BMC TrueSight Network Automation Room for Improvement

Ernest Szeideman
Senior Security Solution Architect at a comms service provider with 10,001+ employees
There probably needs to be a little bit more collaboration between the Entuity teams and the BBNA teams. For our endpoint device monitoring we typically use a tool called Entuity. We buy it through BMC. TrueSight or BPPM typically does performance monitoring for servers, but for endpoint devices, such as routers, switches, etc., we typically use Entuity. The network automation tool keeps these configurations for us, keeps them all tight and clean, and makes sure things are synced up. But there's a lot of room for improvement in expanding the functionality of BBNA to work a little bit more tightly with Entuity. Right now they're still very siloed in terms of the toolsets. There might be some opportunities to grow that partnership. In terms of additional features, I'm wondering if they should be looking at integration with some other toolsets, such as Ansible on the Red Hat side, or other scripting capabilities on the Windows side. A little bit more thought could be put toward using those tools. We also use Atrium Orchestrator in-house. It's a run-book automation tool. Having more out-of-the-box orchestration examples in AO to leverage BBNA and TrueSight would be really good to see. View full review »
Senior Solutions Systems Engineer at a tech services company with 501-1,000 employees
I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool. View full review »
Network Engineer at a insurance company with 10,001+ employees
I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time. View full review »
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