BMC TrueSight Network Automation Implementation Team

ES
Senior Security Solution Architect at a comms service provider with 10,001+ employees

For BPPM we did hire a third-party consultant. But for the TrueSight deployment, it's all been BMC personnel.

We have about five folks involved in different levels of the deployment. They're working with integration on the ITSM side. From that perspective, they've been working on different sides of the fence to get things working together.

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DM
Security Analyst at a comms service provider with 10,001+ employees

My company works directly with BMC and they are very good.

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MJ
Senior Solutions Systems Engineer at a tech services company with 501-1,000 employees

I have done the implementation five times. I know the tool. If you ask me the requirements for implementation of this tool, then I am confident enough to implement it.

The prerequisites include BMC documentation, which I provide to an organization because it is useful. The documentation is quite comprehensive. 

The size of the deployment team depends on the size of the customer's or client's environment. For example, with the global bank, there were a quite number of people involved because of the collaboration between teams in different countries.

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Buyer's Guide
Configuration Management
March 2024
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RT
Network Engineer at a insurance company with 10,001+ employees

The upgrade was done in-house. In addition to me, the guy who is responsible for the servers in our organization was involved.

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Buyer's Guide
Configuration Management
March 2024
Find out what your peers are saying about BMC, SolarWinds, Red Hat and others in Configuration Management. Updated: March 2024.
765,386 professionals have used our research since 2012.