CA Agile Central Room for Improvement

Directordd4f
Director Delivery at a hospitality company with 10,001+ employees
I don't know that I can answer this, because I'm not using it day to day. I'm using CA PPM now, and I know we're looking to integrate Agile Central into CA PPM, which I believe is an option. When I used it before I would say the stronger CA can get on dependency mapping the better. That's the biggest hiccup. As you're setting up your features, they should make it easier to flag the dependencies, either across features or across projects. Then you're more set up for success. View full review »
Robert Clee
Senior IT Manager at a insurance company with 201-500 employees
When you copy a story, I would like the attachment to copy with it. This is a big one for us. We do requirements in one sprint, then do development in the next, which still is a little bit of waterfall. So when we copy those requirement stories and they become development stories, the attachment does not come with it. So, it is a lot of manual effort to do that. It would save us a lot of time. We did submit an enhancement request. I think a lot of teams that do very large scale products have the same issue. They just do not realize it would help them. Also, there are a few things in the way things trickle up from category to theme to feature that I do not really like. I wish there would be some enhancements there. View full review »
PratapMysore
Test Automation Architect at CenturyLink
One problem I see is that if there is a dependent user story - for example, if my team is working on one thing and there is a dependent user story from another team - we can have a dependency created but we don't know if there is a change of status from the other team. That is something which is very important for Agile Central to look into so that if the other team makes any changes we will be notified as well. As of now, we get an email alert but that's not sufficient. We can overlook it. What I'm suggesting is that they have something which populates on the team level so Team One and Team Two can communicate on dependent user stories. That would be really helpful. In addition, reports are confined to teams. For example, I have five to six teams under me, if I have to pull a report, it will be mapped to a single team. I have to pull five teams' reports and then consolidate them to see what the metrics are. I don't have an option to actually add multiple teams to one report. Finally, it's not capable of some things such as CI/CD. Agile Central is still not there. For CI/CD you need a separate tool and a separate repository called a GitLab. Then you need to run that through a continuous integration called Jenkins. I want to see a holistic approach when you're going with DevOps. There should be just one enterprise tool which is capable of all these things. As of now, Agile Central is just a test management tool. View full review »
Dave Lash
PMO Manager at Chipotle Mexican Grill, Inc.
The integrations with the PPM tool and making sure those two work well together. Improved engagement with TFS, because we still used TFS for code management. There is an API between the two. I think that the APR could be easier to set up and the API could be a little more fluid in terms of when the code is checked in. It really relates to how a project is updated based on that. View full review »
it_user355629
Director Corporate Systems and Emerging Business at a insurance company with 1,001-5,000 employees
It would really be interesting to see an open source community that actually focused on how we build the connectors from the old to the new, and then make that transition possible. Once you build those connectors, you transition the old into open source, so the old goes away. I was just looking at a small company and their release management. It felt like it was very close to this, but it's the opposite end of the spectrum. They tie in to CA PPM and they do the development and the project management. They are doing Agile this way, but they have these other components that they have to put in front of it and behind it, to make it tie into release and change management. Agile comes at this development piece of work. It's now production ready and I put it on the shelf. Most systems don't allow that. I put it on the shelf. Somebody else develops another piece of work. My piece of work has to come back off the shelf. They interact with one another, so I can't just say this one is ready for production, and then that one is ready for production. I have to go into a system test mode, and not just the function test mode. Agile generally doesn't look at it that way. Agile is really built to run on building services. View full review »
ProjectM9561
Project Manager
I would like for workspace admins to be able to hide projects in the Project Picker and not lose any historical data; make them invisible to certain users, visible to certain users, depending on permission sets. That would be lovely. I'd like the ability to customize reports without having to incur Professional Services, or having to write my own code GitHub and then implement that as a custom report. That's untenable. It's not sustainable. View full review »
SeniorAn49ab
Senior Analyst Developer at a manufacturing company with 1,001-5,000 employees
I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately. View full review »
SeniorEn4b31
Senior Engineer Manager at a manufacturing company with 1,001-5,000 employees
We have a couple of pain points, but I can't remember off the top of my head what those are. Every once in a while we'll submit feedback through their online tool. In terms of improvement, perhaps some more metrics. If they could add some additional, that would be cool. View full review »
QAM2190
Quality Assurance Manager at a transportation company with 1,001-5,000 employees
One thing that my team struggles with is when they have so many user stories. You have the parent's story, and then you have a child of a child of a child and it goes "down into the drain." Sometimes it's hard for them to quickly search for a user story. I know there is a part where you can just type the user story number, but that's if you know it. I wish there was a view, like the Kanban view, where you could see the parent, and see all the children visually, so you could drag and drop where you want it to go. Something like that might help. View full review »
RayWatkins
IT Manager at DISH Network Corporation
We are not on the most current version, so it may have been addressed, I have not really seen the new product yet. I would like to see more in the way of capitalization. I spend a lot of time on capitalization. Working out capitalization, it is largely manual work, where it does not have to be. The tool, I think can support it. When it is a story, capitalization in the current version of the solution we are using, occurs at the task level. I would like to see it roll up a little better to the story level, then up to the feature. View full review »
