BMC TrueSight Operations Management Competitors and Alternatives

Read reviews of BMC TrueSight Operations Management competitors and alternatives
CA Technologies
Real User
Head of Data Science at a tech services company with 1,001-5,000 employees
Aug 30 2017

What is most valuable?

These features are core requirements for infrastructure management: * Topology Discovery * Configuration Management * Best network root-cause analysis * Service management * Integration with CA SOI and CA SDM

How has it helped my organization?

* Reduces system fails * Reduces time to resolve issues * Gives a clear picture about device usage: Not in terms of performance, but in terms of roles Sometimes customers use network equipment which does not solve any business tasks and can... more»

What needs improvement?

It's a mature product for a classic network. New areas (NFV, SDN, APM) are covered by new technologies. As such, products should have tight integration with modern data science platforms.
Dynatrace
User
User at a financial services firm with 1,001-5,000 employees
Feb 27 2018

What do you think of Dynatrace?

Primary Use Case Application monitoring to quickly troubleshoot production issues and determine the root cause, as well as non-functional performance testing in QA. • Improvements to My Organization Dynatrace has helped us reduce outage times and severity of impact. So far, we have not achieved the benefit of preventing issues. • Valuable Features Quick availability of multiple aspects of performance from infrastructure to application layers. • Room for Improvement Wider coverage of platforms supported. Better mapping to true business service rather than purely technical monitoring. • Use of Solution One to three years. • Customer Service and Technical Support Experience with relationship/account manager has been really poor, it does not seem to be the firm's...
Real User
Group lead at a financial services firm with 5,001-10,000 employees
Jun 07 2017

What is most valuable?

The most valuable feature of Operations Bridge is the centralization of all the alerts, events, and topology-based statistics that you can see in a centralized view for different customers internally. It could be your support groups, your management, or your governance. That's what we feel like it's giving us. It is the ability to look at it holistically, even... more»

What needs improvement?

Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering. This is one of the issues with stability. The reporting module from HPE is not a very stable module, which is OBR to be very specific. I'm going to have a round of meetings with the product development and the management... more»

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