Bizagi Reviews

What I like best about Bizagi is that you can download the modeling software free of charge and start right away.

The most valuable feature is the simulation.

The speed of this solution needs to be improved.

Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it. The APQC Institute specifies the PCF, which has requirements for quality assurance and there are many processes that are categorized by it. If the software had a feature to manage all of these processes in a hierarchical structure then it would be a very good feature. It is not something that is available in any modeler.

I have been using Bizagi for about one month.

I have not experienced any bugs or errors, so I think that it is stable.

I have only used Bizagi on one computer, so I have not tested scalability. From what I can tell, I think that it is good.

I have not had a need to contact technical support.

I have worked with Visual Paradigm, Visio, and Camunda Modeler.

The initial setup is not complex. It is simple to deploy and only takes a couple of minutes.

I downloaded and installed the modeler on my own.

The Bizagi modeler can be downloaded free of charge.

I downloaded the latest modeler but I do not have access to the engine.

Overall, I like this product and it would be great if it had more features to handle all of my processes and BPM diagrams.

I would rate this solution a seven out of ten.

On-premises

I was introduced to Bizagi, and then someone else mentioned Microsoft Visio. I wanted to try and understand the differences between Bizagi and Microsoft Visio. I wanted to know which would be best suited for my use. I've tried to use Visio, but I haven't because of some issues, like monthly subscriptions.

I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available. 

It can actually be very good for training or education before someone really gets into serious work. They can decide whether to purchase or subscribe after using it. I realized that it's very important to me.

The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement. 

They can also improve their documentation, more precisely, their coding of the maps. It has a unique way of making sub-processes, but I think the other school of thought is that if you have a process and within the process, you have a sub-process. They should improve how you code to link a sub-process within a process. 

I think this coding is important. If you want to go beyond visual documentation to even narration, or if you want to include narration and map it onto the visual maps, you should be able to do it. 

I've been using Bizagi for barely one month.

I'm trying the free unlimited version with unlimited use. But you have to pay to add some features.

I would advise potential users that they must understand Business Process Analysis and Business Process Mapping, or rather Process Mapping, before using it. If you don't understand that, you might not find it useful or meaningful. If you do understand Business Process Mapping, then you'll find Bizagi very useful.

On a scale from one to ten, I would give Bizagi a 9.

We used it for the modeling part and some testing functionalities. We didn't use the licensed versions where you could go into automatization. So, we're more or less on the modeling level. We have used different versions of this solution.

The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. 

It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature.

Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler.

When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi.

It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process.

I have been using this solution for two years.

We are part of a larger company, and they meanwhile decided on FireStart, but they definitely want to go into the automatization of modeling and optimization. I wasn't involved in the pricing stuff, and I haven't worked too much on an operational level here, but all things I experienced with that product are very nice. The documentation and modeling are a little more complex, but the features are far richer than Bizagi. It is also direct, so you also have to pay for the modeler. I found it superior to Bizagi.

We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it.

I would advise others to not make the processes too large because of the performance issues. If you have small processes, it is perfect. Before you start in Bizagi, you need a good understanding of the levels of your processes because when you have already modeled and start to rearrange, it is quite a bit of an effort to change the stuff. So, take some more time initially in organizing the processes.

I would rate Bizagi a seven out of ten.

Some of our main use cases are in project risk planning and tender cost management.

Our organization's adoption of Bizagi has greatly improved governance, especially where the role of academic secretariat is involved.

I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard.

I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet.

I have been using Bizagi for the past five years. 

It is very stable and we have not had any problems.

We did not find any problems with scaling Bizagi. 

Technical support is quite satisfactory. They are very quick to resolve issues and to help new businesses get oriented with the transition to their BPM tools.

Early on, we used Excel spreadsheets for managing business processes. Then we looked into other BPM tools like IBM BPM, Oracle BPM, and Camunda BPM. However, we decided to use Bizagi because it provides rapid installation and immediate use of the various BPM tools. They also offer an easy installation script which has worked well for us.

It is fully compatible with BPMN 2.0 which is quite comprehensive and hard to learn, and Bizagi made using BPMN 2.0 much easier.

The initial setup is very easy, but only if you have well-stated requirements right from the beginning.

For academic notices, we have about 53 users. And for governance, we have about 14 users.

In governance, we have about five people in the strategic staff using Bizagi. We also have other people in management, as well as analysts, using the solution. In the academic notices, we have mainly management and operational staff.

Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs. 

I am very enthusiastic about Bizagi because it lets you see anything you need to see very quickly.

I would rate Bizagi an eight out of ten. 

On-premises

Governance and academic secretariat are our principal areas. We use this solution for planning and tender cost management.

