BMC Helix Discovery Pros and Cons

BMC Helix Discovery Pros

Configuration Management Lead at a retailer with 1,001-5,000 employees
The data models are the most useful aspect of the solution.
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Configuration Management Lead at a retailer with 1,001-5,000 employees
BMC provides great support. As managed service support, they are gold.
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BMC Helix Discovery Cons

Configuration Management Lead at a retailer with 1,001-5,000 employees
The monitoring tools could be more stable.
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Configuration Management Lead at a retailer with 1,001-5,000 employees
The CMDB could be improved. Getting data from the CMDB is the greatest challenge.
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