We are using it for orchestration purposes. While orchestration, what I need is that if you want to automate an end-to-end process, it may process lots of automation. For orchestration, we perform a server solution from platforms. We perform the post-provision activities by using orchestration, like creating DNS, registering to a server, and installing to agents, which are three good steps inside an orchestration flow.

We use the solution to read incoming emails or tickets in real-time. We can develop rules based on the description of the tickets. For example, if a server is down and the incident comes to the tool as a ticket, the tool will get the server name and the affected service name, connect the server from the back end and resolve the issue.

We use the solution for the compliance and integration of the operating systems for CMDB, Discovery, or Control-M. The use case is for deploying the software on the system and provisioning the operating system in the target. There are two methods. We can provision the target machine with the template or configure it with an ISO image.

We use BMC Truesight for orchestration among multiple third-party and BMC products. We use TrueSight to integrate and perform the use cases when required. For example, we might use BMC Remedy or ServiceNow as our ticketing system or ITSM.

The company wants to integrate products with TrueSight Orchestration to manage tickets and changes once they're raised. We also have TrueSight server automation for patching and provisioning or executing scripts and installing applications. We use TrueSight to perform all these things. 

We can use TrueSight to automate the Ansible work playbooks with Ansible Tower integration. When we get a request from ServiceNow, it goes to TrueSight and triggers the associated playbook. 

We use this solution as an orchestration tool. This allows our customers to automate basic, routine tasks, such as resetting passwords or creating new accounts.

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning. 

The primary use case of this solution is to monitor our server, internet, and networking.

I am currently looking for another solution.

We have some very big data centers. We use BMC TrueSight Orchestration to operate automation for our data center solutions. For example, we use it with Server Automation — we integrated those products. We perform solo pitching and monitor compliance checks.

We plan to increase our usage of this solution. We hope to have more than 10,000 agents in the near future. Within six month's time, we plan to increase the solution with a larger environment.