Blue Prism Archived Reviews (More than two years old)

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Rao Parathnandh
Real User
RPA Program Manager at a tech services company with 51-200 employees
Aug 12 2018

What is most valuable?

The automation in version 6 seems to be a lot better than it was in previous versions. In my opinion, that is great. The matrix in terms of reporting is becoming more friendly. It can be used with… more »

How has it helped my organization?

It helps us reduce the number of people involved in mundane tasks. In the case of Absa, it has really impacted them, the way the customer interacts with the organization when it comes to certain… more »

What needs improvement?

Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in… more »

What's my experience with pricing, setup cost, and licensing?

Blue Prism is pretty steep compared to the others, much more than Automation Anywhere. That can be a hindrance as well.

Which solution did I use previously and why did I switch?

Blue Prims was the first tool that I used in automation and, in some ways, I got stuck with it. There was a huge demand for it in South Africa so I have always followed the Blue Prism path. But after… more »

What other advice do I have?

In terms of world usage, the market slice Blue Prism has, it is only in third place now, simply because it has been lacking in certain areas. The lackluster Robotic Process Automation Blue Prism is a… more »
Real User
Lead RPA Engineer at Auxillium
May 02 2018

What do you think of Blue Prism?

What is our primary use case?

The primary use case is having bots manage, schedule, and build other bots seamlessly within a bespoke dashboard. There is no need for a first line team monitoring the system as it reports and assigns tickets.

How has it helped my organization?

ROI and efficiency savings.  1 FTE can manage hundreds of bots via my GP RPA design and build methodology. Master processes can easily control subprocesses, such as load, work, and report.

What is most valuable?

Access to the SQL database allows for extra capabilities.

What needs improvement?

I would like to see bespoke dashboards allow the front-end to display what is required.   .

For how long have I used the solution?

Three to five years.

What is Blue Prism?

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.

Blue Prism customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

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