We use the product for server automation. It helps us to automate and configure endpoints of servers which can include application servers, database servers, etc. 

We use the solution for patching and executing a number of scripts as well as decommissioning the server, provisioning a virtual machine, and checking the compliance of the server.

The solution is used for our multi-server environments, including two job servers and DR setups. We use the solution in case of any disaster, or the environment collapses. We have another setup for the console server automation to activate the website to meet product availability for customers and ensure there is no downtime for process environments.

Our use case is for managing Windows patching processes used in SCCM. I'm a system analyst and we are customers of BMC.

The use cases depend on the customer's requirements. Most of the time, the customers are interested in the deployment of patches. And with respect to Orchestrate, there's a use case for chain management and auto-deployment of patches, as well as vulnerability management through the automation console. Vulnerability management also involves scanning and integration with Qualys and Nessus.

We use TrueSight Server Automation for patching and executing scripts. It's useful for tasks like decommissioning servers, provisioning virtual machines, etc. We also use it to check server compliance.

We use every component of the Server Automation tool except for physical provisioning. We use it for compliance on servers and remediation. We do application installation, patching, server builds. We have an external SaaS tool that we actually use to build the framework of the server and then TrueSight Server Automation is used to push down the post-build steps: Which ancillary applications are needed, what's needed for operational support. We do qualifications of our servers through TrueSight Server Automation. We do configuration management, data collection, inventory reporting. Pretty much everything.

The primary use case is vulnerability management. We have the IT space scanned by vulnerability detection tools. The output of this then feeds into the TrueSight Server Automation. This allows the customer to essentially get quick visibility of the vulnerabilities across IT along with the potential risk across IT. Then, through server automation, it provides the ability to remediate these vulnerabilities quickly and efficiently.

It improves the security management and security operations within the business. It is just the case of taking the output from our scanning tools and presenting it to the people that need to see it, allowing them to remediate very quickly. It has the ability to link back very nicely to the ITSM side of things as well. Through linking with other orchestration run books, it allows them to raise changes, go through the change control process, and then close the loop once the vulnerability has been fixed.

It is also used for configuration management and compliance. However, the main use case is around vulnerability management with the SecOps teams and build & IT support teams utilizing the tool.

As a strategic partner (supplier), we are essentially responsible for much the OSS tooling within the UK organization. That doesn't just include Server Automation. We use a whole roster of BMC products, IBM tooling, Micro Focus tooling, and some other Telco native management platforms.

We are using version 8.8 and in the process of moving up to version 8.9.

• OS provisioning
• Patch management
• IT audit and compliance
• Application deployments
• Data gathering and reporting

We are evaluating this product in search of a better automation solution for our system. We are using a private-cloud deployment on AWS.

My primary use case was patching.

We use the product for patching, compliance management, and server automation.

We have used this tool for deployment, patching, audit, compliance, and provisioning. Patching and code deployment are the most used functions that we use. 

NSH script is another widely used option.

• Automate maintenance of servers
• Patching
• Compliance and remediation
• Auditing
• Installing/updating software

Our primary use for this solution is automation in the IT department. We have a private cloud deployment on Amazon.