The first thing that we liked about this solution is that administrators do not have access to private folders.

We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.

Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists.

The application is very light in terms of uploading and downloading files.

Box is very user-friendly; more so than SharePoint.

Box is very realistic when it comes to sharing capabilities.

The interface is very good.

I would like to see improvements made in the ability to integrate with other online sharing systems.

I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.

I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.

Better integration with other solutions is needed.

The UI should be faster. Sometimes it lags when switching between documents.

If there was a plugin that added some sort of toolbar in Office, that would be great.

The integration with other products should be improved.