Box Reviews

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Real User
IT Program Manager at a university with 10,001+ employees
Aug 25 2017

What is most valuable?

First, the device-agnostic cloud storage and collaboration. When we first deployed Box, we managed all of our own storage. Using Box for cloud storage allows us to focus on the service and maintaining infrastructure. Box has a number of nice... more»

How has it helped my organization?

Faculty, staff and students can collaborate with their peers on and off campus. Members of the University community have found many creative ways to use the platform. In some cases, they were able to really streamline processes and in others... more»

What needs improvement?

Support for larger files. Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services. While it's understandable, it's annoying.
Real User
CIO at a comms service provider with 1-10 employees
May 24 2017

What is most valuable?

* File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions. * Being able to securely invite,... more»

How has it helped my organization?

We have complex bids with tight deadlines. This involves partners/suppliers and key staff who can work offline, such as on the train, and then sync up their files later when they have WIFI coverage. This allows faster responses and stronger... more»

What needs improvement?

Tasks and comments could be easier to see, report, search, and manage. I think it would benefit from a task full screen with list and sort functionality, then similarly a comments screen with list/filter/sort. So, rather than looking at... more»
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Real User
Informationsspezialist/Generalist at a legal firm with 51-200 employees
Jun 27 2017

What is most valuable?

* IFRAME Widget (To publish documents on another web page). Most of the best CMSs don’t offer any good DMS features. Not even many products as an add-on or plug-in. So why not take one of the best DMS (box) on the market and integrate (embed)... more»

How has it helped my organization?

There is no easier way to publish a (new) document to the web (via the IFRAME widget). Just put the file in the right place!

What needs improvement?

Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the... more»
Real User
IS administrator at a non-tech company with 5,001-10,000 employees
Jun 23 2017

What is most valuable?

The ability to collaborate around data anywhere, anytime is the most powerful features of Box.

How has it helped my organization?

The word Box has become a verb at Morehouse College. The Students, Faculty and Staff are constantly pushing the limits of the Box.com platform by finding ever more creative ways to use it! One of the greatest things is that they have not hit... more»

What needs improvement?

Like all cloud platforms, there are always areas of improvement around sync to local devices. We are very EXCITED about the soon to be released Box Desktop for streamed file content. We are looking to beta the tool!
Real User
Head Of Information Technology at a real estate/law firm with 11-50 employees
Jun 09 2017

What is most valuable?

File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution. Better workflow automation. Get notification whenever new files are uploaded. Comments can be attached as to gain attention. Design is great as our users work seamlessly to upload, share and organize their files. Compatibility with all... more»

How has it helped my organization?

Now, we are able to monitor the usage of our users, get usage tips and get higher user satisfaction as compared to our own file sharing system.
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What is Box?

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
Box customers
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
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