BlackBerry Enterprise Mobility Suite Reviews

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Matt Cooper
Real User
Infrastructure engineer at a insurance company with 10,001+ employees
Jul 01 2018

What is most valuable?

The containerization of BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and... more»

How has it helped my organization?

It allows our mobile users to access email, contacts, calendaring, documents, and collaborate with users, all on their... more»

What needs improvement?

I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use... more»

What's my experience with pricing, setup cost, and licensing?

In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but... more»

Which solutions did we use previously?

We've used two vendors. We've used BlackBerry, then we moved to Good Technology, then BlackBerry bought Good. When we... more»

What other advice do I have?

My advice depends on what industry you're in. If you are in a highly regulated industry such as ours, you need to take... more»
Susan Gilliland
Real User
technical support analyst lead at a financial services firm with 1,001-5,000 employees
Jun 27 2018

What is most valuable?

Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we... more»

How has it helped my organization?

We have client audits, as well as financial, government, and security audits, that we have to comply with. Mobility is... more»

What needs improvement?

The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support.... more»

What's my experience with pricing, setup cost, and licensing?

I have been told it is a little pricey.

Which solutions did we use previously?

We were originally a BlackBerry shop in regards to Blackberry devices, then we started with iOS devices. We went with... more»

What other advice do I have?

If you are trying to go from Good Control to UEM, I would highly recommend going the rip and replace method. Where you... more»
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Anonymous User
Real User
IT Sys. Admin Front office
Jun 27 2018

What is most valuable?

The most important is BlackBerry Work, for sure because that is where you have email, and access to the emails is the... more»

How has it helped my organization?

People were used to accessing their email, etc., as we had BlackBerry Enterprise Service before. That's the biggest... more»

What needs improvement?

What we don't have at the moment is RDP from the device to some kind of PC. That would perhaps become important. I... more»

What's my experience with pricing, setup cost, and licensing?

The setup was a bit complex because of our requirements. We had to build very strict security. We wanted to do the... more»

Which solutions did we use previously?

We were using the old BlackBerry solution, BlackBerry Enterprise server. Then we switched to the Good solution. And... more»

What other advice do I have?

I would definitely advise having somebody supporting you when setting it up because you can create a very secure setup.... more»
Anonymous User
Real User
Senior Technologist at a legal firm with 1,001-5,000 employees
Jun 27 2018

What is most valuable?

There are a lot of features. Some of the features that I find most valuable are how we can manage devices by device... more»

How has it helped my organization?

It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10,... more»

What needs improvement?

I would like more support for Google Chromebook operating system, so I could manage it. Also, I would like more... more»

What's my experience with pricing, setup cost, and licensing?

That is where it is a bit challenging for us, because there is a lot of value-add in the product with a lot of... more»

Which solutions did we use previously?

We were on a competing product called BoxTone, but that was acquired by BlackBerry. That is as far back as we go in... more»

What other advice do I have?

You should do a proper architecture assessment and know how the product will scale and fit in your environment. Will... more»
Anonymous User
Real User
Mobile Product Engineer at a financial services firm with 10,001+ employees
Jul 01 2018

What is most valuable?

Email, obviously; to enable our users to keep in touch with the office. But also we're moving towards a BYOD kind of environment, so it's good... more»

How has it helped my organization?

The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us. We've always been asked for that from the... more»

What needs improvement?

One issue that is very annoying at that moment, that we're having an argument about with BlackBerry, is the inability to remove the signature... more»

Which solutions did we use previously?

We've had BlackBerry, BES 3.6 was where we started. That went through to where we are now, UEM. We then introduced, from a BYOD point of view,... more»

What other advice do I have?

I've always backed BlackBerry, in fairness. I've always liked it from a very early stage. My advice would depend on where you are. We're in a... more»
Daniel Weber
Real User
Administrator at a energy/utilities company with 1,001-5,000 employees
Jul 05 2018

What is most valuable?

It is easy to use for end users. The security of the app is a valuable feature for us. It is mainly about storage data... more»

How has it helped my organization?

We are using BlackBerry Work applications for accessing emails, calendars, and contacts. The users are happy to have an... more»

What needs improvement?

The newest features sometimes pop in very slowly.

What's my experience with pricing, setup cost, and licensing?

The product pricing is fine. Sometimes, it is very hard to get an overview because there are so many different suites... more»

Which solutions did we use previously?

I started with S4 years ago. I moved over to the latest solution over and over again, so S4, S5, S10, and S12. Now, we... more»

What other advice do I have?

It has the easiest setup. You don't have to configure some picture changes in your firewall, and punching out holes in... more»
Anonymous User
Real User
Head of Mobility at a financial services firm with 1,001-5,000 employees
Jun 27 2018

What is most valuable?

The most important would be instant messaging and the security that we get from the containerization. When I say security, I mean policies that... more»

How has it helped my organization?

It has improved the ability of our mobility users, such as business partners, to collaborate with their clients a lot more freely and without... more»

What needs improvement?

It takes a lot of time to export the logs, zip them, and upload them. With Good Technology, there was actually a feature from the GUI, right... more»

Which solutions did we use previously?

Previously we were a Good Technology shop and Good was purchased by BlackBerry. Before this product, we evaluated VMware AirWatch and I think... more»

What other advice do I have?

It's a good, secure product. It still needs a little more development to grow. I would say test it and see if it fits. Overall, I give it a... more»
Anonymous User
Real User
Systems Engineer at a financial services firm with 10,001+ employees
Jul 11 2018

What is most valuable?

* The security aspects of it. * Being able to access emails within the active sync. * It is a secure container product. * It having some browser... more»

How has it helped my organization?

Compared to the product that we upgraded from, we have received great responses from our end users who are appreciative of the following: * They... more»

What needs improvement?

The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product. I... more»

Which solutions did we use previously?

We upgraded from Good, so we had no choice but to upgrade because it was at end of life.

What other advice do I have?

Make sure you read the planning guides, so you can thoroughly plan your architecture accordingly.
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What is BlackBerry Enterprise Mobility Suite?

The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

Also known as
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
BlackBerry Enterprise Mobility Suite customers
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
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