BMC Helix Discovery Valuable Features

Doug Hynes
Manager, Solutions Engineering at Fusion
  1. It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover.
  2. It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not.
  3. The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management. 

Those would probably be the three main tenants of why Discovery is valuable to a customer.

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Arben Klaiqi
System Engineer at a retailer with 10,001+ employees

The data models are the most useful aspect of the solution.

The product has been quite stable. 

There are plenty of item capabilities that make the solution excellent.

The technical support is excellent and extremely helpful, even though they know we are not continuing with their product.

The scalability is pretty good.

The deployment is very fast.

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