Rally Software Stability
LH
Lee Hanna
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Generally, it has been very stable. When it is down, the folks in Broadcom contact us pretty quickly. There was an instance once, but they got it back up fast. I can't remember it being down for more than a few hours in our case. It might be different for others, but overall, it's relatively stable.
View full review »SD
Shreenivas Dharwadkar
Sr Engineering Manager - Design Engineering at Baker Hughes
I have never faced any issues using the solution. Stability-wise, I rate the solution a nine out of ten.
View full review »Rally Software is very stable, so it's a nine out of ten for me.
View full review »Buyer's Guide
Rally Software
April 2024
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
I didn't encounter any stability issues.
View full review »KS
Kent Seaman
Director Of Tool Chain Automation at American Express
The stability has been good. I don't think we've really had any problems. There have been a couple of issues, but they've been on our side in terms of Okta, the single sign-on solution we use.
View full review »It's quite stable, we haven't had many issues. Every once in a while, we have had some problems with the total number of features that it runs into but other than that, nothing else.
View full review »We have never had stability issues in seven years of use.
View full review »BN
Bryan Nelson
Agile Coach at T-Mobile
For the most part, we have found that it is pretty stable. There are the occasional outages, but for the most part, it is pretty reliable.
View full review »It's been around for a while so it's pretty stable.
I'm assuming it's our infrastructure, but since its web-based, at certain times of the day, it's slow. At certain times of the day I've noticed it takes a while for the page to come up and for updates and the like. Sometimes you have to shut it down and restart.
I opened up a ticket with CA about it. I don't think I got a response back. It's been a while, I didn't look back into it, and nobody contacted me about it.
View full review »For the most part, stability has been good. They did go through a small shaky patch when CA bought them (Rally) and they decided to move data centers. It seemed like there were some outages, but that has been fine since. It can be a little slow at times, but as far as up time, it seems to be quite good.
View full review »I personally haven't had any stability issues. The only time that it's been a problem for me is when I've extracted data around test and defect information. The extraction process has to be broken up; you can't do it all at one time. It's not impossible; it's just a little more work. Whether it's just because of the amount of volume we're talking about, or if it's just that there would be no way to fix that, I don't know.
Specifically, in our case, we're getting very close to the millionth test case written in the 3+ years that we've been doing this, and that's a lot of data. But you can't extract it all at one time; you have to break it up into chunks.
View full review »No stability issues for me. I’ve never been unable to access and/or update.
View full review »The stability of the product is pretty solid, and the tech support that we get with it is phenomenal. We don't talk to anybody because we don't need to. We use the web application for all of our support management.
I have not encountered any stability issues.
View full review »Generally, we did not encounter any issues with stability.
View full review »It has good availability.
View full review »For a large organisation, whether a bank or retail outlet, it has some challenges to integrate with the company's authentication methods.
Data integrity holds a challenge as data needs to be made secure which takes effort to achieve.
View full review »SM
Shane Mckee
Director Of Enterprise Architecture at Best Western
Stability is great. We rarely have problems with it.
We have experienced some crashing instances.
Sometimes, I enter my password; however, then something gets downloaded on my desktop and it asks me to put my password in again for the CA Agile Central tool. Within a two-year framework, this has caused me to log in and change my CA Agile Central password around three to four times. It doesn't give me any notification that the product is down or undergoing maintenance. There are some caution notes displayed as well, such as "This is scheduled maintenance time and CA Agile won't be available currently". However, there have been various instances where people are not getting any notifications as such, and they are being logged out off their accounts.
Sometimes, there are minor stability issues, such as when inserting your password and getting a message that you have to insert it again. We have had some instances where the users are logged out of their accounts.
We have two workspaces and while switching from workspace 1 to workspace 2, recently, we have seen some of the records getting lost, i.e., it was either in the recycle bin or orphaned. This has been noticed for the first time, while migrating workspaces.
Most of the times, to get a report, we are going to user stories and grabbing the columns into one particular view, which we then export to Excel. From there, we get a pivot table, so as to extract the exact data that we need. For example, sometimes, we need to perform a matrix analysis, in order to know how many defects have been encountered in a particular release. In this case, we cannot simply make a comparison matrix chart and but if we need to search it by a particular criteria, we can do that. However, if we want to do a graphical representation/chart of the data, then it will not show that.
