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Bridgecrew Valuable Features

Founder/ CEO

The brand behind the product is quite useful. The solutions that are coming out, granted out of the box, typically work a lot better than SIEM tools.

A lot of the problems you have with vendors are if they're new to the game in terms of developing software or hardware or firmware or anything along with that. For example, their support typically is lacking. CrowdStrike has run into that problem. However, with any Palo Alto product that they put out, they typically have a very extensive amount of documentation behind it. Their technical account management team is almost unrivaled. The only others I've interacted with that I would put above them would be Microsoft or Fortinet. You just have amazing support behind the product      

We have a lot of government contracts, and what is once about the product is that they've thought of processes and features at an enterprise level, as opposed to Microsoft Azure Firewall which is not really ideal for large, established companies. They've kind of released a base product as opposed to a fully-fledged one.

New users don't have too many problems with the product. They have a lot of training documentation around it.

Technical support is extremely helpful.

The stability is good.

It's my understanding that the solution can scale. 

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