Bizagi Benefits

Sebastian  - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees

The solution helped our clients, as we can use Bizagi to execute processes for them and produce revenues from that. 

Bizagi reduced our time to market; we developed the solution in a few months, and then we were ready to execute processes.  

Bizagi helped free up employees to do more valuable work. We could do some of the same tasks with Excel spreadsheets, but it would take much longer. Bizagi affects the user experience by minimizing the time spent on databases and enabling more participation in an ongoing live process.

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Jethro Dennis - PeerSpot reviewer
Maintenance Information Systems Engineer at Kingston Wharves Limited

For my previous employer, it brought a little bit more clarity on where we had certain issues with maintenance, especially as they relate to the duration of tasks and the repetition of tasks. It wasn't just Bizagi, it was more the interpretation of business processes using BPMN 2.0. But Bizagi really helped in quickly bringing that information across to senior management.

It has definitely helped us to connect stakeholders with processes, internally. It has brought to life what the processes are. And when presenting our procedures and processes to external stakeholders it is a simple, single tool for them to quickly see and understand what is happening. Of course, we have to draw things simply enough. We can't go down to the nitty-gritty detail, but it has created some clarity for our major stakeholders. We're using it to communicate with different stakeholders, from the terminal director up to the CEO, and it is clear enough for them to see what is going on. They understand the process in its entirety, because of Bizagi. And as it relates to IT, it did bring clarity to them when we went a little bit more into detail.

And with my previous employer, it spurred action on improving business processes, to accomplish the kinds of objectives that were required. Indirectly, it helped improve our time to market because we were more efficient in improving our processes, based on use of Bizagi and it showing us where we had our setbacks and issues. Where I am now, we just started using it, as I switched jobs. By the end of this year, after we use it to really communicate to our key stakeholders, it should help improve our processes.

And in terms of man-hours, it takes less time to draw processes because of the ease of use of Bizagi.

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Leonardo Cruz - PeerSpot reviewer
Senior Bizagi Developer at TITCS

Since 2018, we have registered approximately 19,000 tickets on Bizagi. There are actually more than that, as those are just the queries in one database, not all of them.

It has helped free up employees to do more valuable work. We hear that from our inside customers that we develop processes for. It helps save time for our employees.

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Buyer's Guide
Bizagi
March 2024
Learn what your peers think about Bizagi. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
WN
Academic Program Coordinator at Universidad Piloto de Colombia

After the pandemic situation, we had more staff and digital tools. I am a leader for the curriculum, proposing new ways and tools to teach. For a master's, that involves a whole line of courses related to the management process, automation, implementation, project management, and service management with IT 4.0. The entire modeling process is easier to integrate with transversal projects, which means that we connect tools and experience from different courses. 

We also sometimes document positive results. For example, in my class, you are explaining how different roles and responsibilities are related in one process for IT 4.0, which is the service management framework that IT uses for different environments that you can represent in the middle of the flow. This is in order to get the key performance indicators for other indexes or indicators for determining your model or reality, when you go from theory to practice, and how the practice is going versus strategy. Whether it involves another subject, other teachers, or another group of students connected with the knowledge, you get not just the theory but also the usefulness of the tool.

Most human beings are visual, thus understanding a fully complex process is harder. When you can represent a logical flow with a lot of variables, such as human resources, technical resources, and some specifications for the time of response that you need for every step, then it makes your planning, strategy, monitoring, and control easier after you run your strategy. It works for academic purposes, but it has also worked for our curriculum, communications, logical flow, and keeping track of the right plan and flow that you have to do. Then, for academic purposes and our administrative staff, it also works for reengineering and remodeling where it has been useful.

It can be useful, as a tool, to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce.

