CA Agile Central Other Advice

Directordd4f
Director Delivery at a hospitality company with 10,001+ employees
There hasn't been anything surprising within Agile Central. As CA has taken in Clarity, which is now CA PPM, what I'm learning here at the CA World conference is the full breadth of everything we can do better under the CA umbrella. I don't know if there's anything particularly surprising about Agile Central. There's JIRA. They're all fairly similar. So there's nothing that wowed me there. When it comes to the most important criteria in selecting vendors, budget always plays into, but I think it's also the breadth of the solution. I think that's one of the reasons we've stuck with CA, because now we're using several of their tools. I rate Agile Central six to seven out of 10. For it's core functionality, it works. I think when you get into the details, there are some improvements that could be made as far as being able to better track across. There is dependency functionality now that you can use, but I think there are always improvements that can be made. But for it's core functionality, it works. In terms of advice to a colleague who is researching a similar solution, I think most people who are developing in an Agile way are familiar with it now. I might give some tips on dashboards that I've set up. If you're familiar with Agile you're familiar with Agile Central, really. The tips and tricks that I've given my colleagues are more around how to build out dashboards to be able to see, in that first glance when you walk in, your view for the day. So it would be around the dashboards. View full review »
Robert Clee
Senior IT Manager at a insurance company with 201-500 employees
They still feel like a small tech company. The support we have gotten and the way they have managed or accepted some of our enhancement requests. They still treat it like a small company, like Rally was before they purchased Agile Central. They still have that feel, knowing how big they are and seeing how they can act small. It is really nice. Make sure your agile processes are really well-defined before you go out into the market and look for a tool. Tools do things differently, they call things a feature in one and a subfeature in another. Make sure your processes are defined, and once you have that, look for your tool after that. Do not look for your tool first. Most important criteria when selecting a vendor: We have price, which I would not say is our most important. We are looking for more of a fit and finish to our process, though price is really important to us. One of the things that we look at is: We want to create a really good process, then find a tool that fits that process. I think a lot of customers do it the other way. So, if our process is mature and we like it, the tool really needs to fit that. View full review »
PratapMysore
Test Automation Architect at CenturyLink
This solution will be of benefit to somebody who has knowledge of and understands web services, as it is built on web services - Representational State Transfer (REST). In our organization, we have about 400-plus users of Agile Central. It is used by the development managers, QA managers, architects, delivery managers, and scrum masters. These are all stakeholders in it. Across our organization, everyone, including the development team, is following the Agile methodology. We are yet to get into DevOps. Agile Central is the tool which even other departments, like testing, are using. Overall, I would rate Agile Central as an eight out of ten because of its performance. It doesn't get a ten because of the dependency issue which they need to resolve. And, on the whole, the tool needs to have more of a holistic approach for everything, such as CI/CD and a test management tool. As of now, it is still confined to being only a test management tool. View full review »
Dave Lash
PMO Manager at Chipotle Mexican Grill, Inc.
