BMC Remedyforce Stability

Abdullah_Smadi
Business Unit Manager at Magnoos Information Systems
This product is really stable. It has an uptime of 99.9%. They also have great customer service policies to cover any stability issue. In case the system goes down for any reason, BMC is willing to cover any lapse in service during the subscription. They will actually cover the exact amount of time for you. After your subscription ends, they will calculate the days and they will refund it directly to you. View full review »
reviewer1295004
Manager at a manufacturing company with 10,001+ employees
The solution is a very stable product. View full review »
reviewer1068561
Business analyst / Consultant at a consultancy with 1,001-5,000 employees
The solution is stable. I haven't experienced any bugs or glitches and I haven't heard of any complaints from the client in this regard. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in Help Desk Software. Updated: April 2020.
407,401 professionals have used our research since 2012.
Adnan Naseem
Jr Software Consultant at a tech services company with 201-500 employees
Although the solution is still quite new for me, I have noticed that it contains a few glitches and bugs, so I wouldn't say it is 100% stable. View full review »
reviewer856719
Service Assurance Manager at a comms service provider with 10,001+ employees
The solution is stable. Right now, the solution is quite customized. Upgrading will take a bit of planning on our part. View full review »
reviewer1261245
OS3 Product Development Lead at a comms service provider with 11-50 employees
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in Help Desk Software. Updated: April 2020.
407,401 professionals have used our research since 2012.