Katherine Cox
Reservations Supervisor at a transportation company with 1,001-5,000 employees
I think I'd like to be able to color-code the words more easily, not just the side. You can change the color on the side, but to actually change the font color would be useful. Currently, I use an HTML color font to change the title of a user's story or something. If, instead of having to put in the HTML version of it, to make it change the color of the font, and I could easily change the color of the fonts, it would be a lot better. View full review »
Jon Regan
Director, Curriculum Development at a tech vendor with 1,001-5,000 employees
I'd like to be able to color code timeboxes, so I have an easy visual way to track the success of sprints. Workflow is not a strength, we've cobbled together our own workflows around changes in State and Ownership. View full review »
Ricardo Pianta
Engineer Manager at a tech services company with 5,001-10,000 employees
There was some evolution, and as we have this old on-premise, it does takes longer. However, this complex requirement management, having different perspectives and different ways to organize the hierarchy of things, that is something that we value. It looks like the tool is at the beginning of having this new kind of approach, and we expecting different things from it. It could improve by being self-organizing: user stories, different hierarchies, and different perspectives. Not just as a single hierarchical structure, but something that can be multidimensional. View full review »
Kent Seaman
Director Of Tool Chain Automation at American Express
More customization capabilities would be helpful. Providing a little bit more structure around how the system should be set up in terms of the hierarchy structure might be helpful as well. View full review »
Steven_Johnson
SCRUM Master at Transunion
I can't think of any off the top of my head. View full review »
Shane Mckee
Director Of Enterprise Architecture at Best Western
I would like to see more Kanban support. As it stands, it doesn't seem to have the features or the layouts that the teams really need to be able to execute their tasks. It almost tries to force you into more of a Scrum style. View full review »
Bryan Nelson
Agile Coach at T-Mobile
What I have learned is that a lot of features that I am looking for, in many cases, are part of a different tool set that CA offers. Really it is more learning about which features and tool, those features would be in. A lot of the features that we would be looking to add, I am learning may not be within Agile Central, but part of another CA tool set. It is about learning which tool that would be and how to integrate it. It would be nice if CA had those tools as part of a package rather than having to try and find multiple tools to integrate together. Some of the additional features that we are looking at would be better roadmapping capabilities and increased robustness around permissions. More of a view into the overall lifecycle of the portfolio items, so post acceptance of a story through the pipeline. Those are some of the key things that I would like to see. View full review »
Thomas Hall
Director of Delivery at Physicians Mutual Insurance
We have been talking about improvements in the quality section of Agile Central. The quality section does allow you to do test cases and test sets, and all these things, but it does not integrate very well with the portfolio and feature side, which causes some challenges. View full review »
SeniorCo9f76
Senior Consultant at a tech services company with 5,001-10,000 employees
Primarily, producing more meaningful dashboards is what we have given to them, saying "customizable." Customized reporting, so that rather than going to them, if I can produce my own UI, that would be meaningful. View full review »
ManagerA7cc1
Manager Application Developer at a comms service provider with 10,001+ employees
The navigation within the tool sometimes is a little tricky for me. I'm sure with more use, more practice, I'll become accustomed to it, but some of the things just aren't intuitive. View full review »
it_user272523
Senior Director at a pharma/biotech company with 10,001+ employees
Let's look at the portfolio level. Let's take a look at what capabilities are needed to scale our teams and really add them to the tool. View full review »
Nilesh Bhattacharya
Service Manager Build Automation at a healthcare company with 1,001-5,000 employees
It could use some templates and patterns that we can follow. There's a lot of support for Scrum and Agile, but something for the Kanban side, I'd really appreciate that. View full review »
Jason Jorgenson
Senior Developer Analyst at a retailer with 10,001+ employees
I can't really think of any additional features that it needs. It pretty much has everything that we use it for. View full review »
AlexChernyak
CEO at ZAPTEST
We would like maybe to have more integration with test automation. As it is right now, it does not support automation of the quality assurance process. It just supports manual testing. View full review »
Software8992
Software Engineer at a healthcare company with 10,001+ employees
I am pretty much happy with the use of the solution. I want to recommend it to other people. The way we work, get the reports, and check on things is very clean. I can customize things from my dashboard. I would like to see better scalability. View full review »
Frederic Ferrant
Scrum Master for a Big International Bank in Belgium at a tech services company with 1-10 employees
I think there is a missing link with the development activity. Some developers are pushing in new versions of the code, but you cannot make the link from the user story to a specific application version. View full review »
Alexey Kharitonov
Software Engeneer at a tech vendor with 201-500 employees
Probably, the user story history details could include the candidate. Now, it is ugly looking and is not informative. I would prefer to use it to restore details. View full review »
it_user356046
Commercial Manager at a consultancy with 51-200 employees
So far it seems to be doing everything we need it to. We don’t require any improvements at this stage. View full review »
Allen Ward
Team Leader with 201-500 employees
Not as user friendly as VersionOne. At first I liked VersionOne better and was very disappointed in the switch. However, after a month or so I was quite happy with CA Agile. View full review »
Martin Quiroga
IT Consultancy Manager with 11-50 employees
CA Agile Central does not have a workflow tool included. If possible, it may be necessary for some companies that this type of feature be included. View full review »

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