BMC Client Management Competitors and Alternatives

What is most valuable?

The most valuable features for us are scalability and reliability. Hands down.

How has it helped my organization?

My organization came from a product that was not nearly as reliable. It was causing failures across our infrastructure and across our enterprise. Switching to BixFix has alleviated that to a great degree. The other part is it's now allowing... more»

What needs improvement?

IBM dropped what's called BigFix Detect on us here at Interconnect this year. That blew our socks off because we had just completed signing a contract with a software that does almost the exact same thing called Carbon Black. So we came here... more»

What is most valuable?

CA Harvest has been one of our primary version control tools. It has helped us map all of our applications into a version control environment, where we are able to map them, and help the code promotion across each environment, and we are able... more»

How has it helped my organization?

It has helped us to integrate version control with change management. That has helped us track the application flow across each of our environments, promotion from dev to our higher environments, to production. The tracking aspect of the tool... more»

What needs improvement?

One feature that we are looking for is traceability, and also merging. That is a little cumbersome right now. We have provided our feedback to their representatives so they can provide us a good merging capability next time. One thing that I... more»

What is most valuable?

The various types of monitors are very useful. We use them all: * Threshold monitors * Log file monitors * Open message templates * SNMP trap monitors * Process monitors * Database and infrastructure SPIs. Additionally, the Performance... more»

How has it helped my organization?

It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks. The integration with the ticketing tool makes sure that there is a record for every... more»

What needs improvement?

Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate... more»