BlackBerry Enterprise Mobility Suite Reviews

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Real User
technical support analyst lead at a financial services firm with 1,001-5,000 employees
Featured Review

What is most valuable?

Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant.

How has it helped my organization?

We have client audits, as well as financial, government, and security audits, that we have to comply with. Mobility is always on these audits. Typically, when we provide whichever client or auditor with what mobile solution that we utilized... more»

What needs improvement?

The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues. Typically, by the time I have to call in a ticket in, I... more»
Real User
Infrastructure engineer at a insurance company with 10,001+ employees
Jul 01 2018

What is most valuable?

The containerization of BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place.

How has it helped my organization?

It allows our mobile users to access email, contacts, calendaring, documents, and collaborate with users, all on their own mobile devices. They no longer need to always have their laptops with them to respond to an email, to edit a document,... more»

What needs improvement?

I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to... more»
Real User
IT Sys. Admin Front office
Jun 27 2018

What is most valuable?

The most important is BlackBerry Work, for sure because that is where you have email, and access to the emails is the most important thing for the users. Access to the internet is also important, as well as calendar. The personal information... more»

How has it helped my organization?

People were used to accessing their email, etc., as we had BlackBerry Enterprise Service before. That's the biggest benefit, that you have your access to email, agenda, to your contacts when you're traveling around. It was also an improvement... more»

What needs improvement?

What we don't have at the moment is RDP from the device to some kind of PC. That would perhaps become important. I don't know if that's coming from the BlackBerry Apps environment, or if that would be from a third-party. Another feature would... more»
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Real User
Senior Technologist at a legal firm with 1,001-5,000 employees
Jun 27 2018

What is most valuable?

There are a lot of features. Some of the features that I find most valuable are how we can manage devices by device model, device type, and operating system. We can create device groups, user groups, and control. We can push special policies... more»

How has it helped my organization?

It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass. It has been quite effective at doing this. There has been improvements in how we know... more»

What needs improvement?

I would like more support for Google Chromebook operating system, so I could manage it. Also, I would like more management support for Apple computers.
Real User
Mobile Product Engineer at a financial services firm with 10,001+ employees
Jul 01 2018

What is most valuable?

Email, obviously; to enable our users to keep in touch with the office. But also we're moving towards a BYOD kind of environment, so it's good that we can offer our users access to their mail but still not infringe on their devices.

How has it helped my organization?

The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us. We've always been asked for that from the early days. The extra security that goes with it is also helpful. We have had some issues, and we... more»

What needs improvement?

One issue that is very annoying at that moment, that we're having an argument about with BlackBerry, is the inability to remove the signature automatically from the server. So when I open BlackBerry Work and send an email, the default is to... more»
Real User
Administrator at a energy/utilities company with 1,001-5,000 employees
Jul 05 2018

What is most valuable?

It is easy to use for end users. The security of the app is a valuable feature for us. It is mainly about storage data on the device and certifications. In addition, with longstanding BlackBerry customers, they appreciate it if you launched... more»

How has it helped my organization?

We are using BlackBerry Work applications for accessing emails, calendars, and contacts. The users are happy to have an easy way to have access to emails on the go. The most important thing for us is to have quick communication by email and... more»

What needs improvement?

The newest features sometimes pop in very slowly.
See 7 more reviews

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What is BlackBerry Enterprise Mobility Suite?

The BlackBerry Enterprise Mobility Suite offers five editions to meet your enterprise’s evolving mobile needs. Growth can happen quickly, and the BlackBerry Enterprise Mobility Suite is designed to provide a seamless transition to the more advanced capabilities in higher-level editions. The subscription model ensures predictable annual expenditures and eliminates upfront capital costs.

Also known as
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
BlackBerry Enterprise Mobility Suite customers
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
BlackBerry White Papers
CIO's Guide to UEM
10 Reasons to Bring all your Endpoints Under One Roof
Gartner Magic Quadrant for Enterprise Mobility Management Suite
BlackBerry Videos
Screen Shots
BUYER'S GUIDE
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