BMC Cloud Lifecycle Management Competitors and Alternatives

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Read reviews of BMC Cloud Lifecycle Management competitors and alternatives

Cesar Quiroz
CIO at Grupo Kasto
Real User
Top 5Leaderboard
Dec 30, 2020
Easy to use and implement with a good user interface

What is our primary use case?

We're primarily using the solution for incident management. We use it for ticketing for end-users. We are using also all the functionality around change management, release management, and this year we implement project management and software license management. We also make use of the analytics.

Pros and Cons

  • "The overall functionality of the product is excellent."
  • "The product should look at BCM or ServiceNow and see if there are features that would make nice additions. It would help them stay competitive."

What other advice do I have?

We're just customers and end-users. I'm not sure of which version of the solution we are using. They recently changed the names of their services. While we were previously using what I believe was called Enterprise, which is now called Pro. We may continue to use, not just this solution, but other Freshworks options in the future. We've recently asked the company to put together webinars for our company to learn more about their offerings. I'd recommend this solution. In fact, I already have - to other CIOs. The pricing is very straightforward, and the solution is easy to use. It's not overly…
reviewer1332345
Senior Consultant at a tech services company with 201-500 employees
Consultant
Leaderboard
Oct 5, 2020
It is stable and very easy to configure

What is our primary use case?

We are using ScienceLogic primarily for monitoring our infrastructure, a few specific services like Citrix, and a few websites and their publication. We have private cloud deployments as well as on-premises deployments.

Pros and Cons

  • "It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
  • "It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

What other advice do I have?

I would rate ScienceLogic a ten out of ten. It is a pretty good and well-done product.
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