Connecting stakeholders with processes has affected our operations a lot. For example, we have different providers. Some of them are private and some of them are from the public sector, e.g. Ministry of Education. They have different roles that watch our processes in order to get the high quality accreditation. When you need to document those processes, you can also use the solution's tools to help you better model your processes, communicate, and publish in different formats. It helps stakeholders, especially in the public sector, better understand the inputs, time, resources, and tools needed during your whole process. When they can understand better, you can request more time and funding by providing a better perspective about how everything is organized and planned. 

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Julian Torres - PeerSpot reviewer
Expert Engineer at Sophos Solutions

Its capability for integration and orchestration is huge. It supports a lot of languages. If Bizagi doesn't have specific native functionality, we can develop a component for Bizagi. It can integrate and orchestrate a lot of processes with other systems.

In my current project, we have just five or six processes, but in other projects, we have about 20 processes integrating with Bizagi. I know from a colleague that they have a hundred processes.

We are able to adapt processes we have created with Bizagi as our business grows and more processes are automated. That's a huge advantage of Bizagi. It can scale, and we can adapt a lot of processes. We can create new versions, and we can add functionalities, processes, activities, and integrations. It is very easy to adapt the processes we have created with Bizagi as our business grows.

It improved a lot of processes for one of the projects I have worked on. We were able to eliminate papers, translations, and a lot of other things that take a lot of time. Sometimes, we don't have to automate a big process. We can automate a tiny process, but the impact is so big.

It helps to connect stakeholders with processes. I've been working with different companies and users. It has a lot of functionalities focused on the stakeholders. In the case of the projects I've been working on, the stakeholders are continually working with the developers. They tell us their requirements, and in the life cycle of software, they participate in every step.

Most of the time, we get the benefits that we were expecting. We sometimes also have unexpected benefits. When the users get a new version of the process or new functionality, they feel great because they didn't expect that the tool could solve their problems.

It has reduced our time-to-market. It has saved a lot of time. For our processes, we have to create a lot of documents, print them, and get a lot of signs. That's the process of the company. With Bizagi, we could reduce that time by 50%. Previously, we were spending an hour printing, signing, and organizing the paper. With Bizagi automation, the process takes 10 minutes because we just have to click and fill in different fields. The time that we save is a lot.

It has reduced costs for the organization. The cost savings depend on the process. For one of the processes, the cost reduction was 150 million Colombian Pesos (COPS) per month.

It has freed up employees to do more valuable work. It has saved a lot of time spent doing manual activities. The time saved varies from process to process. For the payment process, the time was reduced from 30 days to 10 days.

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SM
Process engineer at Siemens Industry

The latest low-cost platform from Bizagi has significantly improved our business efficiency by enabling us to clarify and streamline processes. By simply mapping out unclear processes, we have saved around 30%, and the ability to easily create and document processes has reduced them by approximately 40%.

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NL
Process Analyst at Claudiah Inovação em Gestão

The solution provides insight into user activities and is excellent for optimizing processes and activities. We can also simulate where processes stop, so Bizagi significantly helps optimize our organization.

Bizagi helped us connect stakeholders with processes, giving them a greater understanding of our processes and interacting with them to increase optimization.  

Bizagi reduced our time-to-market because we can log our activities and activity details, improving our operation and providing standardization. The tool helped a lot with our SDCA cycle. 

The solution helped free up employees to do more valuable work, especially with the activity maps, which show employees what tasks to do and when to do them. It streamlines our processes, making them more efficient and saving time for everyone.  

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NS
Founder/Principal at InnoVelocity

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas, and Manufacturing. In common with all of these, the ease of use and agility of the product have allowed for rapid response to regulatory changes, and the visibility/data/reporting and built-in history tracking ensure appropriate documentation to demonstrate compliance.

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ZW
SAP CFIN FICO Architect at a financial services firm with 10,001+ employees

The way your organization functions is improving because Bizagi is user-friendly.

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PS
Consultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting

Our organization's adoption of Bizagi has greatly improved governance, especially where the role of academic secretariat is involved.

