BMC Track-It! Benefits
As a department, we have been able to identify problems and resolve them faster because of the centralized database. We also have been working towards implementing a full change management solution with the built-in module. Our efficiency has improved drastically due to a massive reduction in phone calls.
View full review »Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders.
View full review »Track-It! has many features that help make us more efficient and cost effective as a department. It also spreads out that benefit to our entire organization.
View full review »Buyer's Guide
IT Asset Management
March 2024
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