Bomgar Remote Support Pricing and License Cost

ICT Technology & Release Manager at a healthcare company with 1,001-5,000 employees
Pricing is reasonable for what the service is offering. If it is looked at from a purely remote control perspective then it might appear expensive, but it is the wider functionality that should be considered too. View full review »
Dilip Kulkarni
Senior Professional at a tech company with 10,001+ employees
This product provides value for money. View full review »
Kevin Baldwin
PC Technician at a university with 501-1,000 employees
Ask a lot of questions. It is not the most cost effective solution on the market. We believe for the money, it is worth what you pay. View full review »
Robin JøRgensen
Application Specialist, Application Operation Digital Advisory & Application Services at a tech services company with 201-500 employees
The product maintenance and licensing costs are on the higher end, so I would carefully review how many licenses you need. The concurrent license model is helpful in this manner. View full review »
Eric Wyman
Systems Administrator at a energy/utilities company with 51-200 employees
In my experience, Bomgar is a superior product. Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years. View full review »
Jason Stallings
Data Center Technician at a Consumer Goods with 1,001-5,000 employees
I would like to order more licenses. This would allow us to support more end users concurrently. I also would have picked an internal team member who was going to stay on the team for more time. Shortly after we went live, we had a change of staff and lost the main implementer. View full review »
IT Support Specialist
Bomgar has a very fair pricing structure. View full review »

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