bpm'online sales Reviews

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Nicolas Bitar
Real User
IT Manager
Aug 19 2018

How has it helped my organization?

Instead of using Excel I'm using this program. It has helped me gather my data faster. But that's it, not much. It hasn't really improved anything yet because I haven't been able to customize it the… more»

What needs improvement?

To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that. I handle many things in… more»

What's my experience with pricing, setup cost, and licensing?

Again, honestly, I'm not benefiting from the product the way I should because I don't have a dedicated person to work on it and customize it. So for me, for the time being, it's expensive because I'm… more»

If you previously used a different solution, which one did you use and why did you switch?

I tried using Salesforce.com but when I started the implementation I didn't receive the proper support, the way I did with bpm'online, so that is why I switched.

What other advice do I have?

The customer service is good, the managers on my accounts are good, very helpful, very cooperative. It's user-friendly, you can do it yourself, you don't need to have a technical IT guy do it for you… more»

Which other solutions did I evaluate?

We didn't evaluate other options, I went straight for this one. I had a presentation on the product and I loved it and I used it.
User
User
Jul 16 2018

What is most valuable?

The system is easy to configure, build processes with, and make changes to as companies grow and change. Bpm’online provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services.

How has it helped my organization?

Bpm’online’s sales functionality is built on a scalable and user-friendly platform to improve workflow efficiencies and streamline employee communications. As a bpm’online partner, I can now provide my customer with sophisticated tools to manage all sales channels, including direct and partner sales, e-commerce, field sales, and POS.

What needs improvement?

The overall look and feel of the software has improved over time. However, there is still some room for improvement.

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bpm'online sales Questions

What is bpm'online sales?

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Bpm`online sales is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Bpmonline sales combines AI with leading UX to accelerate user adoption.

bpm'online sales customers

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

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