I wrote a user story before my PA planning; after my PA planning, 2 got deleted and 3 got added. We want to know from the previous user stories as to how many got deleted or were newly added, in a graphical chart. This is something from the matrix side.
Thus, matrix is an area if CA can improve it, i.e., without having to export data from Excel, we will be able to get the information easily.
View full review »We did not encounter any issues. The stability is good.
View full review »We have not encountered any stability issues.
View full review »AL
reviewer1568037
Implementation Consultant at a healthcare company with 201-500 employees
It is kind of hit and miss. Sometimes, it is really reliable. I'm not sure if the delays that we see intermittently when it hangs up are because we've all gone remote now, and there are different people with different types of remote devices. I don't know if they are because of Rally.
View full review »Stability is better. A couple years ago before CA bought it, we had a lot of problems. Now, we do not have as many problems. So, it has been good.
View full review »I think occasionally it will slow down, particularly when we have a lot of users on the same project, especially around stand-up time or whatever, because we're spread out across the country, so we usually do it by phone. So when everybody is on the project at the exact same time, it will slow down a little bit.
Also, if I make a change and somebody else makes a change, you can't retain both changes. It doesn't accept both. The first one who finishes, who hits Enter, Save, Done or whatever, will get the change.
Then, it will warn you. It will say, "Do you want to keep your changes or the other person's changes?" But you don't know what they are changing, and they don't know what you're changing!
View full review »We have not had stability issues.
View full review »VK
VenugopalKulasekaran
Agile and DevOps Coach at Infosys
Rally Software, is a stable solution.
View full review »I have not had any issues with stability at all.
View full review »We are facing some stability issues. This is a pretty regular occurrence, especially when using custom reports.
View full review »We're on the SaaS platform; it is very stable. One of my favorite things about being on SaaS is that, when there's an issue, I don't have to panic and try to work internally with a support team to try to bring the tool back up. I reach out to my technical account manager, she gives me updates, and it's usually back up, relatively quickly.
View full review »As far as I can tell, it has good stability.
View full review »I think stability has been fairly good. I don't know whether to attribute the issues that we've had to Agile Central or to our own network. And we have had issues, but they've been pretty quick to respond and try to come to the root cause of what's going on.
View full review »Our product is doing very well. We had one production issue in the last three months, which is pretty good considering how large our customers base is.
We launched our product in April or May. We had two or three issues in the first month that I think had to do with the whole DevOps theme; and how it was configured and set up. We are working really hard on the DevOps side, but we have some work ahead of us. We’re not there yet. But we haven’t had any real software problems.
View full review »Rally Software is stable.
View full review »RK
reviewer1489968
Senior Manager - Business Intelligence at a healthcare company with 10,001+ employees
The stability of the solution has been very good so far. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It's very reliable.
View full review »It's been extremely stable for as long as we've been using it.
View full review »Sometimes, we have noticed that our CA admin sends out an email, maybe that could be in regards to the maintenance work that is internal to the NetApp.
View full review »We haven’t had any stability issues.
View full review »Very stable. I can't think of any down time we've ever had with it, to be honest.
It's been really stable. There have been some downtimes with it, but they're fairly short.
View full review »We had a lot of stability issues; however, all of them were solved during Summer/Fall 2016. Recently, it’s been stable and provides the necessary functionality.
View full review »Stability of the product is good.
View full review »I think the CA Agile Central is pretty stable. I've used it for over 6 years and it's fairly stable. We use it on the SaaS model. The website says 90% up time, which is fantastic. No real major down times that we've seen.
View full review »PM
PratapMysore
Test Automation Architect at CenturyLink
The stability is good. I haven't faced any problems up until now. It has never hung. The Quality Center tool would hang. It has some client installation components but Agile Central is all on the server side. So it is much faster.
View full review »There were no stability issues. However, I have not used this tool extensively enough to comment on this topic.
View full review »Once in a while, it has performance problems. Nothing terrible and nothing we have not seen with other SaaS vendors.
