Bizagi Primary Use Case

Sebastian  - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees

We primarily use the solution for remediation in the context of bank remediation programs. We have workflows and different cases our analysts have to deal with. The cases go through various workflow stages, and each analyst can enter at different stages to work with the case throughout the process.

We don't have non-technical personnel, such as business users, using the solution's Live Processes feature to automate and launch simple processes. We have a developer who is in charge of that. From a user experience point of view, we have over 200 users leveraging the platform. 

The solution is deployed on-prem and mounted in a private Azure cloud. Inside the cloud are VMs, one used for a server and another as a jambox; everything is stored in the server. It's perfectly secure and isolated from the internet.

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DevanshuKumar - PeerSpot reviewer
Business Process Manager at Agilent Technologies, Inc.

I use the solution for process modeling of finance processes.

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Jethro Dennis - PeerSpot reviewer
Maintenance Information Systems Engineer at Kingston Wharves Limited

What I use it for is to map business processes using BPMN 2.0, as much as possible. That includes things like equipment maintenance execution, maintenance planning, and container terminal operations for handling cargo from vessels and warehouses. I'm in the logistics and supply chain industry.

We're using the free version of Bizagi. The different entities I've worked for don't really want to spend money on buying the full thing or integrating it with something else that they have. So we just use it for showing them things at the modeling stage, what a process looks like. We haven't looked at the aspect of automating or simulating from a drawing into a live process. For us, it's just for drawing purposes.

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Buyer's Guide
Bizagi
April 2024
Learn what your peers think about Bizagi. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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Guillermo  Avilez - PeerSpot reviewer
IT Applications Senior Specialist at a transportation company with 10,001+ employees

We automate some specific processes from HR, purchasing, investments, etc. I use Bizagi to develop the process documentation according to the VPN. We use the information provided to create automation in another tool, not Bizagi. We use this for modeling and documenting the whole process.

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Leonardo Cruz - PeerSpot reviewer
Senior Bizagi Developer at TITCS

We're using it for cooperative business processes. For instance, if you work with IT and you want to request access to a specific database, you make the request using Bizagi and create a ticket. Similarly, for many other processes, when you want to request access to a system or to a physical area in the building, you use Bizagi.

It's a company requirement because I work for a large French and Brazilian insurance company. I work supporting over 2,700 active users and developing new processes.

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WN
Academic Program Coordinator at Universidad Piloto de Colombia

I am a professor at a university. I work with people who have different engineering majors, like computers and electronics as well as master's for ICT management. Most of the time, we use tools like Bizagi, Lucidchart, and IBM Blueworks for modeling, 

Two types of students are using it:

  1. The first type of student studies engineering. The degree is more technical, e.g., understanding of flows, BPM, and business process manager notation. I use it for teaching students how to understand icons, basic notation, and utilizing tools, or different roles when understanding the whole organization and how it works. This is more a technical understanding, e.g., teaching them a flow diagram.
  2. For an ITC master's degree, post-degree, or something-related, I teach student more about strategy and how to save time: 
    1. optimizing time and resources
    2. modeling a better workflow
    3. modeling better flow for lean thinking
    4. using less documentation and only the documentation that you need
    5. using less technical resources as well as less time and fewer human resources to do the same thing between different departments or areas inside an organization. 

For the master's program, most of the time, it is about how the resources that are linked with the requisite technology are necessary and how, as an ITC manager, they will need to balance between needs, time, money, and all the expenses. For example, you can do this if you go farther than you need to when you model any process inside your organization.

96% of the time, I am just using the modeling part: thinking about a process, the options that I have in mind, or the options that reflect the needs for that organization. It doesn't matter if it is educational or real-world; modeling different scenarios for process roles and responsibilities, time, and communication tools; or when you add some tools and processes that are more complex inside one another. 

As a university, we have an organizational chart that is more like a public office. Then, we have a functional organization. This means that we have the technical and IT staff in one department, the human resources in another, and finance and quality are combined. Most of the time, decisions come from the financial and administrative staff. They were the first functional group working with Bizagi. 

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Julian Torres - PeerSpot reviewer
Expert Engineer at Sophos Solutions

In most cases, I've been working with financial companies such as banks. Currently, our client is a bank. So, most of the processes we're developing are payments and support processes.

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SM
Process engineer at Siemens Industry

With Bizagi, I streamline business processes, automate tasks, and drive digital transformation in my organization. Its user-friendly interface and seamless integration capabilities make it accessible for various business needs, although I'm curious about the potential benefits of the paid version compared to the free one. 

The main benefits of using Bizagi are saving time and reducing stress.

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NL
Process Analyst at Claudiah Inovação em Gestão

We use the solution to map all our processes, including HR and IT processes. It's installed on our desktops, and if we need to change a process, we can upload the change to our Drive for the others to download. There is nothing online or in the cloud. 

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PC
Senior Manager at a consultancy with 1,001-5,000 employees

Right now, I am just using the modular version of the product.

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CB
Transformation Manager at a healthcare company with 11-50 employees

We are using it for our processes. We have its latest version.

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MC
Consultant at a recruiting/HR firm with 10,001+ employees

My primary use case of this product is to draw processes. I don't deal with any of the automatization or other features. I'm a customer of Bizagi and I work at a consulting company in Spain. 

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Yves Dene - PeerSpot reviewer
Knowledge Manager at QbD

I use this solution internally for my company to support departments that want to visualize their processes.

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Sanita Straumane - PeerSpot reviewer
Business Analyst at Midis

I used the solution for work. The solution helped us make process flow charts. It was specifically used for the BPMN process.

