CA APM Reviews

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Real User
Senior Service Assurance Consultant at a tech services company
Featured Review

What is most valuable?

Application triage is the most valuable feature. It gives precise insights about problems and leads to the root cause very quickly. We use CA APM internally to monitor and diagnose Java-based systems.

How has it helped my organization?

CA APM helps to identify problems and make faster decisions so as to re-establish the service in a precise way.

What needs improvement?

It would be very helpful to have transaction insights with a more transparent configuration. If we could have user experience information without using a network tap, then the use of this feature would bring more value in more cases.
Real User
Senior Technology Officer at BMO Financial
May 01 2018

What is most valuable?

The first line of defense; we know we have a problem. We never knew we had a problem until we got calls into the call center saying, we have this coming up from the customers. Before, the customers would pick up the phone and give a call to... more»

How has it helped my organization?

Adding a layer with built-in some service level guarantees between the operations, development, and support, give us one of the key disciplines that this product has pushed us to evolve into. Previously, it was bunch of loosely built... more»

What needs improvement?

Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What... more»
Real User
Senior Admin at Northwestern Mutual
Dec 31 2017

What is most valuable?

Some of the dynamic representation of the application layer. Some of the things that are starting to be interesting is being able to pull in and merge the infrastructure and application data. I am hopeful that it will work as intended.

How has it helped my organization?

In our organization, there is a bit of a learning curve of how to leverage the tool appropriately.

What needs improvement?

In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM. At least for us, that is what I am... more»
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Real User
Senior IT Manager at a energy/utilities company with 1,001-5,000 employees
Dec 14 2017

What is most valuable?

The ability to have anything we want scripted feeding in there, and to add to it fairly quickly. So if we do see something that we need to change or monitor, we need to add something, we're able to get those in pretty quickly. For example,... more»

How has it helped my organization?

The executive dashboard we created gives a lot of visibility out there, so from that standpoint if somebody sees something go red and they say, "Hey, what's going on?" we have to be on our toes. There's no working on something for a little... more»

What needs improvement?

The APM SQL feature doesn't perform like we would like it to, and we actually have some open cases that are working through that. I know that's a new feature with 10.5, so it may be one of those things that gets a little better. But I would... more»
Real User
Technical Service Owner for Monitoring at BCBS of NC
Jan 22 2018

What is most valuable?

The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe.

How has it helped my organization?

Currently, we are building a visibility dashboard which allows our level-1 and level-2 engineering teams to actually look at the events, and be able to designate which ones are critical, which are important. It alerts them. They are able to... more»

What needs improvement?

CA has been very famous for the mainframe. I think that's actually the edge, by the way, for CA products, as there are many, many dotcom products that don't touch mainframes. I think that CA should still keep that. The area where CA is... more»
Real User
Performance Engineer at Lowe's Companies
Jan 22 2018

What is most valuable?

CA APM makes our customers very happy with one of its most important features. It has a random transaction trace which gives our customers the ability to look at how their transaction performs: The average response time of their transactions with the application which runs those transactions. It helps them understand whether the application is taking long to... more»

What needs improvement?

My production environment is still way back in the versions. I am only trying a sandbox of the newer technology. I have not yet exploited what it can or cannot do to the fullest. However, I am going to upgrade everything to the latest version level by the end of the year. Hopefully, next year when I have to come back to CA World, I will be able to tell you more... more»
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What is CA APM?

CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.

CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.

Also known as
CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
CA APM customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip

CA Technologies White Papers
APM Container Monitoring
Power Digital Performance With a New Model for APM
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