BMC Helix Discovery Previous Solutions

Doug Hynes
Manager, Solutions Engineering at Fusion
Customers decide to invest in a solution because a number of different reasons: * They want to support the work they have already been doing in their operations or service management by having an automated tool that on a regularly scheduled basis goes out and says "What's in the data center? How's it configured?" * Sometimes, they use it for security configuration management, making sure that all the patch levels are on the right thing. It just depends on the maturity of the IT service management and the operations management of where they start to see value in knowing what and how it's configured inside their environment. View full review »
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