BMC TrueSight Server Automation Overview

BMC TrueSight Server Automation is the #6 ranked solution in our list of top Configuration Management tools. It is most often compared to Ansible: BMC TrueSight Server Automation vs Ansible

What is BMC TrueSight Server Automation?

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

·         Reporting: Assess change impact or complete an audit using multiple dashboard views

·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC TrueSight Server Automation is also known as TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite.

BMC TrueSight Server Automation Buyer's Guide

Download the BMC TrueSight Server Automation Buyer's Guide including reviews and more. Updated: June 2021

BMC TrueSight Server Automation Customers

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

BMC TrueSight Server Automation Video

Pricing Advice

What users are saying about BMC TrueSight Server Automation pricing:
  • "We're looking at less than $100,000 USD for this solution."

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Jeremy Bragg
Infrastructure Tools Architect at a pharma/biotech company with 10,001+ employees
Real User
Works across multiple operating systems, enabling data collection without worrying about the underlying OS

What is our primary use case?

We use every component of the Server Automation tool except for physical provisioning. We use it for compliance on servers and remediation. We do application installation, patching, server builds. We have an external SaaS tool that we actually use to build the framework of the server and then TrueSight Server Automation is used to push down the post-build steps: Which ancillary applications are needed, what's needed for operational support. We do qualifications of our servers through TrueSight Server Automation. We do configuration management, data collection, inventory reporting. Pretty much… more »

Pros and Cons

  • "Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
  • "Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
  • "I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."

What other advice do I have?

My advice would be: Don't allow yourselves to become the CMDB. Don't be your database of truth. Make sure that that data is properly managed in the appropriate tool. TrueSight Server Automation is not a CMDB. It is a resource that can provide that relationship data, but at the end of the day, that's not the business you want to be in. Focus on automation, and let the tool do what it does best. The other piece of advice which I feel is just as important is that TrueSight Server Automation is not a monitoring tool. Don't allow someone to create automation and run a scheduled job every 15 minutes…
PM
Technical Architect at a comms service provider with 10,001+ employees
Real User
Takes away a lot of manual effort from IT, allowing them to remediate quickly and reduce risk

What is our primary use case?

The primary use case is vulnerability management. We have the IT space scanned by vulnerability detection tools. The output of this then feeds into the TrueSight Server Automation. This allows the customer to essentially get quick visibility of the vulnerabilities across IT along with the potential risk across IT. Then, through server automation, it provides the ability to remediate these vulnerabilities quickly and efficiently. It improves the security management and security operations within the business. It is just the case of taking the output from our scanning tools and presenting it to… more »

Pros and Cons

  • "The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
  • "The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

What other advice do I have?

Take a look at your scanning tools to see if you have adapters and APIs for TrueSight Server Automation or whether you would need to develop something bespoke. Do your due diligence around that. Have an idea of the sort of use cases you want to use with the tool. Vulnerability management is just one aspect. Do you want to use the solution for things like server build, server provisioning, and application provisioning? Who will be using the solution going forward? What services will be wrapped around the tool? Who will need the right level of permissions to do certain things? These are really…
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.
PM
Tech Lead at a tech services company with 10,001+ employees
Real User
Saves time over manual patching but needs better integration with security products

What is our primary use case?

My primary use case was patching.

Pros and Cons

  • "With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
  • "There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
  • "Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
  • "Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
JT
Security Architect at a outsourcing company with 10,001+ employees
Real User
Easy to implement with good documentation and technical support

What is our primary use case?

We are evaluating this product in search of a better automation solution for our system. We are using a private-cloud deployment on AWS.

Pros and Cons

  • "The most important feature is the schedulings."
  • "We would like to see this solution handle more multitasking."

What other advice do I have?

This evaluation is a team effort. There are three of us involved in the project, and we're looking forward to seeing how it goes. We have a wishlist with our priorities, and we'll see if it satisfies what we want. I would rate this solution an eight out of ten.
AC
IT Consultant at a government with 5,001-10,000 employees
Real User
Top 5Leaderboard
An agile solution that provides speed and VDI integration

What is our primary use case?

Our primary use for this solution is automation in the IT department. We have a private cloud deployment on Amazon.

What is most valuable?

The most valuable feature of this solution is that it is agile. It gives us more speed to deliver services and applications, and we rely on security. VDI integration is good.

What needs improvement?

I would like to see more container integration in the next release of this solution. Networking needs to be improved.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

Scalability for this solution is very important.

How are customer service and technical support?

I would rate the technical support for this solution an…