View full review »We haven’t had any stability issues, but at times there are IE browser stalls for those who use IE in meeting presentations. I, for one, use Firefox as my browser, so I do not experience issues.
View full review »Stability is pretty good. It's improved from the past. Ten years ago, I was using this product. As a product, it got better over time.
View full review »Stability is very good. The solution rarely goes down. When it does go down, we make a couple of phone calls and we get a really clear estimate of when it'll be back up. We get e-mail alerts when things aren't going too well. The biggest issue that the product needs is to improve is performance.
Ever since the Agile Central package (formerly Rally) came out, performance has always been an issue. It lags behind, at times, especially when generating large reports. That's probably the number one area for improvement. They know that. I'm telling them nothing haven't heard before. If they can get performance at a much better level, I think the product would be really well received for other companies, who tend to shy away from it from a performance perspective.
One of its main competitors, AgileCraft, is a high performing product. It's got really good performance. They really need to be competitive with some of the other products on the market. I have used it extensively. It's a great product. Its premier focus is being a safe solution, where Rally tends to be a Swiss Army Knife. It's more for all encompassing type of Agile work. Whether you're doing SAFE, standard Scrum, Test Driven Development (TDD), Feature Driven Development (FDD), these are all areas for which Rally can be utilized. That's what makes it a very multiverse tool and allows you to work holistically across an organization, where AgileCraft has a very specific, narrow focus.
View full review »Stability has actually been really good. We use the cloud service, and while it does go down occasionally, they're on it and it comes back up right away. No major complaints there.
View full review »There were no stability issues.
View full review »We have not encountered stability issues.
View full review »We have not experienced any issues. So far, things have been working fine for us.
View full review »It has been stable for us.
View full review »I have not encountered any stability issues.
View full review »Stability hasn’t been TOO bad. There are occasions that I have had to close my browser and start a session over. But what do you expect when using Adobe Flash instead of something more modern.
View full review »I don't have a comment on this because we've just started to use it. From what I've heard from other users, it seems like a good, stable product.
View full review »CA Agile Central is very reliable, in terms of consistent uptime. We have, however, encountered site latency during peak times of activity (far and few).
View full review »No outages have yet been experienced.
View full review »Stability has been very good. Every now and then, there is something. Ironically, it was down a little bit on Monday at the start of this conference, but we typically never have an issue with Agile Central being down.
View full review »It's very stable. We have been using it for quite a long time. We have not seen any issues.
View full review »I don't use it daily, but there seems to be no stability issues.
View full review »We have not had any issues.
View full review »It is very stable. It was purchased by CA from Rally, which I was familiar with beforehand. It has gotten better since CA has taken over, adding some new features, but it is a very stable platform.
View full review »Sometimes the app freezes when creating either user stories or defects in Safari. The performance, in terms of response time when creating elements, is not as expected.
View full review »The stability has been very good. Although, this year and last year, we did notice problems on Monday, just as CA World started. I think it's very coincidental. It was just kind of odd.
View full review »The stability is very good. There are no crashes.
View full review »I think it's been fine. We used Agile Central when it was Rally and we were actually in the beta, the first version, without really having any problems with it being down or not running. I would assume the SLA is somewhere in the 98, 99 percentile. That seems to be the case.
View full review »I have found it to be fairly stable. I know there have been a couple performance issues when we're all on it, but I think that was maybe about six months ago, maybe when we went to the cloud. But since then I haven't experienced any performance issues. I think that's really gone down.
We have not had any stability issues. The system is web-based and hosted by CA. There is very good communication around system maintenance and upgrades.
View full review »Over the last couple of years, it's had moments of slowness, but it seems like they've resolved that, and every so often it goes down, but that just seems like it's a few minutes, so that's more like a support type of thing. So, it's not a big stability problem.
It is very hierarchical in structure, rather than relational. Maybe if it was built on a more relational database concept, it might be a little bit easier to manage.
View full review »This application is rarely unstable. Scheduled maintenance is conducted with ample warning.
View full review »It is stable. There are no issues there.
View full review »I haven't noticed any crashing or poor performance. It's pretty solid.
