Blue Prism Cloud Overview

Blue Prism Cloud is the #6 ranked solution in our list of best RPA tools. It is most often compared to Blue Prism: Blue Prism Cloud vs Blue Prism

What is Blue Prism Cloud?

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

Blue Prism Cloud is also known as Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce.

Blue Prism Cloud Buyer's Guide

Download the Blue Prism Cloud Buyer's Guide including reviews and more. Updated: July 2021

Blue Prism Cloud Customers

Cabot Credit Management, Hovis, Utilita

Blue Prism Cloud Video

Pricing Advice

What users are saying about Blue Prism Cloud pricing:
  • "Pricing can be negotiated in situations where there will be heavy usage."
  • "The licensing structure is complex and the minimum contract length is three years."
  • "Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."

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OC
Head of Delivery at a tech services company with 11-50 employees
Real User
Top 20
Additional functionality over the Enterprise version make good over the difficulty of installation

What is our primary use case?

Our primary use case for Blue Prism Cloud depends on what our client's needs are. If they want something that is cloud-based but they do not have their own cloud infrastructure — like Azure or something like that — they need additional support. If they want the features that come with Blue Prism Cloud, like OCR (Optical Character Recognition) functionality or anything in particular on the service desk, that is usually when clients would choose Blue Prism Cloud as an option for automating processes. We deliver RPA (Robotic Process Automation) solutions for our clients. We go out to them and do… more »

Pros and Cons

  • "This product has additional functionality over Blue Prism Cloud Enterprise."
  • "It takes a while to get up and running."
  • "Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."

What other advice do I have?

Typically the value of Blue Prism Cloud depends on the user's needs. Most people would only really need Blue Prism Enterprise on-premises but people like the additional functionality of being on the cloud. Both products are good solutions. I do think that a lot of our clients going for Blue Prism Cloud when in reality they could probably get away with the Enterprise version — or even something else. We often deal with people who are early in their RPA journey, so they are just starting out and getting to know the advantages of the products and automation. So I would typically recommend that…
RN
Project Manager at a tech consulting company with 51-200 employees
Real User
Top 20
Very secure and good new features but isn't really user-friendly

What is our primary use case?

We primarily use the solution due to the cost. It lowers the cost of maintenance for the organization.

Pros and Cons

  • "It is more secure for complex implementations."
  • "I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."

What other advice do I have?

I previously used Kofax, at my other company. The previous organization never went to the cloud, so it was pretty small scale. I used both Blue Prism and UiPath in tandem. The organization is moving more towards UiPath, due to some sort of service agreement, so Blue Prism isn't being used as much as it used to be. We don't have a partnership with Blue Prism. Blue Prism is the pioneer in RPA. They came early to it. Automation is there, and other features came later. The only thing is that they were not that flexible. In terms of people getting to know the product well, it takes a lot of time…
Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
522,693 professionals have used our research since 2012.
VG
Senior Consultant - Intelligent Automations at a tech services company with 10,001+ employees
Consultant
Easy to use, low licensing costs, and excellent documentation

What is our primary use case?

We primarily use the solution in the banking and telecom sectors. We implement the solution for our clients.

Pros and Cons

  • "The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
  • "I personally would like the solution to be supporting more languages."

What other advice do I have?

We are a Platinum Blue Prism partner. The solution offers a trial version now, so it's super easy, now, compared to six months back when there was no free version. It used to be hard to know if the solution was right and companies would have to risk spending money to find out. Now, the solution is similar to UiPath, which has been offering free trials since the beginning. I'd rate the solution eight out of ten.
SB
Data Analyst at a financial services firm with 1,001-5,000 employees
Real User
Quite stable which is imperative to the industry we serve

What is our primary use case?

We were involved in implementing this product in many network branches of the Bank of Raiffeisen. It is used for transaction monitoring, automating invoicing, sending documents to customers, and other types of banking transactions.

