BrowserStack Customer Service and Technical Support

Shekhar Kapil
Team Lead at Nagarro
I have contacted technical support two or three times. They are good but I don't understand the hierarchy. They initially answer with some documentation and then they escalate it. There should be the option to schedule a call with them because people can't always find the solution through the documentation. I would like for them to have direct calls with their clients. View full review »
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