View full review »I think it's relatively stable. I've had very few instances where I've had an issue. I think CA is really good about communicating outages. Any troubles we've incurred generally haven't been on CA's side, it has been teams or functional managers not assessing impacts to anything they have in process that could be related to the outage that was communicated.
The solution is stable.
View full review »There were no stability issues.
View full review »There were no stability issues.
View full review »This application is rarely unstable. Scheduled maintenance is conducted with ample warning.
View full review »We have had issues with custom reports that were dependent on an internal Agile Center API, but they crashed often. These are now fixed, and other than these, it's been okay.
View full review »Regarding stability, we have noticed there have been a few bugs with the website. My organization is a part of the beta program, so every time there is a beta we are one of the first ones to get it. I really like being able to optionally enable it whenever I want. We have found bugs, which is the point of a beta program.
But, in actual production, we have seen several minor bugs. For example, when you drag and drop an object, it wouldn't do the right thing. Apart from that, nothing major. It's been pretty great.
View full review »It is pretty stable and it's fast also, compared to other products, like HP ALM. It's fast and performs well.
View full review »We haven’t had any stability issues. We’ve experienced reliable uptime and few defects.
View full review »We did not encounter any stability/scalability/deployment issues; it's cloud-based.
It only went down a few times which is very inconvenient when you run your entire team on it. But I assume this is the same for any system whether cloud-based or self-hosted.
View full review »We have not had many stability issues. It is a stable product, but in the past, CA has fixed some server-side issues or implemented an “improvement” without any patch notes. That is usually just frustrating but one time, an “enhancement” broke our link to TFS. It took us two days to re-enter all the users.
View full review »FF
Frederic Ferrant
Scrum Master for a Big International Bank in Belgium at a financial services firm with 5,001-10,000 employees
It is stable.
View full review »As with any cloud-hosted, SaaS model, we occasionally run into unscheduled downtime but they are usually able to switch data centers quickly where there are issues. They also maintain a system status page to monitor maintenance and repair time/updates.
View full review »We did not encounter any issues with stability.
View full review »The tool is much more stable that I am. It's very stable. We've had no problems.
View full review »There were no stability issues. It is very rare that we are not able to access the CA Agile solution.
In around two years, we have only faced this issue one or two times. Otherwise, it is up and working fine.
View full review »We have not had any stability issues.
View full review »Stability has been an issue at times. We have seen an unacceptable amount of system downtime. This has improved over the last year.
View full review »It is stable, but at times the performance is slow. It doesn’t crash, but it's slow.
Also, because it’s on the CA network, we have API connectivity to Rally. However, our server proxy cannot talk to the Rally systems. Rally has a fix for that, which is working for now, but we need a long term solution.
There were no stability issues.
View full review »Once or twice in a couple years we experienced outages, but not frequently.
View full review »For the most part, the stability is quite good. We haven't had a lot of issues. There are little tweaks and quirks, here and there. I think a lot of that is because the tool is so flexible and powerful; and it can do a lot of different things if you want it to. You can kind of corner yourself, where you’re doing something not really modular. It is not really a stability problem, but in some ways, you could have too much content to the point that it drowns out the rationale for using the system.
View full review »The stability is pretty good. I do not have any complaints about the abilities of on-premise version.
View full review »We have not had problems with stability.
View full review »I remember that there were two incidents Agile Central was down or I was unable to login.
View full review »Now, it delivers quarterly releases and has reduced the backlog, thereby increasing feature velocity while keeping the quality high.
View full review »Stability is good.
View full review »I did not encounter any stability issues.
View full review »We lose connectivity at times when the site has issues. This is a hosted solution.
View full review »Stability of the product is not good. It is critical for us to make the solution stable.
View full review »So far it seems reliable and we are happy with this product
View full review »We did not have any issues with stability. Sometimes it's slow, but we have not had any issues.
View full review »It is very stable. It has been on the market a long time.
View full review »I did experience stability issues.
Sometimes, it has short hanging periods during a planning session, i.e., when you discuss the user story, without the screen displaying the acceptance criteria, mockups and so on.
View full review »We have had no Issues with stability.
View full review »Buyer's Guide
Rally Software
April 2024
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.