I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.

The issue with the product stems from the fact that when we try to do a single or multiple login on multiple browsers for simulation in scenarios where users use Chrome, Mozilla, and Edge, all browsers are open at the same time, and login has to be done separately. My company has added a minimum of two and a maximum of five users to the license. In my company, when all of us start device testing at the same time, one of the devices stops working, or some slowness or lag happens. There is some stability issue in the product, making it in areas where improvements are required.

We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.

I would like to have more online video demonstrations on how to use the solution.

Sometimes connectivity can be a problem. We will be in the middle of testing and we will lose connectivity sometimes. That is the biggest issue that I have seen. That is a stability issue within BrowserStack, not an issue with services.  

I have thought about features I would like to see included in the next release of the BrowserStack. I do not know if it is even possible to support this or not. Being able to test GPS within applications would be useful for us. What I mean by that is being able to do real-time testing based on your location. I do not know if BrowserStack could support that in emulations in a future release. Being able to emulate GPS positions during testing would be valuable for what we do and the clients we serve. For example, if we are doing something and need to do QA for a rideshare or delivery service the GPS testing would come into play.  

One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.

I've had issues removing the app from a device. 

There can be a delay in response from support sometimes. 

If you are inactive for 30 minutes, the solution will close.

It is difficult to use for someone who has little to no experience. We want to see the EZT for testers that can be easily applicable to solutions. It has been done in AWS, where you open the AWS docs and can download to read all the information about the features and supported languages. This will make it more comfortable for those without experience with the integration.

Regarding additional features, we would like an EZT for testers that can be easily applicable to their solutions. It has been done in AWS, where we just open the AWS docs and can download all the information about features and supported languages.

BrowserStack is deployed on cloud, and we have ten people using this solution in my organization. We completed the deployment in-house.

The solution can be improved by including local testing. We are struggling to do local testing because we are in the office, and we normally create issues when we test.

Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.

There are times when the exact device does not exist with a specific iOS within BrowserStack. We're fully moving to iOS 15 and there are not many devices available with iOS 15. Those that are available are not available with other OS versions here.

It's good to have a custom setup but I understand that the testing starts with everything cleared, cookies, and incognito mode. In order to faster go through the SaaS process, it's better to have something with preset, such as when you visit the webpage on a certain date. This way, the testing is going to go faster for us. We would use it more extensively.

There are times when you're not clicking the right spot in your browser, such as the back button, and instead of using one within the browser window. We're testing a browser inside the browser and it could lead to some glitches, even though this is my mistake. I know it's my error. However, the user experience of the browser inside another browser could be improved. They could disable certain buttons or allow us to disable them.

BrowserStack operates at a slow pace, it could improve by making it faster.

While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.

All the testing that I do is functional testing, such as UI testing is for mobile. I'm not sure whether it is allowing for desktop testing or not, but if it does not, they should add it for various desktop applications as well for us to have remote access.

There is room for improvement in pricing. 

BrowserStack could have a better price, but good things have a price.

We had some execution issues, and you would like to move to the Sauce Labs. We are based out of India and need 100% bandwidth for testing. So, on some days, we have low bandwidth, and on other days a high bandwidth. So network issues could be improved to support our execution.

In terms of improvement, BrowserStack should work on its Internet connectivity although issues only occur occasionally.

The solution is slow.

There are limitations to the product. For example, the only things that we could validate were APK files and IPA files. For them to support machines such as Windows and Mac, or if they could add more, that would be ideal.

The pricing is more expensive than other tools. 

Stability is a feature that needs to be improved. Some of the issues found in BrowserStack are not as consistent as desired. I would like to see clearer visibility.

Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.

Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.

I would like for there to be more integration with BrowserStack and other platforms. One of our clients had Ranorex which is a solution that has a problem with automation on regional devices. It also provides record and play functionalities. Our client proposed integration with BrowserStack but it's not available. I would like for both web applications to be linked. There should be a solution for mobile-based automation. 

I used it for a week an half. As I used it for compatibility testing only. I used it for mobile browsers as well as desktop browsers for different OS.

One of the challenges I've encountered with BrowserStack is related to connectivity issues. Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones. Improving the connectivity stability would be beneficial for making BrowserStack an even better product in the next release, in my opinion.

I would like application performance improvement to be better as, for me, it looked a bit slow. For example, loading one page sometime took 10-15 seconds.

Maybe advertise more? I know there are companies out there that would benefit greatly from your products.

Though, it has great build in functions and support , we found there is a room for improvement mainly.

The real challenges I noticed when I ran few tests with Test NG :

• Unable to see the remote view while testing on real iOS devices - when we run the automation scripts, we do not see the real execution on mobile devices in a snapshot view but at the moment we only see text and visual logs for these devices.
• File upload to run tests on mobile devices (real iOS devices, iOS simulators (iPhoneDriver) - upload a local file from local machine while executing the test. This functionality is only supported on the desktop browsers.
• BrowserStack does not support file upload for automation - the WebDriver used to run tests on mobile devices (real iOS devices in beta (Appium), iOS simulators (iPhoneDriver) and Android emulators (AndroidDriver)) do not support this feature. Thus, we are not be able to test file uploads on mobile devices.