Pros and Cons

  • "The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
  • "Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Blue Prism as an eight out of ten. I do have some other reservations about the product. Personally, I would recommend using something else for automation projects, but I'm not in a position to make that choice in my company. I mean, it is a very good product for doing what it does. It is very stable and does its job. Somehow, even if automation of this type are fairly modern, I feel like Thoughtonomy was created for people who learned to code 30 years ago and not for the developers of today. It may not be…
CP
Senior Digital Program Manager at a insurance company with 5,001-10,000 employees
Real User
Top 20
Very complete, and stable, with a good LCR Solution ID

What is our primary use case?

The solution is basically for robotic process information. We try to identify and document in order to effectively process claims. Typically, we receive a lot of documents from our users. We were trying to speed up the process by classifying those documents through an RPA process.

Pros and Cons

  • "The solution is very complete. It's a good solution, for the kind of features that they offer."
  • "The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."

What other advice do I have?

Our company doesn't have a business relationship with Blue Prism. We're just customers. I don't recall which version of the solution we're using. Depending on the complexity of your process, you might need a simple solution, then it will be good to have a less expensive solution. If you have really complex process, this is a very good solution and the price is fair. Overall, I'd rate it at eight out of ten.
VikasTandon
Robotic Process and Test Automation Consultant at OFGEM
Real User
Top 20
A stable architecture with good features that can deliver a quality product

What is our primary use case?

We did not ultimately deploy Blue Prism because we chose to use UiPath instead. However, I have detailed knowledge of this solution. The primary use case is the building of clean, automated processes. These are then easily used and maintained by the architecture.

Pros and Cons

  • "I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
  • "Blue Prism is slightly difficult for the non-technical user."

What other advice do I have?

Blue Prism has good features and the tool has the full capability to deliver timely solutions. However, technical training is something that needs to be addressed because making it more available is necessary in order to help an organization grow. Compared to other products, from a technical point of view with the architecture and the openness of the product, I rate this solution close to the top. Compared to UiPath, this is a very clear and well-presented tool. However, it suffers in terms of marketing and licensing. It is also difficult for people to initially learn. It will take time for an…
Gilles Cardoen
Senior Consultant at Tobania
Consultant
Top 20
Scales up at an enterprise-level but it needs to be more user-friendly

Pros and Cons

  • "Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."
  • "They should improve the user-friendliness and they should change their business model."

What other advice do I have?

I would rate Blue Prism a seven out of ten. They should improve the user-friendliness and they should change their business model. Because companies need to become a partner and have to pay €60,000 upfront, or be a member upfront, to be partners. So, it's a bit of a waste of money. I don't understand their business model. The tool is there but it should be a self-service tool where people just buy the program and use it. Why make it so complicated? It is really a program for business users, so why make it so complicated with implementers and partnerships et cetera?
PH
RPA Practice Head at a tech services company with 51-200 employees
Real User
Great object-oriented design and an excellent security model

What is our primary use case?

Our primary use cases are fairly generic and relate to any type of use case where there is a lot of repetitive activity, what we call "swivel seat" processing, where you might be looking at one application and then you swivel around and enter information from the first application into the second application. A company doesn't necessarily have the manpower or money to integrate the two applications programming-wise, so they hire people to look up information in one application and enter it into another. It's applicable to insurance companies where claim information is transferred from one… more »

Pros and Cons

  • "Ability to see the blueprint of the design executed alongside the actual process."
  • "There's a need to deal with unstructured input with RPA."

What other advice do I have?

In terms of advice, I'd say that if you have the technical expertise, it's a good tool, however, it's difficult to get training without being involved in a project. So it's kind of hard to break into it, as opposed to some of the competitors' tools where anybody can download the tool and get working and learning without having to actually be on a project. It helps to have access to free training and tools and community additions of the tool which unfortunately doesn't really come from Blue Prism. It's a very sound tool with a good reputation for having a good security model, which is important…
See 8 more Blue Prism Cloud Reviews