It has performed well so far. It has improved over the past couple of years. For any product, do a full software evaluation and make sure you actually test them side-by-side with like-for-like test cases. Then you know exactly what you are getting yourself into. Otherwise, you build out and realize it might not be the right product for you. So, a full software analysis is important. Most important criteria when selecting a vendor: Initial support is always important. It is always great when you can have a few free hours to have somebody to come in and help you understand the idiosyncrasies of any software, figuring out exactly what the best way is for it to be set up. Otherwise, you are just trying by trial by error. So, that is important. Also, stability is important. View full review »
ProjectM9561
Project Manager
When selecting a vendor the most important criteria are: * It's got to work. * It's got to be stable. * Cost, to be honest, is a huge factor. It's top three. It needs to be reasonable and affordable. I need to be able to make a business case and sell it to leadership, give them a reason why it's going to work better than what is currently in place. * We need reliable support. I rate it a seven out of 10. I don't rate it higher because of the things I said I needed more autonomy in being able to change. And while I have really good results and feedback from CA Support, I wish that Accounts were as responsive to my needs as the Support side is. And I get that we're probably a small fish in their pond of Accounts, but we still need help getting our work done. If I were to advise a colleague looking into similar solutions I would say it's a good tool. I'd want to talk to them more about what it is they're trying to accomplish to find out whether this is the best fit or if they want to use something a little different. Agile Central will cover a lot of needs for you, but maybe it's too much for what you need. So I would want to dig down deeper into their requirements to make sure it's the best fit. View full review »
SeniorAn49ab
Senior Analyst Developer at a manufacturing company with 1,001-5,000 employees
The most important criterion when selecting a vendor is support. I know as a team lead for a developer team, I've personally worked with other third-party softwares that we integrate with. They've assigned people specifically to our account, which I'm sure happens at a lot of Fortune 200 companies working very big accounts. So the personalization is nice. We can have a weekly meeting with the same person, the same point of contact. If anything goes down, if we need assistance with anything, that person is available. Don't take the people out of IT. We work with computers so much it's easy to get out of touch, so keeping a personal touch is probably the best thing. I would rate it a "high eight" out of 10. It's a very capable software. Like I said, I just would like to see it presented a little bit more visually. It's definitely got some power but everything's got room for improvement. Try to put yourself in the mind a developer and try and use it and see how you think it would flow. Really, it's a whole team collaboration. I'm not in the project support aspect, but I can empathize with them and think how they'd want to see things. Just try using it. See how you can move a project through it. View full review »
SeniorEn4b31
Senior Engineer Manager at a manufacturing company with 1,001-5,000 employees
What's most important to us when selecting a vendor are * ease of use * how intuitive it is * customer support * metrics, for us, that is really important. I give it a solid eight out of 10 because of the way that things are laid out. It's more user friendly, it's intuitive. As I said, it's easy to use. I think they've done a good job with the metrics in general. I would tell colleagues who are looking at this type of solution to do their homework and see which one works best for their company, for their teams, and for their organization. We went with Agile Central because of a lot of the things it provides, in terms of the features. I know every company is different, every team is different, and things that might serve their needs may be different than what is useful for us. My best advice would be to do their homework and explore. View full review »
QAM2190
Quality Assurance Manager at a transportation company with 1,001-5,000 employees
When selecting a vendor, what's important to me is that the product be user friendly. It also has to be able to produce. My bottom line is the outcome, so I want to see that it can help deliver correctly, on time, within the budget. Also resource planning, resource management, those are the kinds of things I'll put into consideration if I'm looking for a tool to use. I think CA has been consistent in trying to improve Agile Central, but they also still have room for improvement, so I give them seven out of 10. I would tell colleagues to try Agile Central because of the features I noted above. And then, I don't know about VersionOne, but the support for Agile Central is also great. View full review »
RayWatkins
IT Manager at DISH Network Corporation
Have a clear vision of where you want to go, and make sure the elements of the tool accommodate that vision. Most important criteria when selecting a vendor: * Cost * How well we can adapt the practices of the vendor to have some pretty clear direction on where we want to be, not necessarily how to get there. It has to be a partnership. View full review »
Katherine Cox
Reservations Supervisor at a transportation company with 1,001-5,000 employees
I would definitely say it's a very good solution to have for a company, yes. View full review »
Jon Regan
Director, Curriculum Development at a tech vendor with 1,001-5,000 employees
It is a well thought-out solution. It's a great centerpiece for Agile methodology. It works. View full review »
Ricardo Pianta
Engineer Manager at a tech services company with 5,001-10,000 employees
