CA Agile Central Pros and Cons

CA Agile Central Pros

Directordd4f
Director Delivery at a hospitality company with 10,001+ employees
It's a good platform to keep track of all the user stories across all projects. So rather than having one off Excel spreadsheets with all of the requirements, it is a good place to have all of that.
The main ways that I used it when I was in it day to day was keeping up with the burn rate within the teams. Also, to track at the feature level too, as far as how we were doing with actually being able to deliver that feature.
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Robert Clee
Senior IT Manager at a insurance company with 201-500 employees
It documents stories in a way where we do not have to be heavy on front-end requirements, front-end documentation, and front-end workflows.
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PratapMysore
Test Automation Architect at CenturyLink
Reporting is much easier and faster than Micro Focus ALM, with CA AC built on web services... Also, the data is more granular when it comes to tasks, iterations, sprints, and releases.
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ProjectM9561
Project Manager
If teams are tracking correctly and entering their information correctly, it's really easy to see where you're at, within your release, and whether you're on track or not.
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SeniorAn49ab
Senior Analyst Developer at a manufacturing company with 1,001-5,000 employees
The most useful part is how it breaks down tasks into parents and children, manageable tasks. It has a whole project as an initiative, and then it breaks it down further and further. And then you get to actual user stories and tasks that you can sit and develop.
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SeniorEn4b31
Senior Engineer Manager at a manufacturing company with 1,001-5,000 employees
The metrics - collecting metrics. It's because we've used several other tools in the past, and they don't give you a full indication of how well your teams are performing, at a portfolio level, at a product level, and at the team level.
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QAM2190
Quality Assurance Manager at a transportation company with 1,001-5,000 employees
The Defect feature. In one view you can see all your defects and you can push them into the different releases.
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RayWatkins
IT Manager at DISH Network Corporation
With this product, searching for historical information or the evolution of the requirement, detecting conflict between projects has helped a lot.
It allows us to work in a more dynamic fashion and track more of the development lifecycle.
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Jon Regan
Director, Curriculum Development at a tech vendor with 1,001-5,000 employees
It's designed around Agile, so it has all of the pieces that match up with the process.
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Ricardo Pianta
Engineer Manager at a tech services company with 5,001-10,000 employees
My teams uses it for their daily agile management. They describe their user stories and track the progress of their projects.
The effect of these kind of tools drives the way you organize things. It helps you shape the way you flow.
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CA Agile Central Cons

Directordd4f
Director Delivery at a hospitality company with 10,001+ employees
The stronger CA can get on dependency mapping the better. That's the biggest hiccup. As you're setting up your features, ​they should make it easier to flag the dependencies, either across features or across projects. Then you're more set up for success.
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Robert Clee
Senior IT Manager at a insurance company with 201-500 employees
We did submit an enhancement request. I think a lot of teams that do very large scale products have the same issue. They just do not realize it would help them.
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PratapMysore
Test Automation Architect at CenturyLink
One problem I see is that if there is a dependent user story - for example, if my team is working on one thing and there is a dependent user story from another team - we can have a dependency created but we don't know if there is a change of status from the other team. That is something which is very important for Agile Central to look into so that if the other team makes any changes we will be notified as well.
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ProjectM9561
Project Manager
It's a bit cumbersome to manage the Project Picker. As we sunset teams or projects close out - but we still have test cases tied to those teams or projects that are being used in other spaces - we have this monstrous list in the Project Picker that becomes really difficult to manage and find, and we can't clean that up ourselves. It would be nice if it was easier to do that and not lose your history.
I would like for workspace admins to be able to hide projects in the Project Picker and not lose any historical data; make them invisible to certain users, visible to certain users, depending on permission sets. That would be lovely.
I'd like the ability to customize reports without having to incur Professional Services, or having to write my own code GitHub and then implement that as a custom report. That's untenable. It's not sustainable.
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SeniorAn49ab
Senior Analyst Developer at a manufacturing company with 1,001-5,000 employees
I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately.
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SeniorEn4b31
Senior Engineer Manager at a manufacturing company with 1,001-5,000 employees
In terms of improvement, perhaps some more metrics. If they could add some additional, that would be cool.
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QAM2190
Quality Assurance Manager at a transportation company with 1,001-5,000 employees
I wish there was a view, like the Kanban view, where you could see the parent, and see all the children visually, so you could drag and drop where you want it to go. Something like that might help.
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RayWatkins
IT Manager at DISH Network Corporation
It requires better scalability for the implementation of the whole suite. We do not use it in that fashion, and visibility is sometimes a problem.
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Jon Regan
Director, Curriculum Development at a tech vendor with 1,001-5,000 employees
I'd like to be able to color code timeboxes, so I have an easy visual way to track the success of sprints.
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Ricardo Pianta
Engineer Manager at a tech services company with 5,001-10,000 employees
It could improve by being self-organizing: user stories, different hierarchies, and different perspectives. Not just as a single hierarchical structure, but something that can be multidimensional.
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Find out what your peers are saying about Atlassian, Micro Focus, Microsoft and others in Application Lifecycle Management (ALM) Suites. Updated: June 2019.
348,275 professionals have used our research since 2012.

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