BMC TrueSight Orchestration Reviews

Department Manager at a insurance company with 1,001-5,000 employees

Nov 17 2019

A Scalable Monitoring solution that is easy to install, but not intended for Complicated Environments

What needs improvement?

The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem. I haven't been monitoring. I was told that because I am using advanced monitoring and alarm monitoring, it is… more»

Which solution did I use previously and why did I switch?

Previously I was using IBM Fiberlink. I switched because of the price of Fiberlink.

What other advice do I have?

In my opinion, no one company can give you all of the abilities to monitor your environment when it is complicated. It is better to look for a solution that suits the needs of your environment. You may even need more than one solution to do better monitoring. I would rate this solution a six out of… more»

Which other solutions did I evaluate?

We looked at other solutions but focused on Fiberlink and BMC Truesight Orchestration.

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What is BMC TrueSight Orchestration?

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

Also known as

TrueSight Orchestration, Atrium Orchestrator

BMC TrueSight Orchestration customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK