It is scalable.

I rate BMC Helix ITSM ten out of ten for scalability.

BMC Helix ITSM can be configured on load balance services, and there are different ways it can scale. We can build the DR servers to run side by side, there are multiple options to maintain scalability.

We have approximately 1,000 users using this solution. The users that use the solution consist of the change management team, all the technicians, problem management module, and the service assurance team that works with the incidents and create problems and work on them.

The solution is scalable so scalability is rated an eight out of ten. 

The scalability is okay. I'd rate it seven out of ten since it is a bit heavy and gets heavier quite easily.

We might have around 100 people using the solution right now. That includes end-users and developers. 

The scalability of BMC Helix ITSM is based on the license. If you need to scale you can purchase licenses.

We have approximately 500 users of this solution. We do not have plans to increase the usage of the solution in the future.

My company has more than 1000 product users. 

The solution scales well. 

The scalability is very good.

I am not sure how scalable the solution is but it has always been working well.

The scalability of BMC Helix ITSM is good. We are able to scale to solution up and down.

I rate the scalability of BMC Helix ITSM a nine out of ten.

I think most BMC products are scalable. I have somewhere close to 125 customers, and the number of users per client varies. Some only have a few hundred. Others have a medium-sized user base in the 3,000 range. At the highest end, our customers have upwards of 30,000. The only issue is the DWP catalogs or the DWP. We should be able to customize the DWP more. 

Never.

I give the scalability an eight out of ten.

BMC has done a good job of keeping ahead of enterprise growth and continues to offer new features that make administration, scaling, and performance tuning all easier to manage.

Scalability is very similar to stability in that as long as the underlying infrastructure is correctly sized and resourced then the product can deal with scalability issues.

After the five day upgrade we then had days of data clean up.

We have three to four people using this solution.

The solution is best suited for enterprises.

I rate the scalability of BMC Helix ITSM a seven out of ten.

This solution is scalable and I think that it's the best that you can get. I would rate the scalability a ten out of ten.

The current project has 140 people, which excludes the users. There are approximately 20,000 users for this project. This site is quite large.

I have worked on sites that have a couple of hundred users to many thousands.

This solution is suitable for medium to large-sized companies.

I didn't see any limits. I worked with one client who had, to me, what seemed like a lot of servers. They had some 25,000 servers. They had a lot of BMC workflows. They had a lot of users on the system. I never really got a full feel for how many, based on what I was doing, but I saw no scalability issues. ServiceNow and BMC Remedy scale about equally.

The solution is scalable.

We have a lot of clients using BMC Helix ITSM.

It is highly scalable. We have lots of users. We've never had a problem expanding it. It's not a problem.

There have been no issues with the scalability.

Helix is scalable.

This product is used enterprise-wide, with between 600 and 800 users.

None. I haven't seen any limitation at all on this product. It is as good as the hardware will allow it to be. you just need to ensure you have the proper hardware/architecture to support what you need.

I have found the solution to be scalable. However, other competitors products such as ServiceNow are more robust and scalable. We have many people using the BMC solution in the organization, service managers, individual managers, problem manager, vendors, and individual tiers 0-3. The amount of people is needed as we service over 60 thousand people.

We have around 7,000 users.

It's very easy to scale. You can connect one server to another and scale them together if you want.

Scalability is one of BMC Remedy systems biggest strengths..

Not much - it is highly scalable.

We have had no issues with the scalability.

Horizontal scalability at AR server level and at mid tier level is very good.

No issues. 

It has a problem with the memory management. It's the biggest problem from my point of view.

BMC products are quite scalable.

None that I am aware of.

Helix is scalable enough to handle our use cases. We plan to implement it for 200 users, but right now we're at fewer than 20.

It is scalable.

No issues.

No, Remedy is best solution to enhance growth of an organization. We have onboarded lot of customers without any issues.

Having the solution on the cloud brings increased scalability. The scalability of BMC Helix ITSM is good.

It's easy to scale.

I belong to a larger enterprise. With this solution, you can go from smaller organizations to a large enterprise.

We have not encountered any scalability issues.

We've had no issues with scalability.

It is scalable horizontally and vertically. The problem is that you have to use a lot of servers and server infrastructure to scale it. You need a really big infrastructure to manage and sustain ITSM. Most of our clients are big companies. 

It's scaled for us as needed.

No scalability issue.

We've had no problem scaling it to our needs.

There have been no issues with the scalability.

We had some issues but we have overcome all those.

Yes.

There have been no issues with the scalability.

We were able to scale it for our needs without any issues.

There were minimal issues due to a multi-office implementation.

There have been no issues scaling it.