The best features of this product are the following:

• Point and Click interface, which requires zero coding and anyone can build workflows and processes without any difficulty.
• Seamless customization of the instance so you can customize it to your business needs without the need for developers.
• Analytics, which provides 360 views of your business processes in real time (crucial for business decisions) and mobile capabilities so users can execute, track and approve processes on the go no matter where you are (the application is web-based).
• Another huge and important feature is security. Process Director holds strong security features within groups and partitions to prevent users from viewing certain data (especially internal and external) and allows administrators to build unique security settings.

• Intuitive form and workflow design tools.  
• Revisioning and rollback abilities.  
• Ease and speed of deployment and adjustment to processes.