BMC TrueSight Server Automation Valuable Features

Jeremy Bragg
Infrastructure Tools Architect at a pharma/biotech company with 10,001+ employees
Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management. That way we can track issues and have near real-time results; it takes time to collect. We're a very heavy user of the patching methodology. We use their CMDB as well. We have ties into that to provide data or attributes of each of the servers. And we have a fully automated patching process which has been absolutely phenomenal. Again, it's across operating systems, so we can patch Windows systems and Linux systems all in the same time in the same windows. It impacts different people, but it's really seamless regarding who's working with the system itself. That provides a huge benefit because it makes it easier for a post-application reboot stack. If we have an app that comes down during patching, we can shut down the web services, shut down the mid-tier, shut down the database, bring them all back in the appropriate order, and the operating system doesn't matter. We can handle it all in one application. So it's more efficient and easier to track in case there are issues. Compliance is also huge. We're getting ready to take an even deeper step into it. BMC provides out-of-the-box templates for CIS compliance and PCI compliance. We've been looking hard, with our cybersecurity team, at the CIS compliance. These packages even provide remediation for some of these components. By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly. We might schedule an execution of the job, which would then cut a CR. When that CR is approved, we can just go execute it on whatever scheduled approval time we have. The only person who's involved is the approver, defining when we can do it. We're really looking hard into integrations with other tools, especially our change management to be able to kick off automation and execute. View full review »
Technical Architect at a comms service provider with 10,001+ employees
The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc. While it's not my team which looks at the dashboards, SecOps users can manage vulnerabilities across the estate from a single pane of glass (from a single console). This allows the SecOps teams to then prioritize what is a more significant vulnerability than others. View full review »
Security Architect at a outsourcing company with 10,001+ employees
The most important feature is the schedulings. We want to have them set up to handle as much automation as possible to reduce the resources involved with the project. The documentation for this solution is good. View full review »
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Advisor at a government with 1,001-5,000 employees
The most valuable feature of this solution is that it is agile. It gives us more speed to deliver services and applications, and we rely on security. VDI integration is good. View full review »
Lavanya Bobba
Infrastructure Operations Manager at Cognizant
Awesome compliance, inventory, provisioning, patch, and deployment. View full review »
Chetan Gupta
Sr Sys Admin & Support at a financial services firm with 10,001+ employees
* Deployment * NSH script View full review »
Find out what your peers are saying about BMC, Red Hat, Puppet and others in Configuration Management. Updated: December 2019.
389,722 professionals have used our research since 2012.