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NS
Founder/Principal at InnoVelocity

InnoVelocity is a leading independent specialist with Bizagi, with 12 expert consultants throughout the US having successfully delivered projects for 20+ customers over six years. InnoVelocity offers consulting packages ranging from short "kick start" and training engagements to long-term enterprise business transformation partnerships, and a full suite of services including Modeling/Analysis/Audit, RPA Implementation, BI/Analytics Implementation.

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Rana Chaudhury - PeerSpot reviewer
Consultant at KARLE INFRA PRIVATE LIMITED

We are using the solution to develop our purchase and contract system.

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MB
Analysis and Monitoring Manager at a government with 51-200 employees

Our primary use case is for mapping the processes in our organization. I'm the evaluation and monitoring manager and we are customers of Bizagi. 

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MB
Analysis and Monitoring Manager at a government with 51-200 employees

I primarily used the solution to map the whole process of the organization. Over the last year, I used it a lot - about four hours each month.

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Linda NamayanjaPMP,CBPA,ITIL - PeerSpot reviewer
Supervisor Business Analysis-Process Management at a government with 1,001-5,000 employees

We primarily use the solution for modeling.

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SM
Process engineer at Siemens Industry

My primary use case of Bizagi was simulation, especially for office work manufacturing processes. So for these processes, you can input the number of people, the time, the responsibilities, etc., and run a simulation. 

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Ivan Cardenas - PeerSpot reviewer
Expert engineer III at Sophos Solutions

I use the solution to design and automate processes.

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ZW
SAP CFIN FICO Architect at a financial services firm with 10,001+ employees

We use Bizagi for process visualization.

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MR
Principal Standardization Officer at a engineering company with 1-10 employees

I was introduced to Bizagi, and then someone else mentioned Microsoft Visio. I wanted to try and understand the differences between Bizagi and Microsoft Visio. I wanted to know which would be best suited for my use. I've tried to use Visio, but I haven't because of some issues, like monthly subscriptions.

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FD
Senior Berater at encoway

We used it for the modeling part and some testing functionalities. We didn't use the licensed versions where you could go into automatization. So, we're more or less on the modeling level. We have used different versions of this solution.

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PS
Consultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting

Some of our main use cases are in project risk planning and tender cost management.

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PS
Consultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting

Governance and academic secretariat are our principal areas. We use this solution for planning and tender cost management.

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MA
Health Management Analyst at a educational organization with 5,001-10,000 employees

Our primary use case for Bizagi is about full automation. It's about the discovering process, modeling business processes, and training the people. It's at a very low stage of maturity. It's very early, it's in the beginning of this.

In our business space we are just researching, so everything is local.

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SH
ICT Manager at a energy/utilities company with 10,001+ employees

We use it in our company for the automation of processes.

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AS
Partner at a marketing services firm with 51-200 employees

We are using Bizagi process modeler 37O123. We use Bizagi to create some models and BPM maps. In some of the cases, we also use it to run the workflow and create some simulation views.

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HR
Consultant at avina

I use Bizagi for modeling my own processes as well as teaching others business process modeling. I teach business process modeling at workshops. I teach my students how they can use this solution to model their processes.

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AV
Graduate Trainee at a computer software company with 51-200 employees

Bizagi is a very powerful business process management engine. I think it's one of the better solutions out there. You can take very niche processes and map them completely using the Bizagi engine. Bizagi is predominantly a BPM engine.

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MM
Project Manager at a tech vendor with 51-200 employees

This is not for my company because I am a consultant who implements VPNs. We're putting it in place for another company.

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MS
Business Process Analyst at Saderat Bank

We use Bizagi for modeling our business organization.

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it_user702255 - PeerSpot reviewer
Management Systems Project Manager at a media company with 501-1,000 employees

Automate business processes related with accounting and payments with direct integration to SAP.

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YC
Director at a consultancy with 1-10 employees

We are a consulting company and this is one of the solutions that we use for our clients.

There are three projects that we have used Bizagi for, so far. The first is a subsidy manager from the public sector, where there are certain processes that have to be followed.

The second is a commercial company that has a lot of people working outside of the organization. They needed to provide them with the ability to input data and proceed with a certain process.

The third case is an operational risk management system that was designed to detect risky events.

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it_user1150137 - PeerSpot reviewer
Managing Director at Rasha

Our primary need and use for this solution is in designing sales, order handling and support processes for BPM.

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OC
Director General at a recruiting/HR firm with 1-10 employees

My primary use case of this solution is process optimization.

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it_user1113477 - PeerSpot reviewer
President at Integra-co

We use this solution for various mid-market clients in the Manufacturing and Services domains. In particular:

  • Enterprise Process Architecture: From Value Chain Model to detailed BPMN.
  • Process orchestration: Integrate processes with various technology components to drive the digitization of processes involving both humans and technology.
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it_user1015212 - PeerSpot reviewer
Senior Specialist Consultant - Strategy Execution at cognition-labs

We used the hybrid deployment model. Our primary use case of this solution was to document the processes and then be able to simulate the changes. 

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it_user837789 - PeerSpot reviewer
Lider CIO at a program development consultancy

I have helped some companies to automate processes in different environments. Most of them are in Windows Server and SQL Server

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JC
Senior Manager, ITSM at a hospitality company with 51-200 employees

Our primary use case is for in-house login systems like the help desk, change management, and programming.

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it_user781548 - PeerSpot reviewer
Sr. SEO & Marketing Executive at a tech services company with 11-50 employees

Best business process management software. I use this software from the very beginning of my business and get very satisfied results.

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Buyer's Guide
Bizagi
April 2024
Learn what your peers think about Bizagi. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.