There is an ongoing change that is happening. CA has implemented with Rally, so they are still in the early emerging process. I think the evolution and integration of the two with product solutions will come after it. A solution is not more than a solution. It is a tool. It does not solve your problem. It is fixed by the tool. It is important to think about the problem that you are trying to solve to work with the consultants to come up with the right solution. The tool by itself could not solve your product issues. Most important criteria when selecting a vendor: partnership. That is the most important thing. To be there when I need someone to be connected with the evolution of my processes when I have difficulty, both technical or on the business side. That kind of partnership is what I value the most. View full review »
Kent Seaman
Director Of Tool Chain Automation at American Express
When selecting a vendor to work with, the most important criteria are the scalability and the availability of the data to us, to be able look at in the reporting aspects. You need to have a good strategy in terms of rolling the product out, if its something that you're getting into the first time. Make sure you have a strategy surrounding how the team should use the product, what it should be used for. Some of the benefits, some of the sign posts for success, need to be set up along the way, as well. View full review »
Steven_Johnson
SCRUM Master at Transunion
When our company is looking for new products, and new vendors, the criteria is more of a consensus, or global acceptance across the board, and executive support. I'm sure price tag comes into play. I give it an eight out of 10. I tend not to give anything a 9 or a 10, because I always think there is probably room for improvement on it, not that I can't think of anything right now. It's not perfect, but it's definitely very good. I would tell colleagues looking for a similar solution that Agile Central is very easy to use, and it's easy to build dashboards. It's very intuitive. I'd recommend it. View full review »
Shane Mckee
Director Of Enterprise Architecture at Best Western
The most important criteria when selecting a vendor are * the support that we can get * the ease of upgrades * just having software that works. Even though it's not part of our core business, a lot of the supporting tools need to work for us. Having the right tools is important, but more important than that is actually the culture, the people, and the processes. Take a look at your culture, your people, your processes. Make sure that those are what you need them to be and then select a tool that is going to work well with those objectives in mind. View full review »
Bryan Nelson
Agile Coach at T-Mobile
I would give it about an eight and a half. The reason why it would not be higher is because some of the things we are looking for we had to get other tools to plug into. Whereas, some of the other solutions we have seen out there, it is all-in-one tool set. View full review »
Thomas Hall
Director of Delivery at Physicians Mutual Insurance
I would give it probably in the seven to eight range. In order to improve beyond that, I think there would need to be some simplification. The team-level side can be challenging and complicated. However, its ability to scale to portfolio and executive-level solutions really drives it up to that seven to eight score. It is something that I don't think there is a lot of other projects out there that allow you to take that from a team to an executive-level view. Most important criteria when selecting a vendor: First and foremost, we are buying a product, but we are buying also the people and support. Probably the best thing we have had with Agile Central is not only the tool, but the people that support that tool, and the relationships we have been able to build there in order for us to further our Agile journey. View full review »
ManagerA7cc1
Manager Application Developer at a comms service provider with 10,001+ employees
For me, the most important criterion when selecting a vendor is finding a partner, versus just a vendor who's going to deliver a piece of software and wait for the money to come in. Don't think just about the tool, but think about the entire lifecycle of the tool, or the lifecycle of your application development. That's very helpful. View full review »
it_user272523
Senior Director at a pharma/biotech company with 10,001+ employees
When we go out and look for a vendor, we're looking for a partnership. So we're not looking for a vendor, we're looking for a partner. On a scale of on to 10, I would give it a solid 9.9. View full review »
Nilesh Bhattacharya
Service Manager Build Automation at a healthcare company with 1,001-5,000 employees
When our company is looking for a new vendor we float an RFP; there is a set of criteria, we get together, list down all the requirements that we have. Any tool that we look for we look for, we typically look at four different vendors, four different tools, and try and compare them. I would recommend CA Agile, certainly, but it all depends on what processes you have and whether it's a fit for them. View full review »
Jason Jorgenson
Senior Developer Analyst at a retailer with 10,001+ employees
When looking to select a new vendor, our criteria are * price * feature set. I give it a nine out of 10, just because of the slight downtimes, which make it hard to go in and update things. Definitely look into it, because of all of the different tools for user stories and test case management. It's been one of the best I've experienced. View full review »
AlexChernyak
CEO at ZAPTEST
If you are looking for a stable ALM that supports the agile process, this is the solution to go with. Most important criteria when selecting a vendor: functionality and stability. So, for it to be a stable technology with a solid road map. View full review »
Software8992
Software Engineer at a healthcare company with 10,001+ employees
I would recommend it. It is a very good product, very helpful in managing, and pretty good at checking things. The way we manage our projects and the way we work with it is pretty good. View full review »
Frederic Ferrant
Scrum Master for a Big International Bank in Belgium at a tech services company with 1-10 employees
When considering a new solution, I always consider: * UI * Price View full review »
it_user356046
Commercial Manager at a consultancy with 51-200 employees
I think that you should do some research but ultimately go for someone that addresses what you need and who is able to provide great support. View full review »

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