We had help from a third-party vendor to deploy the solution. An expert from BMC explained some things about the deployment to us.

We worked directly with BMC and their product team, especially as they valued a lot of feedback and insight into what was working or not. So, we worked directly with them and didn't use a third-party.

The setup is pretty straightforward. There is no operational care that you have to do because this is a SaaS offering. All of the maintenance, upgrades, and break/fix is done by BMC. 

From our side, we just use the service. Now, depending on the size of the environment and cloud specific expertise, you might need more than just one person for the deployment. On our side, we have one expert who manages all of our customer and accounts with BMC Helix. They do all the administration of BMC Helix Cloud Security.

We had integrators on call with us. But the technical team could be able to do it by themselves.