It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. 

Bizagi is very fast in responding to and fixing the issues.

It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete.

I have been using this solution for five years.

It is stable.

We did not find any issues with scalability. For the academic area, we have about 53 users, and they include the management staff and the operational staff. For governance, we have about 14 users, and five of them are for strategic tasks.

Their technical support is quite satisfactory. They are very fast at resolving the issues. They are also helpful for business orientation and transition of the tools.

I have used IBM BPM, Oracle BPM, and Camunda BPM. Bizagi is easy to install and use. Bizagi is also quite comprehensive and easy to learn as compared to other solutions. It is also fully compatible with BPMN virtual tool.

The initial setup is very easy, but you must well state the requirements. It is very important.

I like this solution because it provides what you need. I would rate Bizagi an eight out of ten.

On-premises

Being able to easily generate documentation in a number of popular formats, being able to easily extend attributes for elements and diagrams.

We now have a tool that we can use to effectively model our business processes whereas before we did not.

• In the area of Improved Functionality: Ability to show / hide connection points on diagram elements, Ability to assign extended attributes to an entire project instead of one diagram at a time, Ability to define / set a default set of extended attributes for use with every project
• In Product Documentation / Free training Videos: including some examples on how to properly use, and when to use Data Store and Data Object in diagrams
• In the feedback site: the servers seem to be running slowly as it takes a long time (30 seconds or more) to post a question by itself, even longer if you have attach images and diagrams, also including a "sticky thread" that contains the most common questions and the most current answers.

No.

It was very straightforward.

In-house

No cost.

Yes, two others. The University where I work, as well as our parent University System have policies that do not allow us, as representatives of the University, to endorse one product over another. I can tell you why I chose Bizagi over the other two products, and that is because of the ability to publish directly to SharePoint, as well as in Word and PDF, and because of the built-in team collaboration, features both of the other products lacked.

Basically, do your homework, and use the right tool for the right job. Bizagi is a great tool for creating, testing, and documenting process diagrams. It's simple and easy to use.

The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn. 

The tool is expensive and it should improve its pricing. 

I have been using the solution for more than ten years. 

I would rate the product's stability a nine out of ten.

I would rate the tool's scalability a nine out of ten. 

Our experience with the tool's tech support is good. 

The solution's setup is easy. 

We have seen good returns with the product's use. 

I would rate the product a nine out of ten. 

Our primary use case for Bizagi is about full automation. It's about the discovering process, modeling business processes, and training the people. It's at a very low stage of maturity. It's very early, it's in the beginning of this.

In our business space we are just researching, so everything is local.

To start with, the feature for training people is very interesting. Even if they had Bizagi in the office, you still have some tools that are just in the cloud, so you don't need to install things like IDOR, which is a series of tools for process utilization, what they call IU and IO. So, the feature for knowledge, discovery process, and drawing frameworks is very easy. It's the easiest at this moment. Even before we moved to process automation.

They have three or four tools for the entire SQL. They have mobility and process aging. This is good. But for the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together.

When you have a small business, it can be a little complicated, not so easy.

I would like to see an intelligent architect included in the next release of Bizagi. There is a working process with intelligent process management right now, but that doesn't mean artificial intelligence.

I have been using Bizagi for five years.

So far its stability is good. It's not presenting a challenge. At the moment we are doing little experiments and so far it's not a problem.

Bizagi's scalability is good, but there are questions about how they will price it based on number of users. You don't know what it will cost with the number of users. It varies.

Their technical support is good. They have a lot of knowledge in whatever language. We are in Brazil and they have a machine that reads Portuguese. So that is a good thing.

I previously used the Bonitasoft tool, which is a business cross-management tool. Bonita is harder, but you can demand more from its technicians people.

We are now in the process of researching about other tools and changing to new tools. We are looking for a rather simple solution for end users with the same value chain for automation process management. We are evaluating WSO2.

Bizagi is simple. It's simple to learn. Bonita is more complex. Bonita is a tool of architecture. Bizagi is also an architecture tool and it is a business cross-management tool. They are a business cross-management system.

Bonita as a tool has an ecosystem within a better-end tool and other tools, so it's harder. It's harder than Bizagi and it's simpler than WSO2.

The complexity of the initial set up depends on the competencies of the people.

We do development in the healthcare industry, so there is a complexity with the decisions of who sees it first. There are a lot of holes in competencies.

At this stage it is just us implementing. In the next phase, we must do a selection for a contract for a specialist in each tool.

I would recommend people to test other tools. You need to compare these tools to Bizagi. 

On a scale of one to ten, I would give Bizagi an eight because it's simple. It's simple to implement. It's not perfect because of the cost aspect.

On-premises