BMC TrueSight Orchestration Reviews

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Real User
Department Manager at a insurance company with 1,001-5,000 employees
Nov 17 2019

What needs improvement?

The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem. I haven't been monitoring. I was told that because I am using advanced monitoring and alarm monitoring, it is… more»

Which solution did I use previously and why did I switch?

Previously I was using IBM Fiberlink. I switched because of the price of Fiberlink.

What other advice do I have?

In my opinion, no one company can give you all of the abilities to monitor your environment when it is complicated. It is better to look for a solution that suits the needs of your environment. You may even need more than one solution to do better monitoring. I would rate this solution a six out of… more»

Which other solutions did I evaluate?

We looked at other solutions but focused on Fiberlink and BMC Truesight Orchestration.


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BMC TrueSight Orchestration Questions

What is BMC TrueSight Orchestration?

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

  • Move from reactive, manual handling of requests to a fully automated system
  • Deliver consistent task and automation workflow results
  • Automate data collection for audit compliance
  • Align with best practices
  • Free up IT resources
Also known as
TrueSight Orchestration, Atrium Orchestrator
BMC TrueSight Orchestration customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK