this date, I'm not finding those… more »

What other advice do I have?

The biggest thing is know your use cases. If you're not sure what your use cases are, have them help define them. When you understand your use cases, you understand how… more »

Which other solutions did I evaluate?

I did do an exhaustive search when it came to selecting a CASB. We looked at other major players: Netskope, Symantec, and Skyhigh. We looked at a lot of them before we saw… more »
Learn what your peers think about Bitglass. Get advice and tips from experienced pros sharing their opinions. Updated: August 2020.
437,323 professionals have used our research since 2012.
Real User
Cyber Security Engineer at a healthcare company with 5,001-10,000 employees
Aug 19 2020

What is most valuable?

The malware detection is the most valuable feature. Even though we have a couple of solutions for malware because this is a cloud-based CASB solution, we are able to do malware protection. I don't… more »

How has it helped my organization?

It has helped improved my organization because we're able to grow the number of cloud applications that we use because of Bitglass. For example, Microsoft 365, years ago, we wouldn't have been able to… more »

What needs improvement?

I don't really notice a change in the latency after implementing the Bitglass. I don't remember our cloud applications being super zippy, to begin with. Their knowledge articles need improvement… more »

What's my experience with pricing, setup cost, and licensing?

Sometimes we do a one year contract, sometimes we do a three-year contract. We have a good relationship with our sales rep and I'll tell him that I'm looking for one more license but that I need a… more »

What other advice do I have?

My advice would be to continually improve yourself to do the best CASB solution. Their support team is worth it. Even if you're leaning more towards another vendor, I would say that even if the… more »

Which other solutions did I evaluate?

Our business process requires us to vet three competitors before we purchase. I don't know who we vetted, but we would have done a POC with three companies. I just don't know who.
Real User
Cyber Security Officer at a insurance company with 51-200 employees
Sep 02 2020

What is most valuable?

I find the login features probably the most valuable. If somebody is having trouble logging into Office 365 or Salesforce, I can typically verify, "Yes, indeed. I see you're not able to connect." I can usually figure out why they're not… more »

How has it helped my organization?

It has given us a more secure environment. If we weren't using their certificate and some of the other rule sets where we can verify their identity, we would probably not allow people to connect remotely unless they were coming through our… more »

What needs improvement?

In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I… more »

What other advice do I have?

I would spend more time on the proof of concept than we did. We didn't really have the available applications to test it as robustly as we probably normally would have. I would give the solution an eight out of 10.

Which other solutions did I evaluate?

We did really evaluate other solutions. We wanted something that was cloud-based, not an appliance. This solution was recommended by a couple of third-parties who were using it.
Real User
CTO at a financial services firm with 11-50 employees
Aug 25 2020

What is most valuable?

The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices… more »

How has it helped my organization?

We can now allow people to access cloud apps on their laptops, safely and securely, when they're not in the office. It allows us to have more flexibility, working from home or remotely during COVID… more »

What needs improvement?

Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible… more »

Which solution did I use previously and why did I switch?

This is our first CASB solution. We went with Bitglass for the security of our cloud apps.

What other advice do I have?

You should definitely look at Bitglass as part of your process. I think it's still best of class and I think there is a lot of innovation that's happening at Bitglass. In terms of a CASB, and in terms… more »

Which other solutions did I evaluate?

We looked at Netskope and Skyhigh, but that was this two years ago so our comparisons are fairly outdated now. But at that time, Bitglass had the best SAML integration, which is the identification and… more »
Real User
Director, Cloud & Data Security at a financial services firm with 5,001-10,000 employees
Sep 17 2020

What is most valuable?

Depending on the company, the data leak prevention or protection is the most valuable feature. DLP is the capability that we leverage. We leverage the impossible travel… more »

How has it helped my organization?

It is overall a good solution for securing against data breaches and attacks, but there is no 100 percent guarantee in software. We feel that it is a pretty solid product… more »

What needs improvement?

They need to mature the SmartEdge Secure Web Gateway (SASE) solution. It is still very early as a product based on industry standards.

What's my experience with pricing, setup cost, and licensing?

We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance.

Which solution did I use previously and why did I switch?

At a previous organization, I used Netskope. My current organization did not previously use another solution.

What other advice do I have?

The product works, and their organization is pretty dynamic. Get a very clear understanding of your use case before bringing the product in. That applies to all CASBs… more »

Which other solutions did I evaluate?

We also looked at Microsoft and McAfee's CASB: MVISION Cloud (formerly Skyhigh Networks). The biggest goal that we had with Bitglass was our use case was actualized on… more »

What is Bitglass?

The Bitglass OmniTM multi-protocol proxy architecture ensures that all data, whether accessed from a managed or unmanaged device, is subject to the visibility and control required by the organization, while simultaneously preserving employee privacy across personal applications. Omni Agentless, Bitglass’ reverse proxy capability, leverages patent pending AJAX-VM technology to ensure application resilience. Competitive CASBs either rely entirely on cumbersome agent-based forward proxy solutions, or suffer from breakages and downtime as cloud providers update and change their applications.

Also known as
Bitglass Next-Gen CSG
Bitglass customers

UNC-Charlotte

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