We implement the solution for customers. We do coding in a week and deploy in one day. Our team size depends on the complexity of the project. 

For one project, there is a team of 80 people. 

For our robot project, I have been working solo for two years and sometimes collaborate with the client. I take care of development, testing, deployment, and maintenance. 

I was not involved in the deployment.

Our partners helped us with the solution’s deployment.

Our initial implementation strategy for Blue Prism took between two to three months per process. For the implementation strategy, we used both a technical architect and a solutions architect, both experts in implementing Blue Prism.
For deployment, we have been using partners who already bought directly from Blue Prism. 

The implementation was completed in-house.

For the deployment team, it would be best if we have a separate chain management process to ensure security and prevent developers from accessing the production environment. Having dedicated resources for chain management would be beneficial not only for Blue Prism but also for other sectors. We can recommend tools to ensure coding standards are being maintained and submit them to the chain management team.

For maintenance, we should have a separate support model in place. Like in any other support model, it would include a support team with levels 0, 1, 2, and 3. The support team would be responsible for automated processes that provide information on the version, system improvements, and high memory usage alerts. This way, the support team can act accordingly and increase the model size if needed.

Having these measures in place would make maintenance easier. Otherwise, if the process runs at its peak level, it may not run as smoothly as needed. Without automated alerts, maintenance becomes more difficult, and the process may not function properly. Implementing these setups could be useful and can be delivered through email.

I do the implementation of the solution with my clients.

We do the Blue Prism installation ourselves. We don't use anyone from the outside.

We handled the implementation in-house.

Our clients handle the initial setup themselves.

We used a consultant in the beginning and we also now use an integrator.

We provide the maintenance for the solution for some of our customers. We are the solution provider. That's a full-stack contract, meaning that we run it, manage it, maintain it. 

And then, for some of our customers, we are an enablement partner that's really about providing design and build and training. And for some of them, we provide secondary or second-level support.

We implemented it in-house.

Our team of three executives, including me, a Database Administrator, and an Operating Systems Administrator, implement the solution for customers.

We implemented the solution in-house, with an internal IT support operational team consisting of approximately ten people covering shifts so that they will be able to monitor and maintain the robots 24/7.

We have our own center of excellence. I hired employees and contractors to help as needed. We were the business architects and we got the requirements and came up with the process design.

Our in-house team handled the implementation and deployment.

Maintenance is required and it is handled by our "Run and Maintain" team. Their primary job is to make sure that the bot runs at the right time.

The maintenance is primarily done by us. We do have a complete license, including support, and we are in a tough IT agreement with the vendors, so we do have premium support with Blue Prism. If we require assistance, we write a ticket on the vendor platform and they will eventually hook up the Blue Prism guide. In short, we do have content enterprise support with them.

The number of people we needed for the implementation of Blue Prism depends on the size of the project. However, typically within the assignments which we do, which is more at the strategic level when drilling down to the initial part of the start of implementation, we use between five to ten smart technicians and business personnel.

Blue Prism helped us in installing this.

In terms of the staff required for the deployment and maintenance of Blue Prism, it depends on what kind of process you're managing. It is not about the tools; it is about the processes. You need to know:

• How complex they are?
• What is the risk factor for these processes?
• How do they impact the entire automation in terms of cost? That is a very important aspect of support because it is in production, and it is going to have a straight impact on the client's revenue.
  

Generally, one person can easily support around five processes if they fall into the simple category. If the processes fall into the complex category, then you need at least two people managing five processes. By complex, I mean when you have applications that are lengthy and the number of steps of the process are more than 500 or so, and you have to monitor the bots very closely. When the bot or the process breaks, the support team needs to take over and act accordingly. 

The roles and responsibilities and the kind of people needed for maintaining the solution vary based on whether you have agile project management or a lot of projects going on. Typically, you will need a solution architect. You would require an analyst only in the first two or three months or whatever is the period for taking care of the process you want to deploy. After that, you don't require the analysts because it only needs to be overseen from the business side, which will begin with SMEs and the production support team.

Any changes or optimization after 90 days, six months, or a year, due to multiple factors such as legislation changes or anything else, have to be done in the process that is robotized. At this stage, the SMEs and the support team play a very vital role. There should definitely be a very good support function because a lot of follow-ups happen in the process and the production in robotics. To manage them, there should be a very good ticketing system in place. The Agile methodology works perfectly fine, and it adds great value to run your process effectively and having an efficient process, but you definitely need the solution architect, application owner, project management team, and the COE team to manage the entire workflow, work items, or backlog items coming into the support function.

We had assistance implementing Blue Prism from SAP.

Our implementation was done using both our in-house experts and some external manpower.

We handled the deployment ourselves and did not hire anybody from outside of the company.

We are an integrator. We are able to help our clients set up the solution.

We have a project team of five to six people for implementation. Operations are handled by three people. The project team is extended by external persons or contractors. The basic operations are done internally.

We used a consultant for the deployment.

The solution could require a varying level of maintenance depending on the method of deployment.

We did the implementation internally.

We did it on our own.

My IT team handles the deployment of Blue Prism.

Deployment was done in-house.

We do the implementation in-house.

The DBA can perform the maintenance because we have a script running, and it's really easy maintenance.

We perform the implementation for our clients.

We're a consultancy, and we've got about 12 clients who use this solution. There are a few thousand users across those. For its deployment, you need managers, admins, and engineers for about three or four days each.

The implementation was done through consultants.