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it_user76764 - PeerSpot reviewer
Developer with 501-1,000 employees
We now have a tool that we can use to effectively model our business processes whereas before we did not. View full review »
SH
ICT Manager at a energy/utilities company with 10,001+ employees

We have used it for 50% of processes in our company. It has been good in converting 50% of manual processes to automatic processes.

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AY
Associate Director - Automation, AI at a tech services company with 10,001+ employees

It automates a completely manual, complicated process.

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MR
IT Consultant and Adviser at Eximius Medical Admministration Solutions
  1. I developed a complete Project Management Framework for the company's use which has been published for policy adoption by all Project Managers.
  2. I developed and published a procurement governance framework which is extensively used in procurement of products and services for clients.
  3. In addition the two above, we are now using Bizagi Modeller for defining system processes and activity diagrams similar but better than UML. We are able generate full documentation on these processes for the technicians. The techies are really happy with this.
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it_user248349 - PeerSpot reviewer
Vice Presidente at a tech services company with 51-200 employees

We managed, in less than one year, to automate all administrative, financial and operational processes of our company, which operates in the technology consulting business, with a team of two professionals.

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it_user702255 - PeerSpot reviewer
Management Systems Project Manager at a media company with 501-1,000 employees

Before Bizagi, we had manual processes which involved manual integrations with our ERP (SAP) and other smaller systems.

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it_user248556 - PeerSpot reviewer
Director de Desarrollo with 1,001-5,000 employees

We have some processes which were being executed using Office and other tools. After implementing Bizagi, there are measures of processes and we can improve the execution. In most of the scenarios, we enhance the traceability of the transaction across multiple platforms with Bizagi integration.

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it_user1150137 - PeerSpot reviewer
Managing Director at Rasha

Bizagi has improved our ability to provide services. We are developing some BPM (Business Process Management) solutions on top of the Camunda Engine. I am currently configuring features that we need to develop in order to add other functionality that people need in order to be attracted to our platform. After we finish the platform we plan to add other business customers that we already have. We want to launch our developed product and provide it as a service.

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it_user253572 - PeerSpot reviewer
Manager at a financial services firm with 10,001+ employees

As my company has offices in several cities in Brazil, the process of approval of some requests was very time consuming, because the forms had to be mailed to a physical signature in another city.

With the implementation of Bizagi, approvals have become much more efficient.

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OC
Director General at a recruiting/HR firm with 1-10 employees
Documented processes. Determine the cost and the times that the processes take. Optimized processes.
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it_user1113477 - PeerSpot reviewer
President at Integra-co

We have been modeling the business from value chain model to detailed BPMN 2.0 in some departments. 

  • Bizagi Studio: Good for process orchestration (simple or complex) or Business automation with SIMPLE business rules. 
  • Bizagi Portal: The GUI is so-so, but the process monitoring and BAM (Business Activity Monitoring) are there, already built.
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it_user112842 - PeerSpot reviewer
Works with 51-200 employees

In the past, we took from 1-3 days for a vacation request for the whole process, and now it's for 2 hours.

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AE
Senior System Analyst at a tech services company with 51-200 employees

We used it to model all business processes using OMG standard BPMN 2.0.

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it_user837789 - PeerSpot reviewer
Lider CIO at a program development consultancy

Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand, even for people who are not engineers nor developers.

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it_user75672 - PeerSpot reviewer
Engineer at a tech services company with 51-200 employees

I am a BPM consultant, and I have found that Bizagi's platform enables me to please my clients expectations. I would like to emphasize that implementation times are really short and that the solutions are really robust and useful.

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it_user704541 - PeerSpot reviewer
Co-Founder, Enterprise Architect at a tech services company

Modelling integrated business processes for the whole enterprise.

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it_user781548 - PeerSpot reviewer
Sr. SEO & Marketing Executive at a tech services company with 11-50 employees

I think this is enough to manage my business.

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Buyer's Guide
Bizagi
March 2024
Learn what your peers think about Bizagi. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.