Blue Prism Other Advice

Sharad Soni
Director Of Innovation at Quantum AI
Most of my customers, which are large financial services/institutions, supply chain, and logistics companies, are now looking to scale up by a factor of 10. We have a customer who is a bank in South East Asia. We have developed about 32 bots and now they are looking at around 200+ more to be deployed. It depends on how much it costs them to automate, how much budget they have, how much time they have, and what the benefit is that will come in. Most of the time the benefits are huge as long as they are able to create the budget for it. There's only one piece of advice, and it's not dependent on Blue Prism. The advice is actually to get two different sorts of people who are good at the job: * One is your designer of the automation system. * The second one is the developer of your automation. If everybody is looking at automation, the first investment should be into getting the right people onto the team. Blue Prism comes in at a 9/10. It comes in at nine because it's a mix of everything that a developer would want from a platform and from a solution. Blue Prism gives you flexibility. It gives you scalability. It can basically go and do large data processing in the back end without disturbing anybody very efficiently. That's why I give it nine because like all other tools, the moment you bring in the front end with all of the manual intervention, you run into delays. You run into problems. You run into risks of creating mistakes and errors, then getting lost within the automation. Blue Prism can handle large volumes and that's why I give it a nine. View full review »
Rao Parathnandh
RPA Program Manager at a tech services company with 51-200 employees
In terms of world usage, the market slice Blue Prism has, it is only in third place now, simply because it has been lacking in certain areas. The lackluster Robotic Process Automation Blue Prism is a dumb robot, as opposed to Automation Anywhere which is capable of cognitive learning - and that's a big plus. Even if it's in a very simple manner, even if it's not an IQ Bot, there is a lot of cognitive learning that's built into the other platforms which I find much better to use. Even if you take out UiPath which is bigger - it now has a huge amount of money that was invested by Israeli investors who have pushed UiPath to a point where it has expanded to almost every country now, including trying to get themselves established in South Africa. Even if you take them out of the picture, and they are the biggest threat, Automation Anywhere, which is much younger than Blue Prism, is still way better and rated much higher than Blue Prism in terms of market share and popularity, ease, etc. If I wanted to choose a platform, depending on the environment, I would not be fixed on one platform. The companies that I worked for previously only focused on Blue Prism while others only focused on Automation Anywhere. That's the wrong approach. You should be agnostic, you should use a tool that is appropriate for the scenario. There are some things that, obviously, Blue Prism will do way better, way faster than Automation Anywhere and there are some cases where Automation Anywhere would be more suitable. For example, if you are looking into natural language processing, Automation Anywhere does a far better job of it in terms of reading an email and making a decision based on the content of the email. Blue Prism can't do that. I would also say you need to get your planning right. Once you have that right, you'll have no issues with implementation. Seek advice from people that have successfully implemented it. There are many community groups and a lot of people in the Blue Prism community, so become part of the community; there's a lot to be learned from that. Overall, it's pretty solid, it's pretty good if you want to start doing things in robotics or process automation, but it's definitely not the end of it. I would suggest that people always look at other platforms and see where they could be used in a given situation. View full review »
Gowtham Thotapalli
Solutions Architect at ValueMomentum
We performed quite a few POCs to help understand the platform. One of the most important things while working with RPA is choosing the right process, understanding the process, and ensuring that you pick the right process for RPA activities. That was the key to our success. The process should not be too complex, and not be too simple. If it is too complex then it will take too much time to implement. At the same time, it should cater to your immediate needs so that you can demonstrate the tool's features to the leadership. My advice is to do a pilot project before adopting any RPA platform. Try one or two key integrations, such as the Outlook and OCR integration that we have chosen. Another important point is that there might be some fear in the team. Some people are concerned that bots are taking away jobs. It is important to ensure confidence in the team that the RPA will not replace humans. Rather, it will enhance their capabilities in terms of resources that are being used for mundane tasks. The message to take to the organization is that bots will handle the simple tasks, while humans can do more intelligent activities. We have not fully explored the platform, but it is enough to capture our requirements. I would rate this solution an eight out of ten. View full review »
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Andrew_Wright
Executive Manager: Shared and Support Services at a healthcare company with 1,001-5,000 employees
For anybody who is implementing this solution, it is important that you do not implement a process that is inherently flawed. Especially for more complex processes, you have to figure out how to solve those and re-engineer them. You want to enhance the processes. Secondly, ensure that your design team is allowed to complete the design and move onto the next process. You do not want to have them repeatedly called back to enhance the process, because that slows down your rollout strategy. You need to get buy-in from the business around what you're going to automate, and how you're going to do it. That is how you're going to leverage it going forward. If you don't have that then you can automate and put bots out there, but if the business doesn't support them or doesn't adopt them as co-workers then you're going to be battling against scaling. Anybody who sets out on this journey should be looking to use them on a large scale, and not just as a point solution. I have not used other solutions so it is difficult to compare. However, in terms of support and the ability for us to start using the solution, it was quite easy. I would rate this solution an eight out of ten. View full review »
Somasundaram N
Managing Director at Finixel Technologies Private Limited
My advice to others would be to let them start with the standard enterprise-wide robotic automation solution. If they're looking for fewer process automation bots, Blue Prism would be incredibly expensive. They should have a ballpark figure of the number of people under the processes, then Blue Prism is an excellent tool, but if you lessen the number of processes then it's costly. On a scale of one to ten, one being the worst and ten being the best, I would rate this product around seven. Blue Prism is the same for enterprise-wide implementation but if you're considering the entire tool, technical support, implementation needs all these things; I would adjust my rating. View full review »
Angelouse Tan
Consultant at a tech consulting company with 1,001-5,000 employees
My advice to those looking to implement this solution is to have a clear understanding of what RPA is. Some of our clients are confused between RPA and AI, so before planning to implement any automation, they have to have a full understanding of what RPA can do, and what the limitations of it are. This solution does not have support for attended robots. Most of our solutions are for unattended robots that perform unmonitored tasks. In some of the departments, they have a need to automate tasks that are in front of them, and without this feature, there are certain operations that cannot be handled. I would rate this solution an eight out of ten. View full review »
ArchChief344
Chief Architect at a tech services company with 10,001+ employees
If you need only server-side back-end process automation, use Blue Prism. If you need assisted automation or services automation, use Automation Anywhere or UiPath. On a scale from 1 to 10, I would rate Blue Prism with an 8. View full review »
Prohead677
Head of Process automation at a financial services firm with 1,001-5,000 employees
My advice for anybody who is implementing this solution is to have some expertise in-house, and not rely solely on the vendor. Similarly, I don't think that it is a good idea to develop and manage your infrastructure based entirely on advice or direction from the vendor. This is the first RPA tool that we have implemented, and we do not have a lot of experience with other tools. We are satisfied, but there is room for improvement. I would rate this solution an eight out of ten. View full review »
Mohanish Khatkhede
User
This is a highly scalable tool and can be used to automate various traditional business processes from various industries, be it IT, financial, manufacturing, etc. View full review »
ManagerDir667
Managing Director at a tech vendor with 11-50 employees
My advice for anybody implementing this solution, or any other RPA project, is to start with the right processes. They should be simple, and suitable for high volume or repetition. Do not make the processes too complex. I would rate this solution a seven out of ten. View full review »
Find out what your peers are saying about Blue Prism, UiPath, Pega and others in Robotic Process Automation (RPA). Updated: November 2019.
382,399 professionals have used our research since 2012.
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