BMC Track-It! Room for Improvement

Joel Dove
Security Manager at a energy/utilities company with 201-500 employees
The area where we would like to see improvement is in the asset management module. We do have some tweaking that we need to try, but we have not been able to use it for budgeting and long-term planning like we initially thought that we would be able to. View full review »
Adam Hummer
IT Customer Service Coordinator at a healthcare company with 1,001-5,000 employees
There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update. View full review »
reviewer790929
Help Desk Manager at a Consumer Goods with 501-1,000 employees
Their self-service is not user friendly. Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult. View full review »
Find out what your peers are saying about BMC, ServiceNow, Ivanti and others in IT Asset Management. Updated: August 2019.
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