Blackberry Guard Overview

What is Blackberry Guard?

BlackBerry® Guard is a subscription-based managed detection and response (MDR) service that merges the BlackBerry® AI cybersecurity platform with 24x7 support from best-in-class incident responders and prevention experts. BlackBerry Guard enables security teams to focus on key security initiatives—not recovering from breaches.

Blackberry Guard is also known as CylanceGUARD.

Buyer's Guide

Download the Managed Detection and Response (MDR) Buyer's Guide including reviews and more. Updated: May 2021

Blackberry Guard Customers

Partners in Health, Pheonix Children's Hospital

Blackberry Guard Video

Pricing Advice

What users are saying about Blackberry Guard pricing:
  • "Its price is reasonable, but there are other products that are cheaper than this."

Filter Reviews

Filter by:
Filter Reviews
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
Filter Unavailable
Filter Unavailable
Order by:
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Showingreviews based on the current filters. Reset all filters
Lead - Recruiting at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense

What is our primary use case?

Basically, we are looking for endpoint protection. We have two products in place: Cybereason and Cylance. We are using both for the layered defense approach.

Pros and Cons

  • "It has a lot of things for Malops detections."
  • "Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."

What other advice do I have?

I would rate CylanceGUARD an eight out of ten. It is a good product with good reviews, but there is room for improvement. For a product to have an edge on the market, customer support should be proactive.
Buyer's Guide
Download our free Managed Detection and Response (MDR) Report and find out what your peers are saying about BlackBerry, CrowdStrike, Critical Start, and more!