BMC TrueSight Server Automation Archived Reviews (More than two years old)

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Consultant
Infrastructure Operations Manager at Cognizant
May 22 2018

What do you think of BMC TrueSight Server Automation?

What is our primary use case?

OS provisioning Patch management IT audit and compliance Application deployments Data gathering and reporting

What is most valuable?

Awesome compliance, inventory, provisioning, patch, and deployment.

What needs improvement?

Agentless software More use cases into compliance management and the remediation process.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

In some versions, we do have stability, especially 8.5.

What do I think about the scalability of the solution?

Not really.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We used shell scripting and other legacy tools. …
Real User
Sr Sys Admin & Support at a financial services firm with 10,001+ employees
Jan 22 2018

What do you think of BMC TrueSight Server Automation?

What is our primary use case?

We have used this tool for deployment, patching, audit, compliance, and provisioning. Patching and code deployment are the most used functions that we use.  NSH script is another widely used option.

How has it helped my organization?

It makes deployment easier and allows us to put restrictions on the server using role-based authorization. Also, BladeLogic lets users view the filesystem with minimal authorization to the server.

What is most valuable?

Deployment NSH script

What needs improvement?

Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool.

For how long have I used the solution?

More than five years.
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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User
User at a government with 10,001+ employees
Jan 16 2018

What is most valuable?

The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do.

How has it helped my organization?

When WannaCry appered, it was very simple and easy to create an audit job that scanned our servers for the vulnerability. We were then able to determine how many servers… more »

What needs improvement?

A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which solution did I use previously and why did I switch?

Before, we used SCCM. I believe we made the switch because patching, compliance, and auditing were much better than with SCCM.

What other advice do I have?

Make sure you have a DBA.

Which other solutions did I evaluate?

I don't know.
Orwin Lopes
Consultant
Senior Consultant at a tech services company with 5,001-10,000 employees
Nov 01 2017

What do you think of BMC TrueSight Server Automation?

What is most valuable?

BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments.

How has it helped my organization?

We were able to automate patching, provisioning, and compliance for our servers and network devices.

What needs improvement?

The setup of this suite is very complicated. It needs to be simplified.

For how long have I used the solution?

We have used it for two years now.

What was my experience with deployment of the solution?

Deploying it was very complicated.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

We have had no issues with scalability.

How is customer service and technical support?

Customer…
Vendor
IT Specialist at a tech vendor with 201-500 employees
Oct 19 2015

What do you think of BMC TrueSight Server Automation?

Valuable Features:

It provides the possibility to manage any type of infrastructure object. It supports physical and virtual servers. Provides several types of packages and SOs.

Improvements to My Organization:

We started to use it in our datacenter for server automation. However, the complexity of it and the time to implement it drove us to a different solution.

Room for Improvement:

Automation It needs a better interface for faster implementation.
Vendor
Operations Expert at a insurance company with 10,001+ employees
Nov 29 2012

What do you think of BMC TrueSight Server Automation?

Valuable Features:

- Versatile capabilities in deployment & releasing of software products. - Effective segregation of duties - Integration with build solutions

Room for Improvement:

- Requires local expertise - Cost of ownership can be quite substantial - Performance can get slow for global users (when the application server is offshore)

What is BMC TrueSight Server Automation?

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

·         Reporting: Assess change impact or complete an audit using multiple dashboard views

·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

Also known as
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
BMC TrueSight Server Automation customers

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

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