BMC Helix ITSM Pricing and License Cost

Rakesh Jajper
BMC Remedy ITSM Admin/Developer at a retailer with 10,001+ employees
This solution needs to be in the annual IT budget. Please always get the latest quote from a BMC partner or from BMC. Check for the latest offerings. While purchasing, try to negotiate on per user licensing costs, associated maintenance, and purchase 20% more then what you think you should have. Bulk is always cheaper. View full review »
Shaun Smit
Remedy Developer at a tech vendor with 1,001-5,000 employees
It is costly, but it is well worth it. Just make sure you really sit down and look at what you will be using per user, therefore you will not be surprised with a big bill. You do not want every user having every license, it really is not needed. View full review »
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